Dr. Christen M Russo

Dr. Russo was extremely rude and dismissive. We were referred to her by our pediatrician & were unexpectedly advised by her office for our infant to undergo x-rays. We had concerns and Dr. Russo and her staff were short, impatient and out right rude to my husband and infant as we had concerns about him being exposed to radiation. They threatened to cancel our appointment on the spot. Absolutely would not go back to her again or recommend anyone her.

< 5 minutes of attention, brushed off concerns, no real testing or discussion. I mentioned what my child's podiatrist thought the issue might be (but recommended we see Dr Russo to confirm) and that diagnosis was assumed correct and we were provided with a print-out from a website related to that diagnosis and the Dr walked out of the room. We were finished. < 5 minutes of attention, brushed off concerns, no real testing or discussion. I mentioned what my child's podiatrist thought the issue might be (but recommended we see Dr Russo to confirm) and that diagnosis was assumed correct and we … More

I asked her if my daughter needed to have a 4th x-ray (just wanting to know if there was any way to check the healing progress with exercises or touch). I was expecting her to reassure me that it's safe, and to tell me that it was the best way to really understand how well the bone has healed - but instead she basically told me if we don't get the x-ray, then we can leave. She bluntly said there is "no point in having this appointment without the x-ray," without a single word of reassurance or bedside manner. It was a shocking and sudden response of rudeness and aggression that was totally unexpected and actually made me feel sick to my stomach. I'm just a worried mom trying to take the best care of my precious child. Then after we did get the x-ray she was too impatient to address my questions - her lovely nurse carefully went over everything and the x-ray technician reassured me that the radiation was safe. It's a shame because everyone else was so lovely.

Dr.Russo was very nice and professional while treating our son’s broken hand and conducting his surgery. Great communication skills.

Dr. Russo could not have been any better. Friendly, patient, kind, and very competent. We will very happily use her again (if my son has another injury). And fully recommend her to anyone in need of Pediatric orthopedic services. She really could not have been any better.

Dr. Russo is a wonderfully caring and compassionate doctor. Our 2 yr old daughter broke her arm at the playground - a parent's worst nightmare. Dr. Russo quickly evaluated our daughter and surgically repaired it with two pins and a cast. Three weeks later our daughter was out of a cast and had full use of her arm after 5 weeks. Dr. Russo not only demonstrated clear knowledge of her field, but she truly cares for her patients and their families! Highly recommend her to treat your child! Dr. Russo is a wonderfully caring and compassionate doctor. Our 2 yr old daughter broke her arm at the playground - a parent's worst nightmare. Dr. Russo quickly evaluated our daughter and surgically repaired it with two pins and a cast. … More

I couldn't be more satisfied with Dr. Russo's service. During our consultation(after bring referred and her agreeing with the diagnosis) she made sure that not only did my daughter know exactly wrong with her ankle but my wife and I as well. She was compassionate and warm, so much so that my daughter went from crying when she first heard "surgery" to actually smiling at the end. Both she and her assistant Judy told us what to expect and setup the surgery at Methodist hospital in Brooklyn. Everything went exactly as she said it would and she called my personal cell phone the next day to follow-up on my daughter's status. Overall I wish I could give her 10 stars to counter some of these other reviews.

TERRIBLE. I am a high school basketball/baseball coach for 25 years so i know about doctors and injuries to kids. I took my daughter to Dr Russo when she injured her knee. Gave no direction, just said go to physical therapy. Was not working and i wanted an MRI which she agreed. I called the doctor FOUR TIMES over 10 days to get/discuss results. Never a call back. Not once. I finally went to get the results myself and it shows my daughter has patella alta. YOU HEAR THAT DR RUSSO, MY DAUGHTER HAS PATELLA ALTA. Not like she cares. Never would i go back there, nor would recommend this Dr. to anyone that actually cares about kids- she doesnt. Again, i am a NYC HS sports coach and teacher. She is BAD.

I echo the reviews that say Dr. Russo is rude. It was easy to get an appointment and the support staff (front desk, x-ray technicians) were great but the doctor was terrible. I felt like I was immediately wasting her time as soon as she opened the door and she offered NO help or direction at all. Incredibly unprofessional and I left there with the impression that she thought she was better than helping my son and I, even though I was referred by our pediatrician.

