Daniel Ravenel

My roommate and I rented with Daniel Ravenel Property Management for two years and had a wonderful experience, especially when it came to maintenance requests. Anytime our HVAC system had issues during the summer (which happened often, due to the age of the house), Ben was always quick to have someone come out and fix things. I would certainly consider renting with them again (if I wasn't in another state now!).

This user rated the provider, but did not write a review

We thoroughly enjoyed being tenants of Daniel Ravenel! Steven was always very prompt to reply to any questions or concerns we had and their team did a great job of addressing maintenance requests. Overall, we had a wonderful experience renting from them the past 3 years!

Good management company and Ben is very responsive and get issues solved quickly.

Cancelled multiple showings. Unprofessional and unkind communication- trust me, there's better in Charleston.

We had a showing scheduled at 10am. We drove thirty minutes to get there and they sent a cryptic calendar change after we were already there. Nobody would answer the phone. Nobody bothered to call us. There was another person scheduled, waiting too. So unprofessional!

Do you think it's fair to charge rent when the house was dirty, full of roaches, moldy shower, broken lights, and in the process of being painted. They were not able to move in until the 15th yet you charged my daughters for rent from the 1st when they couldn't move in. I think you need to make an adjustment

This user rated the provider, but did not write a review

Love leasing through Daniel Ravenel! Responsive, professional, and courteous. Would definitely recommend renting through them.

Sarah is a great property manager! She's very responsive and goes the extra mile to make sure things get done in a timely manner.

Daniel Ravenel Property Management is the best in town! Ben has been super responsive and transparent with his handling of properties. He is always quick to let me know when anything comes up - would recommend to anyone looking!

I recently had the good fortune of renting a wonderful property from Daniel Ravenel Real Estate Property Management while on business in Charleston, SC. It was the perfect furnished apartment on one of the loveliest streets in Charleston. Ben Graven, my property manager, made it very easy for me to move in, and made sure that I was comfortable during my stay. The next time I am back in Charleston for an extended business trip, I will not hesitate to contact this company. In fact, they will be my very first call. A first class company in all respects. I recently had the good fortune of renting a wonderful property from Daniel Ravenel Real Estate Property Management while on business in Charleston, SC. It was the perfect furnished apartment on one of the loveliest streets in Charleston. … More

During the year I rented, I didn't have any issues. They respond to maintenance requests quickly, are communicative through text and email, and I liked the property and kept it in good condition. What you need to be careful of is the security deposit. I did a deep clean of the house through the recommend contractor (which was about $200) before I left. The house itself was in great condition, and I was told this several time by the representative I worked with. When I received my security deposit back it was missing $243.98, which has never happened to me since I typically keep properties in excellent condition. They charged 43.98 to replace light bulbs and change a smoke alarm battery. And charged $200 for fixing minor anchor holes in the entry way and family room- $50 for materials, $150 for labor. I understand it's the reality of renting and that's what security deposits are for. I am not giving them a 1 star review because of this since this is only one part of my experience with the company, but it is something to keep in mind when you rent from them (and when you move out). During the year I rented, I didn't have any issues. They respond to maintenance requests quickly, are communicative through text and email, and I liked the property and kept it in good condition. … More

Missed a large firearm in the walk through, but at least they assured us they would notice if the air filter had been changed...most filthy filter I've ever seen. Also, don't mind the unhooked washer connections leaking into the garage flooding around unsafe electrical. Very short lived experience, but incredibly disappointing.

Best advice: DOCUMENT EVERYTHING! I was cosigner for my daughter on lease as she started first job post graduation. After three years in rental, she and roomies moved out leaving it in great shape. At walk-through with me, agent agreed she'd get full security deposit refund. Month+ later, they deducted housecleaning and other nonsense charges -- damages from painters that they sent into the house days before lease was up! When I sent note saying "but you said she'd get full refund . . " reply was "talk to our lawyer." Now I gotta take them to small claims court. Can't be trusted, and their word is no good. Glad I saved the texts and took full photos. Very non-responsive to issues through three years of rental -- including a termite swarm inside the place every year! Best advice: DOCUMENT EVERYTHING! I was cosigner for my daughter on lease as she started first job post graduation. After three years in rental, she and roomies moved out leaving it in great shape. At walk-through with me, agent agreed … More

