Dr. David H Tottori

My first time here, they are all so sweet! Every single person there was so kind! They are very professional, I recommend this place 100%

Nothing but a headache and still no answers. Since March my 4yr old has been having severe hives which has resulted in several Dr. Appointments as well as hospital visits. We were referred to this "specialist" back in March couldn't get in until April the first visit I thought was ok. Since April I can't even say how many visits I have had ???? One visit the Dr snapped at my child which was not ok. My last visit which was last week no answers still. Switched my child to over the counter Allegra, Thanks Dr. We've already done that. Still no answers and another trip to the hospital for hives. I will not be returning. This has been the worst experience and we're still going through the hive breakouts with no answers Nothing but a headache and still no answers. Since March my 4yr old has been having severe hives which has resulted in several Dr. Appointments as well as hospital visits. We were referred to this "specialist" back in March couldn't get … More

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They need to work on their customer service.

I’ve been waiting on my medicine since October 2021. All you’re allowed to do is call and leave a message. No one calls back. It’s a joke. The condition I have can be deadly if I can’t take my shot right away. My insurance has called and left messages with no callback or care in the world. I was finally able to reach someone today to only be on hold for 30 min and they’ve hung up on me. If you are in need of critical care please choose someone else. I’ve been waiting on my medicine since October 2021. All you’re allowed to do is call and leave a message. No one calls back. It’s a joke. The condition I have can be deadly if I can’t take my shot right away. My insurance has called and … More

Dr. Chu and Ariana did excellent in helping me today

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don’t agree with their 1 parent per patient policy and how their staff is rude about it

I would give a higher rating if their “one parent per patient” policy wasn’t a thing. They couldn’t even explain their reasoning when I asked why. Like that doesn’t make sense. Some children’s parents are not together or are co-parenting and that’s just not fair to both the parents who want to be at every single one of their child’s appointments. I would give a higher rating if their “one parent per patient” policy wasn’t a thing. They couldn’t even explain their reasoning when I asked why. Like that doesn’t make sense. Some children’s parents are not together or are co-parenting … More

Staff is always friendly and professional. If they don't have the answer to a question they find someone who does before your visit is over. Ashley (MA) was fantastic!

Would not recommend this place. You better not be late at all, not even a minute or else be prepared to wait a long long time before getting seem.

Wow, today was my first visit to Tottori Allergy & Asthma and I am very impressed! From the time I stepped through the front door til the time I left, I felt like they all had my best interest at heart. ???? They are very thorough, they listen to how you're feeling, they're very polite and they will take care of you. I would like to thank everyone who made my visit successful today and look forward to seeing you all again! ???????? Wow, today was my first visit to Tottori Allergy & Asthma and I am very impressed! From the time I stepped through the front door til the time I left, I felt like they all had my best interest at heart. ???? They are very thorough, they … More

They were all nice and fast. The clinic is clean and looks professional. The front office staff can use a bit more work. No eye contact, talking with others while they help you, etc. The doctor was really great and straightforward along with his assistants.

(Translated by Google) Terrible place, very bad service, they treat him super badly, they are racist, I took my child with a lot of asthma and needed to be laid out for me and they did not want to and I had gone in turn and said that I had to test him for covid when it was more than clear that it was asthma because he was drowning and because the cough of an asthmatic is totally different. And besides, the appointments are always given to you for a month later. I do not recommend it, especially for children, the place is very bad (Original) Pésimo lugar muy mal servicio tratan super mal son racistas, lleve a mi niño con bastante asma y necesitando que me lo tendieran y no quisieron y yo habia ido con turno y diciendo que le tenia que hacer prueba de covid cuando estaba mas que claro que era asma porque estaba ahogaito y porque la tos de un asmático es totalmente diferente . Y ademas las citas siempre te las dan como para un mes después. No lo recomiendo sobre todo para los niños muy malo el lugar (Translated by Google) Terrible place, very bad service, they treat him super badly, they are racist, I took my child with a lot of asthma and needed to be laid out for me and they did not want to and I had gone in turn and said that I had … More

Fast check in and Staff is great and Friendly they made us feel comfortable especially my daughter that was nervous. Dr. Chu was great he was able to tell me what my daughter was really allergic to When she was misdiagnosed at another doctor office. I’m glad I got a second opinion.

