Dale Rice

I have had a deviated septum for 70 years. If this is the source of some congestion that I am experiencing NOW and did not experience for 68 of those 70 years, what would be the cause of this? Do septums move? Dale Rice advised a very expensive 'sleep study' to be conducted as a basis for justifying an operation to remove something which for over a half century has not previously been a problem. Why this should be a problem now when it was not before now? Dr. Rice had no answer. Actually he seemed not to hear the question. The man was in and out of the exam room in minutes, during which I learned that my nostrils were rather dry. If he heard my question as to whether or not a room humidifier would be of benefit, he showed no indication of this. If my insurance will pay for the very expensive sleep study, he will see me again in 12 weeks. I will not be going back. Driving to Keck is a nuisance. Parking is $$$. There are fine doctors local to me. I need to find one.

First off, I met with the ENT on January 19, 2021 (OVER 1 YEAR AGO). Before I met with the doctor, I called the doctor's office and asked about cost and re-confirmed 2 times what to expect. After seeing the doctor, my bill came back and was 3x more than what I was told by phone (of course then it becomes the word vs. word and the dr wins because they'll throw you into collections if you don't pay). I had called the voice my concern and to have them honor their word, and I got nothing but the run-around. They say they'll call you back or a supervisor will call you and then never do. After going through the process for over 2 weeks straight, they said they'll just throw it into collections and didn't care one bit to do the right thing or pull recordings. I just got another "bill" on that visit that was on 01/19/21! I called in and they now said they revised the bill and I have to pay it. A visit from well over 1 year ago that was charged incorrectly and excessively to begin with!

First off, I met with the ENT on January 19, 2021 (OVER 1 YEAR AGO). Before I met with the doctor, I called the doctor's office and asked about cost and re-confirmed 2 times what to expect. After seeing the doctor, my bill came back and was 3x more than what I was told by phone (of course then it becomes the word vs. word and the dr wins because they'll throw you into collections if you don't pay). I had called the voice my concern and to have them honor their word, and I got nothing but the run-around. They say they'll call you back or a supervisor will call you and then never do. After going through the process for over 2 weeks straight, they said they'll just throw it into collections and didn't care one bit to do the right thing or pull recordings. I ended up paying it, but posted a Yelp review and since then have had numerous people reply that they experienced the same. There could be a class action coming their way with the amount of people. I thought of how many people who might be financially suffering already are getting taken advantage of by this business.... they are ripping people off and no one is calling them out. Fast forward to today (02/11/22). I just got another "bill" on that visit that was on 01/19/21! I called in and they now said they revised the bill and I have to pay it. A visit from well over 1 year ago that was charged incorrectly and excessively to begin with! I am not going to pay this bill, I refuse. I've already been charged over what was promised, and one year later they're coming for more. Even if it was your error initially and for this notice that I just saw for the first time with a new bill on 02/11/22, this is up to you. They are playing this same game of wearing out the customer and the lady on the phone said she'll put in for a call back from a supervisor. If this doesn't get rectified, my next stops will be the every legal organization with authority including an attorney.

Dr. Rice performed five sinus surgeries on me and fix a problem I had for a decade. He’s what would call the best of the best, he also fixed two of my friends as well. I wouldn’t let anyone touch me but Dr.Rice he’s literally the best.

Stay away! Butcher! Should be kicked out of profession! Liar!

My experience with this guy was shocking. From a scientific perspective I couldn't believe his processes. I know modern medicine is about profits, but please please audio record this guy and take friends and family to meetings for your own safety. Modern surgeon's in the current for-profit medical industry are very highly sales driven, the cardiac surgery unit alone in some cases generates 35% of revenue for some hospital's. If you're considering surgery read the "Informed Consent" paperwork multiple times, - bring it home. Stay safe.

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Lasting problems due to surgery by this physician. Please stay away!

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I had surgery with Dr. Rice for a deviated septum and other sinus issues. I would not recommend him to anyone. He is very rushed and missed a critical part of what needed to be done. During the followup visits I asked him why I was having problems breathing- he evaded all my questions and attributed of it to "inflammation" and "swelling" even 8 months after surgery! Do not have your surgery with him- this is a teaching hospital- he will not be your surgeon on the day of the surgery- the residents are involved. Find a reputable ENT in private practice that is not affiliated with a university training hospital. Do not pick him as your physician. Read other reviews and ask around to find another doctor.

I want to warn everyone to STAY AWAY FROM DR. RICE! My then 13 year old daughter was butchered by him! He poorly performed 3 invasive procedures on her all of which were not only unecessary, but have literally destroyed her life! He lured us in with his eminence grise act and calm demeanor but beneath he is incompetent and admitted to me he should NEVER have done what he did to her as she has an auto immune disease he never bothered to test her for before hacking her nose/sinuses to pieces!!!

I had surgery on every part of my sinuses with Dr. Rice. It was successful and changed my life! No more chronic sinusitis and infections. He and his staff were responsive and professional. Even though I was referred to him for surgery by another ENT, Dr. Rice tried one last treatment to see if surgery was avoidable. I respected that I was not automatically rushed into surgery. I have recommended Dr. Rice to friends who had successful surgeries too.

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Terrible experience due to office staff. They don't answer phones or return voicemails. I tried for months to get test results from my prior doctor to dr Rice. Finally gave up as it proved to be impossible. A total waste of my time and set back my treatment for a year. I expected so much more from USC. Dr rice was highly recommended. Shame that his office staff causes me to feel compelled to write a negative review.

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Dale Rice runs a chop shop. After sitting with me for 5 minutes to check out a parotid gland tumor he convinced me that I should get my tonsils removed in addition to a septoplasty all in the same morning. Gave me nerve damage and I couldn't move my face for almost a year. My septoplasty was a huge failure and now I only have one working nostril. This guy is western medicine at it's worst. Take your money to a doctor who might actually care about you, not treat you like an ATM. You're welcome :)

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Dr Rice is friendly and took time to explain my condition. I have had surgery and it was painless. His staff is courteous. He is an excellent ENT and has years of experience.

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Hate the wait

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