With the time to search for apartments in Charleston nearing, I have to warn young adults and students to stay far away from this (as previously mentioned in another review) joke of a property management company. If you are lucky enough to have a staff member pick up the phone, they are rude and are constantly blaming the issue on the person "above" them- and that person always happens to be on a business trip and is impossible to reach. I knew it was going to be a long year when I went to go pick up my street parking pass at the DMV. After getting to the DMV, I found out that the property I was in, was just outside of the street parking zone. I had confirmed with the property manager over three times that this unit had street parking- a huge factor for me. When I brought it to his attention, asking what my other options were, he responded with, "I might have said you would be able to get a parking pass, but honestly you don't have that in writing. So what can you do?" The property that I lived in, was above a family owned shop- the shop owner owned the entire building. The owner obviously cared far more about the property than Daniel Ravenel, and had fixed every problem I had before getting a response, if any, from Daniel Ravenel. Right before my lease was up, my roommates and I cleaned the place spotless. We have all lived in Charleston for 4+ years and are well aware of the move out expectations. We are also well aware of sleazy property management companies such as this one and decided to take a video moments before we left the property for the last time- documenting the condition of the entire property before leaving. We were shocked when each of us were only given a small portion of our security deposits back. After calling and e-mailing for weeks, I finally heard back from Daniel Ravenel. They charged us to repaint the entirety of the apartment. When I asked for an invoice of the painting services, I noticed they charged us for paint colors that were not even in the house. I was ensured that was a mistake and they would refund me- that's when they stopped fully responding. We were also charged an absurd cleaning fee. They argued that we left the place a wreck- claiming we left furniture that didn't belong to the property owner, left bags of trash, appliances, etc. They sent me photos old photos of the property as "proof"- they didn't think to remove the two year old time stamp from the photos. I pointed out to them that they were using old photos and I have *recent* video footage of the property right before I walked out. I then received an e-mail from Daniel Ravenel's attorney and was told I would have to go to court if I wanted to get the rest of my deposit back. I had recently taken a position outside of the state and didn't want to go through the hassle or costs, just for a few hundred dollars. Daniel Ravenel is completely aware that as young adults, we won't take it as far (or don't have the means to) as going to court over a few hundred dollars. It truly is a shame that this team takes advantage of that and is continuing to rip off and deceit its tenants. Please do your research and find another property management team! Avoid at all costs! With the time to search for apartments in Charleston nearing, I have to warn young adults and students to stay far away from this (as previously mentioned in another review) joke of a property management company. If you are lucky enough to … More

STAY AWAY - 3 months after moving in (12-month lease), the company decided to sell the property - workers coming in and out constantly, asked to crate my dogs 24/7 so workers can come in and out without giving tenants a heads up - I complained about lack of 24 hour notice, nothing changed - workers used my tools and left them out - company did not give back the full deposit after returning the house in better condition than it was given - cited work done while we were still living in the home (to prep for selling) on move-out inspection??? ARE YOU KIDDING ME The overall experience was terrible; I would avoid this company if you can. My girlfriend and I took great care of the house took on some projects that they refused to work on (cleaning gross moldy doors, cleaning porch and garage because it was given in terrible condition). We ended up moving out on month 6 of the lease because of the number of workers coming in and out of the home. After moving out 6 months into the lease, they only gave back 60% of the deposit after I spent 500-700 dollars on carpet cleaners, maids, etc. PS. the deposit was almost 2K I AM THRILLED THAT I WILL NEVER HAVE TO DEAL WITH THIS COMPANY AGAIN. STAY AWAY - 3 months after moving in (12-month lease), the company decided to sell the property … More

Great Company! Always helpful and getting back to you within a reasonable time frame.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Exceptional service - highly recommended

Easy to work with, very respectful and non intrusive. Respond very quickly to work tickets for various issues that come up around the house. No complaints whatsoever.

Jasmine has always been very professional, responsive, and knowledgable about the market. I highly recommend her for your property management needs.

Ben Graven of Daniel Ravenell was a pleasure to work with. Always prompt on any needed repairs or issues. Polite, friendly, knowledgeble. I highly recommend Ben and his team to both renters, and owners.