This doctor office is very unprofessional. I set an appointment for my son, for a 2nd time since I’m the first she did nothing. After arriving today they never mentioned when confirming that it will be at another location. After waiting to see the doctor I was told we were in the wrong location and at 2:50pm the office told me that she could not see me because my appointment was at 3pm and I will be arriving at the office which was 10 minutes away too late for her to see my son! They don’t considered how difficult it’s for a parent to leave work, pick up your child from school because I was refer at the Methodist hospital to this unprofessional doctor to go back home and to reschedule. Anyway parents, this happened to me because I did not pay attention to the review about her office and her professionalism. This doctor office is very unprofessional. I set an appointment for my son, for a 2nd time since I’m the first she did nothing. After arriving today they never mentioned when confirming that it will be at another location. After waiting to … More

Dr. Russo is by far one of the most professional and down to earth doctors I have ever met. She was quick to accommodate my daughter, gave us the options needed in order to make a decision about her condition and did such an amazing job with the procedure. Couldn’t have asked for a better experience given the circumstance. She’s great! Dr. Russo is by far one of the most professional and down to earth doctors I have ever met. She was quick to accommodate my daughter, gave us the options needed in order to make a decision about her condition and did such an amazing job … More

Worst experience with any Dr's office would have to be by far from this Dr. there's no line of communication with the office/Dr and the patient (Me) she's only in every other Wed. Which gives her or the office 2 weeks to inform me if anything is needed for the next visit! Instead I was informed on 2 separate occasions the day and time of my appointment the very moment I walked in the door I was informed my child needed extra thing before the Dr chose to see my child. The Dr had no remorse of my child being in a cast and hoping around to complete the last minute task she wanted done before my child could see her. I have 1/2 more visits and I WILL NOT BRING MY DAUGHTER BACK!! And please DONT respond back to this review there's NOTHING you can say or do to TAKE away from the fact that on numerous occasions you wasted MY TIME and had MY CHILD HOPPING AROUND with you KNOWING she was in a cast!!! Worst experience with any Dr's office would have to be by far from this Dr. there's no line of communication with the office/Dr and the patient (Me) she's only in every other Wed. Which gives her or the office 2 weeks to inform me if … More

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Dr. Russo is one of the best pediatric orthopedic surgeons at NYPB Methodist. She’s very knowledgeable and very attentive explains everything and is very compassionate. I highly recommend her.

Worst experience with any Dr's office is w/Dr.Russo Her nd the office has 2 weeks to inform me if anything is needed for the next visit! Instead I was informed on 2 separate occasions the day and time of my appointment the very moment I walked in the door I was informed my child needed extra things. On one occasion the Dr knew we were there and she LEFT b4 seeing my child so my baby had to wait another 2 weeks to see her. AND DONT RESPOND BACK U WASTED my TIME and U knew my baby had A CAST ON!!!

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Dr. Russo is a kind and caring professional. She took wonderful care of my son when he fractured his ankle. Both my son and I felt very comfortable during our visits with Dr. Russo. She took the time to explain everything to us and took extra care to speak with my son and show him how to take care of himself to get on the road to a speedy recovery! I would highly recommend Dr. Russo-she is truly a fantastic doctor!

Before meeting with Dr Russo I read the reviews on here and I was very nervous about setting up an appointment to have my daughter see her.........I am happy to say that the negative reviews on here are lies !!!!! Dr. Christen Russo was amazing!!!She was attentive ,knowledgeable, caring and answered all our questions.....Possibly one of the best experience ive every had with a Doctor period. I highly recommend Dr. Russo to anyone!!!

My daughter rolled her ankle and looked for orthopedist. I read review with 2 or 3 stars so I was kind of nervous. It turned out to be great to meet wonderful doctor. Because of her care, my daughter is getting better. Thank you, Dr.Russo!

I just took my daughter to see Dr. Russo. I had a very bad experience facing her rudeness and inappropriate attitude. I do not recommend this doctor.

I had a terrible experience today at doctor Russo's Clinic. had a follow up appointment for my son. She spoke to me very rudely and said why are you here..who gave you the appointment... I showed her the card for appointment. But she didn't even look at my son. I had taken time off from work. She had no idea how rudely she was talking in front of a kid. Not sure how she even got the license. Never going back to this so called "doctor"

Dr. Russo is a very rude doctor. I wouldn't recommend this doctor at all based on my experience.