Staff was extremely helpful and patient despite being late to my appointment. They explained everything in detail and made sure to answer any questions I had. Arianna was the kindest tech I’ve had and very helpful with explaining reasons for symptoms and prescriptions

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This user rated the provider, but did not write a review

I had a recent visit at Tottori Asthma & Allergy at the Charleston location. I arrived 10 mins ahead of my 1:15pm scheduled visit. We were greeted by a staff member that checked our names and temperature. She was pleasant. While checking in at the front desk, my daughters name was called to be taken to a room #4 in the back. Talk about speedy and on time service!! I was pleasantly surprised. Upon entry to our designated room, we were greeted yet again by staff and told to wait to be seen by doctor. My daughters vitals were taken. The too. Was clean and an air purifier was on for added comfort and protection amidst the current health climate. I didn’t wait long at all before the doctor entered the room. His demeanor was very friendly and he was easy to talk to and understand. The purpose of our visit was to determine whether or not my daughter still had a milk protein allergy. The doctor took his time to explain the “ins & outs” of the matter at hand as well as the options for testing. He was thorough and ensured I understood what he was explaining and what the testing entailed. After he was done, I had no questions Bc he answered them all. Another staff member came in and performed the skin test on my daughter. She was fast and efficient and I received the results within 10-15 minutes after test was administered. Overall, our visit was stellar and feel as though my daughter was well attended to. The staff at Dr. Totorri’s office are pleasant, efficient and thorough. I’d recommend seeing this doctor and his team for any care needed! Thanks again!! I had a recent visit at Tottori Asthma & Allergy at the Charleston location. I arrived 10 mins ahead of my 1:15pm scheduled visit. We were greeted by a staff member that checked our names and temperature. She was pleasant. While checking in … More

I just had my first appointment with Dr. Tottori to assess my sinus issues and potential allergies. His staff took great Covid precautions and ran like a well oiled machine - one to check you in, one to get your patient info, one to take you to your room and get your vitals and ask all relevant questions for your file. Dr Tottori and his staff were all very nice and professional, and he is particularly personable. He asked great questions and listened to try and understand my issues and concerns. In the end, we performed an allergy test of my choosing, and when that returned basically negative, they provided options - blood testing for further allergy analysis or CAT scan for investigating potential blockages. If you are doing allergy testing you should consider that it will take them some time to formulate, administer, and wait for your skin to react, cleanse, etc (plan for ~45 minutes more). I was in and out in an 1.5 hours, a reasonable time for the great care I received. Thank you Dr. Tottori and staff! I just had my first appointment with Dr. Tottori to assess my sinus issues and potential allergies. His staff took great Covid precautions and ran like a well oiled machine - one to check you in, one to get your patient info, one to take … More

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This user rated the provider, but did not write a review

Never recommend this place the whoever work for the phones they don't even know exact information they are wasting patience time.

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The employees treat every patient with great respect and make sure everyone is OK before and after they get their allergy injections and medicine

Arianna was amazing. She explained everything very thoroughly and was super kind and patient. I look forward to coming back for my follow up

Staff is the worst I've ever encountered in my entire life. You have to jump through hoops and go through all sorts of changes attempting to make appointments. If your aren't Spanish speaking at the Charleston location you can forget it! They are giving out allergy shots like water and not even attempting to do any real diving in to your medical concerns, just run up the insurance! Authorizations and messages go unanswered. I was "referred" here - no idea why! Will be taking my money, health and time to my preferred place that ACTUALLY WANTS TO TREAT PATIENTS! Staff is the worst I've ever encountered in my entire life. You have to jump through hoops and go through all sorts of changes attempting to make appointments. If your aren't Spanish speaking at the Charleston location you can forget it! … More