I was a previous tenant with this group and they we were extremely attentive to my issues and easy to communicate with. Any time something needed to be sorted... they were on top of it. I really appreciate them making my move to Charleston easier. I definitely recommend!

I’ve enjoyed renting from this company for the past 2 years. It’s easy to pay rent and request services online. Property manager, Jasmine Moore, is professional and easy to communicate with if anything comes up! Thanks Jasmine!

Jasmine Moore has been great to work with. She is responsive, helpful, and keeps a line of communication open making it easy to properly tend to our property needs.

I've been renting from Daniel Ravenel property management for a year now. They're application was quick and easy and they weird with is on our pets. The staff has been friendly and responsive to any maintenance issues. Would definitely rent from them again.

Jasmine Moore is the epitome of a professional at her job. She takes care of everything and finds you the best price on repairs and products you need. I’ve been in the building and rental business for over 40 years and have never had the pleasure of dealing with anyone better.My property is at The Bristol.

Daniel Ravenel Property Management has assured continuous long term service. Managerial services have been prompt, attentive, skilled, and courteous. These attributes are exemplified by our current manager Jasmine Moore.

When we signed the lease, everyone in the office was incredibly kind and helpful to us! We couldn’t wait to move in. Since then, any time we had a question or inquiry, the real estate team— specifically Ben— has been super helpful and sweet! We absolutely love our house and renting from this company!

Daniel Ravenel has been managing our town house for 7+ years. It's been a great experience. Would definitely recommend them as a property management company. Have enjoyed working with Jasmine.

This property management company is wonderful. Jasmine has been managing our property for almost two years now and her professionalism, response time, and dedication to her clients is unmatched. I am continually impressed with DRPM’s expert recommendations on business decisions and their care for their clients. I strongly recommend this business! This property management company is wonderful. Jasmine has been managing our property for almost two years now and her professionalism, response time, and dedication to her clients is unmatched. … More

Jasmine is great!! Not only does she have the renters best interest but also the owners! She is very quick to respond with any questions or issues, she is very professional when negotiating with renters on your behalf, and always tries to handle problems with renters without having to stress the owner while also keeping them in the loop. I highly recommend Jasmine to manage your rental property! Jasmine is great!! Not only does she have the renters best interest but also the owners! She is very quick to respond with any questions or issues, she is very professional when negotiating with renters on your behalf, and always tries to … More

We have rented through Daniel Ravenel Property Management for a few years. Jasmine Moore is the property manager, and she provides excellent customer service. Our questions and requests are always addressed in a timely and professional manner.

Jasmine and her team are AWESOME. They respond within 24 hours and truly seek to help - not just "check it off the list." Our relationship with Jasmine (property manager) is just that - a relationship. By far the best experience I have had as a renter in over 10+ years of renting!

Working with Jasmine Moore at DRPM has been my best experience with a property management company in years. I have rented apartments for several years in different states and Jasmine has been the most responsive, polite, and easiest to work with out of all of them. Jasmine made the move-in process seamless and worry free, and has been prompt and diligent in responding to any maintenance requests or other questions that I have had. Her character and quality has made me want to continue to stay a tenet of DRPM. Working with Jasmine Moore at DRPM has been my best experience with a property management company in years. I have rented apartments for several years in different states and Jasmine has been the most responsive, polite, and easiest to work … More

Jasmine, my property manager, is extremely helpful and managed to get my property rented out within a month of switching property manager companies to Daniel Ravenel. I would recommend Jasmine and the team to anyone looking for a good management company. They make it very easy for me while I am overseas with very little hassle.

We are tenants of a property Daniel Ravenel Property manages and we have found their staff and our agent (Jasmine Moore) to be extremely helpful in dealing with any issues that have come up! She replies to our email and/or text messages promptly and she arranges service providers to come quickly when needed. Her communication skills are top notch and we are always kept in the loop after she speaks with the owner about any of the unit's issues! We are tenants of a property Daniel Ravenel Property manages and we have found their staff and our agent (Jasmine Moore) to be extremely helpful in dealing with any issues that have come up! She replies to our email and/or text messages … More

I’ve had a positive experience with Daniel Ravenel Rentals over the last couple years. Jasmine Moore, my property manager, is professional and kind and takes care of things quickly and efficiently. Overall a good company to rent with!

Our Charleston townhouse has been managed by Jasmine Moore for the past two years and by Daniel Ravenel Property Management for more than six years. Jasmine has consistently demonstrated the highest levels of competence, responsiveness and honesty. We always feel that our property is in excellent hands with Jasmine and highly recommend her and Daniel Ravenel Property Management. Our Charleston townhouse has been managed by Jasmine Moore for the past two years and by Daniel Ravenel Property Management for more than six years. Jasmine has consistently demonstrated the highest levels of competence, responsiveness and … More

This is my 8th year working with the Daniel Ravenel Property Management team in downtown Charleston. Jasmine and the entire team have addressed and fixed issues quickly, quietly, and with minimal impact to me. As the team lead, Jasmine Moore has been effective, proactive and responsive in all interactions. Her focus has always been on high quality and safety. A proven leader, she has my full confidence and trust in her ability to get the job done! This is my 8th year working with the Daniel Ravenel Property Management team in downtown Charleston. Jasmine and the entire team have addressed and fixed issues quickly, quietly, and with minimal impact to me. As the team lead, Jasmine … More

10/10! I've been renting from Daniel Ravenel Property Management for the last three years and have had nothing but an incredibly positive experience with them. I have rented from multiple companies here in Charleston- ones that are really hard to get in touch with as well as ones that are around way too often. My experience with Daniel Ravenel has been perfectly in between. They are so responsive and professional, but not annoying or intrusive. Unlike other companies I've dealt with, they make you feel like you're their top priority, and never taking advantage of you. Everyone on the team is super friendly and helpful and really do want their tenants to have the best rental experience. Our AC broke on a Saturday, and they had someone over to fix it within a couple of hours...! They have an online tenant portal to pay rent through and put in maintenance requests, so that's all super easy and convenient. Anytime I've needed literally anything, they are on top of it so quickly. I'd definitely rent from them again and recommend them to anyone in the Charleston area who's looking for a solid honest, hard working, professional, and friendly company. 10/10! I've been renting from Daniel Ravenel Property Management for the last three years and have had nothing but an incredibly positive experience with them. I have rented from multiple companies here in Charleston- ones that are really … More

For the last 6 years, Daniel Ravenel Property Management has been responsible locating renters, coordinating services requested by our tenants and ensuring their satisfaction. As an owner residing out of State, the potential for missteps from the prospective of trying to manage a residential rental are significant. The team at Daniel Ravenel has consistently exceeded all expectations for screening potential renters and managing every detail of the agreement. I enthusiastically recommend their management professionals if you are seeking the very best in Property Management. For the last 6 years, Daniel Ravenel Property Management has been responsible locating renters, coordinating services requested by our tenants and ensuring their satisfaction. … More

Daniel Ravenel Property Management rented our townhouse for us 2 1/2 years ago and found us excellent tenants. They have also managed the property for us. Jasmine Moore, who is our Property Manager, is superb. Jasmine has an excellent relationship with our tenants and arranges and coordinates every detail for us; e.g. repairs, inspections, maintenance work. She has made renting this property stress free for us, and I know for the tenants as well. She is exceptional. Daniel Ravenel Property Management rented our townhouse for us 2 1/2 years ago and found us excellent tenants. They have also managed the property for us. Jasmine Moore, who is our Property Manager, is superb. Jasmine has an excellent … More

This user rated the provider, but did not write a review

Read your lease carefully and do not trust these people! Do not rent a place from this company! They decided to charge me for everything they could at the early termination of my lease (only a 6 month lease without certainty of renewal). Even after saying the apartment was clean enough they charged me to have it cleaned. They refused to take a qualified tenant that I found for them that could move in early. They changed the locks based on a “negative tone” in my emails after they said they would wait over a month to lease out the space. Totally and unreasonably screwed me over! Read your lease carefully and do not trust these people! Do not rent a place from this company! They decided to charge me for everything they could at the early termination of my lease (only a 6 month lease without certainty of renewal). … More