If you have a bad feeling about a doctor's office, run! I should have with this place. The first visit went okay. I noticed they were a little unorganized right off the bat. I needed immunology testing. Unfortunately, there are no immunologists in Las Vegas. I saw the doctor, gave him my history, he agreed I needed some testing to find out where my numbers are. Fair enough. From trying to make the return appointment on, this place has been a joke. They have now told me "I'll speak to the provider and call you back" 5 times over 3 weeks and they never call me back. They have called to tell me my test results were in and the doctor said he's starting you on IVIG. And it was like pulling teeth to get more information from her. All I was told is that I'll go to an infusion center once a month. The infusion will take about an hour. Silly me, I thought if test results were bad and a doctor wants to start you on a lifelong routine of infusions into your vein that would be something the doctor would discuss with me himself and answer my questions so I'm not scared out of my gourd. Not here. So far, since this office told me 3 weeks ago that I'd need these infusions, my insurance company called me several times to tell me the authorizations were being denied and why. Some intermediary place has called to try to set this up at my home, with a copay of $956 each time. That does not work for me. Not only am I not fortunate enough to have an extra $1,000 a month for these injections. But I'm not okay with 1 nurse at my house trying to get an IV going with no backup in case something goes wrong. I've been hospitalized enough times to have IVs go very wrong. Naturally after each of these conversations, I have left unreturned messages with this office. The final straw was today. Today, they called. Not to return any of my 5 calls. Not to answer any of my questions. To verify that I've picked the medication up from the pharmacy. LoL! What pharmacy? Even if I knew where it's at (which I don't), what am I supposed to do with the medication that needs to be administered intravenously? Guess what?! You guessed it, she's going to check with the provider and call me back. I'm not letting them near me or my veins!!! If you have a bad feeling about a doctor's office, run! I should have with this place. The first visit went okay. I noticed they were a little unorganized right off the bat. I needed immunology testing. Unfortunately, there are no … More

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People are awesome @ totorri asthma & allergy. I've never waited longer than 15 minutes when my immune shot visits which occur twice every month. Dr. Chu is awesome

This place is a joke. You can’t find parking and the entrance is on the back alley corner of the building. I was late because it took me 15 minutes to find parking and now I have to reschedule. Thanks for nothing.

Dr. Tottori and Thomas Chu are absolutely THE best. I keep missing appointments because I can't always get off work to get my bi-monthly injections and Thomas came through for me yet again to get me in on a busy Saturday. I was a mess 4 years ago on my 1st visit and Dr. T became my 'miracle doctor.' Thank-you both.

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(Translated by Google) Super bad experience I was two hours in the consultation, and after being two hours the doctor tells me that the tests that take my son's blood were wrong that it could not be that my son had all those allergies and after I examined him he He went and said nothing after half an hour waiting, I go out and ask what was missing and the girl the assistant comes with a paper and tells me that there was everything he had sent and what he thinks the child has and I told him but He is not going to come and tell me and he told me you would have to wait longer because he is with another patient and now he cannot do everything because I speak Spanish he is a doctor who discriminates a super bad experience (Original) Súper mala experiencia estuve dos horas en la consulta , y después de estar dos horas me dice el médico que los exámenes que lleve de sangre de mi hijo estaban equivocados que no podía ser que mi hijo tuviera todas esas alergias y después de que lo examino se fue y no me dijo nada después de media hora esperando salgo y pregunto que faltaba y la muchacha la asistente viene con un papel y me dice que ahí estaba todo lo que él había mandado y lo que él cree que tiene el niño y le dije pero él no va a venir a decírmelo y me dijo tendrías que esperar más porque el está con otro paciente y ahora no puede todo porque yo habla la español es un médico que discrimina súper mala experiencia (Translated by Google) Super bad experience I was two hours in the consultation, and after being two hours the doctor tells me that the tests that take my son's blood were wrong that it could not be that my son had all those allergies and … More

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We arrived early sat and waited in the car for 45minutes ! Only to find out the doctor refused to keep our appointment because i had my 1 year old (strapped in a stroller ) and my new born also in the stroller .the appointment was for my five year old .. I’m a single mom and child care is expensive !!! I will not reschedule the appointment. I will not be coming back to this office ! We arrived early sat and waited in the car for 45minutes ! Only to find out the doctor refused to keep our appointment because i had my 1 year old (strapped in a stroller ) and my new born also in the stroller .the appointment was for my … More

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I entered being greeted and screened which is fine. The problem is my appointment was 9:15 and I made it there as a new patient who did not know the area 5 minutes late. Mind you there's a sign on the front door that says to walk around the building, that takes more time to do. So 10:45 I still was not seen for my daughter and the front desk staff says that because I am late 5 minutes I have to wait 45 to 1 hour after. Obviously she cannot count because that's over 45 minutes to 1 hour approaching 2 hours of wait time to see a doctor as a new patient. I have never experience any office that is so unprofessional and punishes you for being 5 minutes late!!!?? Are you kidding me??!! How is this staff still there if this is how patients are treated? Other patients came in and was called before my daughter and the front desk clerk says because they came on time. Oh okay. Sorry I cannot comment on the doctor because the staff prevented that. Staff are part of the experience. I entered being greeted and screened which is fine. The problem is my appointment was 9:15 and I made it there as a new patient who did not know the area 5 minutes late. Mind you there's a sign on the front door that says to walk around … More

The office is not helpful since I started my treatment they have not been able to get me a follow up appointment that is not months away. When I ask for an office manager they tell me there is not one available. The service they provide does not match their business model on their website of providing the highest quality medical service possible. The office is not helpful since I started my treatment they have not been able to get me a follow up appointment that is not months away. When I ask for an office manager they tell me there is not one available. The service they provide … More

The staff was extremely helpful. The nurses understanding and supportive. They and Dr. Tottori really listened.