When I received my security deposit back, there was a $250 charge taken from it. The old rusted kenmore washer had stopped draining at some point because it’s drainage pump had failed. A technician came out and replaced the pump. The bill for $250 taken from my deposit was for a completely unrelated part and stated that it was broken in half. Just another classic case of a big company that can’t get enough of hard working peoples money. Thieves. Notice how all the good reviews are from homeowners and not tenants. DO NOT RENT FROM THEM. They will take your money in the end When I received my security deposit back, there was a $250 charge taken from it. The old rusted kenmore washer had stopped draining at some point because it’s drainage pump had failed. A technician came out and replaced the pump. The bill … More

This user rated the provider, but did not write a review

Daniel Ravenel Real Estate has managed my condo at 55 Laurens St. for more than a year now and I could not be happier. The team members are pleasant, professional, trustworthy.

I have been working with the Daniel Ravenel Company for 1 year, and it has been one of the best decisions I have made! The team is so easy to work with. They are prompt, professional, and knowledgeable. They take care of every detail - nothing is too small or large of a task! I love working with this team and would recommend them to anyone! I have been working with the Daniel Ravenel Company for 1 year, and it has been one of the best decisions I have made! The team is so easy to work with. They are prompt, professional, and knowledgeable. They take care of every detail - … More

Daniel Ravenel is managing a home that we bought to eventually retire to. It is a newly-built home and was not intended to be a rental; thus, we were wary of trusting it to anyone. On top of that, we are out of state and cannot just stop by to check up on it. Hence, our focus was finding a manager whom we could trust and who would be careful about picking tenants and keeping an eye on it during the lease. We researched and identified 4 property managers, interviewed 3 and finally selected Daniel. We are happy with the results. Daniel kept us in the loop during the showings; and we wound up with a good tenant. Daniel and his staff, Kyle and Laken, are very responsive, cooperative and helpful with all matters. One suggestion would be to see if there is a way to improve the showing experience (rental or selling) when other MLS realtors come to show the house. We found that some of those agents leave lights on, and one even left the combination lock in an open position (one of our neighbors luckily kept us informed of these situations). (When informed of this, Daniel apologized on their behalf, even though it was not his fault, and went to my house immediately to close things up). Not sure of the solution, except for the primary realtor (Daniel) to follow up and check out the house at the end of each day that the house was being shown. Other than that, we were, and continue to be, very happy with our property manager choice. Daniel Ravenel is managing a home that we bought to eventually retire to. It is a newly-built home and was not intended to be a rental; thus, we were wary of trusting it to anyone. On top of that, we are out of state and cannot just stop … More

We've had Daniel Ravenel RE manage our townhouse for some 30 years. During that period of time it has been rented out almost continuously. Currently we have been upgrading the property with their help and assistance. Anything I ask of them they willingly do with promptness and efficiency. They relieve me of many headaches and worries when it comes to this property. The personnel are friendly and knowledgeable. When I first started renting this property on my own I didn't get the rent for it that I should. Since having Dan and his group take it over the rents have risen dramatically... more than I could get on my own. We've had Daniel Ravenel RE manage our townhouse for some 30 years. During that period of time it has been rented out almost continuously. Currently we have been upgrading the property with their help and assistance. Anything I ask of them … More

We have had Daniel Ravenel manage our rental property for 3 years now. The Property Management Team is professional, reliable and looks out for our property. They get the house rented each year and qualify the renters, they check on the property periodically and they handle any problems easily. I also rented a property through them for a year. Home maintenance checks scheduled easily and I was always notified in a timely manner when they needed to come in and check. Thank you! We have had Daniel Ravenel manage our rental property for 3 years now. The Property Management Team is professional, reliable and looks out for our property. They get the house rented each year and qualify the renters, they check on the … More

I can highly recommend Daniel and the rest of the property management team at Daniel Ravenel Real Estate. I've worked with DR for the last 10 years and they are currently managing two of my properties in Charleston. I've always found them to be professional, attentive and easy to work with. They have a good understanding of the Charleston market and have always proven successful at finding new tenants when necessary and making sure the new tenants are properly vetted and a good fit. They also do a good job of keeping the tenants happy while looking out for my interests as the property owner. Overall, I've been very happy with their performance. I can highly recommend Daniel and the rest of the property management team at Daniel Ravenel Real Estate. I've worked with DR for the last 10 years and they are currently managing two of my properties in Charleston. I've always found them … More