My first appointment was yesterday and I received great service from Dr Tottori. His assistant Ariana was also very thorough and walked me thru every step.

By far the worst experience I've EVER had seeing a doctor, and I've seen a few in the past 40 years. I've been allergic to dogs and cats for most of my life and I now have other allergies. I went in to get a scratch test to set a baseline because we were looking into getting a dog and wanted to see if I could do anything to deal with the allergies. The doctor/PA.... not sure which. I think it was the PA. He was extremely rude. His tone of voice and demeanor was very dismissive. I asked why I couldn't have a constructive conversation about my needs, and I suggested maybe I need a different doctor. He said maybe you do. As he walked out he said I'm done with you. If there was a way to warn everyone all at once not to go here to put them out of business I'd be doing that. By far the worst experience I've EVER had seeing a doctor, and I've seen a few in the past 40 years. I've been allergic to dogs and cats for most of my life and I now have other allergies. I went in to get a scratch test to set a baseline … More

Excellent care, excellent information! Thank you to everyone at Tottori!

I travelled with my daughter to this place which is 30 miles away from my home. My daughter is 1 year old and had an appointment for her. I reached on time and texted . But they didn’t see my text . After 2 minutes I got a call from one of their staff who said I will have to reschedule as I am late by 1 minute. I requested a lot to at least consider the age of my child but they were very rude. I would never recommend this place as they are very rude. I travelled with my daughter to this place which is 30 miles away from my home. My daughter is 1 year old and had an appointment for her. I reached on time and texted . But they didn’t see my text . After 2 minutes I got a call from one of … More

Follow up visit. Everyone was very nice and so helpful. They are so friendly and nice. This is so refreshing and awesome!

Dr. Chu is an amazing doctor. He is what all physicians should aspire to be like.

As a patient your left waiting for hours. He sucks as a dr. And as an ex employee I know for a fact he doesn’t care about his staff. Don’t waste your time.

My child had a bad side effect to a medication they recommend for his asthma. Dr.chu ask me am I sure it was medication that cause the side effect. I told him, yes. Then Dr. Tottori told me he don't think it was the medication that cause my child a bad side effect (which is hair loss). I explain to both Dr.Tottori and Dr.Chu I talk to the pharmacist who sees his medication history and the pharmacist explain its a small percentage of people who loss hair to the medication in question and from looking yes, the medication this Dr.Tottori and Dr. chu recommended have cause my child to loss hair. Then Dr.Tottori said, to me the pharmacist don't have much knowledge on the medication in question. That's a bad low blow to a pharmacist. Dr.Tottori and Dr.Chu never went over with me any potential side effects at all. I would never recommend Tottori Asthma and Allergy to any family. Instead of both doctors looking deeply into the situation that they cause. They both like feel like this never happen to any of patient of there's taking the same medication as my child. The pharmacist and me, a mother don't know nothing we talking about. That showed me what they feel about their fellow medical field workers. My child had a bad side effect to a medication they recommend for his asthma. Dr.chu ask me am I sure it was medication that cause the side effect. I told him, yes. Then Dr. Tottori told me he don't think it was the medication that cause my … More

Pre-COVID this place was great. I’m supposed to get a particular shot for asthma every two months. Last one was in April. I have called and called and called and I’ve gone to their website to attempt to make an appointment. Not once have they returned my call. I finally went to their office today to attempt to make an appointment and NOPE they don’t make appointments in person. I have to call. So 6 months of phone calls and an in person visit results in nothing. Pre-COVID this place was great. I’m supposed to get a particular shot for asthma every two months. Last one was in April. I have called and called and called and I’ve gone to their website to attempt to make an appointment. Not once … More

We are here for my daughters first appointment. We arrived 45 minutes early to fill out paperwork. There was a tiny business card advising us to text upon arrival and wait in our car. I texted the number, as instructed, but after 5 minutes, I did not get a response. I called the office and was on hold for 25 minutes. The receptionist finally answers and gives me an attitude when I explain that we’ve been waiting. Then she places me on another hold! This place clearly does not value customer service. We are here for my daughters first appointment. We arrived 45 minutes early to fill out paperwork. There was a tiny business card advising us to text upon arrival and wait in our car. I texted the number, as instructed, but after 5 minutes, … More

I was courteous and showed up on time for my appointment. An hour later and i still had not been called back. Multiple patients showed up for appointments after me, not for allergy shots, and were taken back before me. I will no longer be visiting this clinic for their services.

Great doctors, very caring. Other staff rude, & standoffish for no reason. Overall a good place. Just please work on some attitudes

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This user rated the provider, but did not write a review

Friendly staff and super clean office

They did a very good job

Excellent patient care- office staff are very helpful

Great customer service and the staff makes you feel comfortable. I would definitely recommend this place.

Best staff ever... Caring, compassionate and professional. They implemented strict Covid procedures and I felt safe.

Staff is amazing and always helpful. Ashely B is the is bomb.com. On a serious note, she has an amazing attitude and has always helped with any question I’ve had.

Was very satisfied with my visit. He didn’t rush to get out, he actually took the time to listen to me. The staff was really nice as well. I would definitely recommend this office.

Going to the doctor is the worst, but somehow the folks at Totteri Allergy & Asthma make it enjoyable. Special shout out to Dr. Chu (I've literally been seeing him for probably 7 years at this point). I also feel like they adhere strongly and strictly to COVID-19 safety protocols, so that's a major plus in my book. Bottom line: come here if you need allergy relief! Going to the doctor is the worst, but somehow the folks at Totteri Allergy & Asthma make it enjoyable. Special shout out to Dr. Chu (I've literally been seeing him for probably 7 years at this point). I also feel like they adhere strongly … More

My visits to your office are always professional, fast, friendly. Ashley Bustos usually is the one who gives me my shots and is always very professional and quick. I appreciate the great service and friendliness. My visits to your office are always professional, fast, friendly. Ashley Bustos usually is the one who gives me my shots and is always very professional and quick. … More

We've been patients of Dr. Chu's for sometime now, and we will always continue to be. Everyone is incredibly helpful, knowledgeable, patient, and kind. Dr. Chu spends time with his patients and gives honest insight and diagnosis/treatment. Staff member, Arianna, is BEYOND WONDERFUL. My daughter receives allergy shots and has always been frightened of needles. Every visit Arianna greets her with a smile and hug, takes her time with my daughter, and treats her with such kindness. My daughter's fear is practically non-existent now and I owe it all to Arianna. Very, very happy with Dr. Tottori's office. We've been patients of Dr. Chu's for sometime now, and we will always continue to be. Everyone is incredibly helpful, knowledgeable, patient, and kind. Dr. Chu spends time with his patients and gives honest insight and diagnosis/treatment. … More

All staff members are always amazing and kind. Appointments are always on time. I’ve never had an issue over the last 2 years with both my children being patients.

I would like to recommend nurse Ashley. I always appreciate her calm demeanor and knowledgeable responses. To have this level of experience makes going to the “Doctor” less anxious. Please except my gratitude for having the managerial expertise to hire the top of the top nurse.

We started our appointment with Ashley. She was amazing with my daughter! Then had our visit which was one of the best we have ever had! The staff was as sweet and kind as they could possibly be! We would be lost without them because my daughter enjoys going to this office!

The office was very clean and the office staff was very nice and patient the doctor was very patient with my little one who was all over . My little one was nervous about his appointment but the staff made him feel safe and took very good care of him. The doctor and the office staff help me to understand the test results and ways to keep my child safe and showed me how to use his medicine before leaving the office ...I’m very Thankful and great full for the Doctor and the office staff ! The office was very clean and the office staff was very nice and patient the doctor was very patient with my little one who was all over . My little one was nervous about his appointment but the staff made him feel safe and took very good … More

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This user rated the provider, but did not write a review

(Translated by Google) After having the appointment 3 weeks in advance they called me the day before to tell me that the insurance was inactive, which was not true, the insurer called them and I rectified that everything was fine. After the referral was not right, they needed another, the case is that after waiting for the appointment for 3 weeks they did not take care of my daughter for me they are inept at the worst they do not deserve even 1 star (Original) Después de tener la cita con 3 semanas de antelación me llaman el día antes para decirme que la aseguranza estaba inactiva cosa que no era verdad la aseguradora los llamo y les rectifico que todo estaba bien. Luego que el referido no estaba bien que necesitaban otro el caso es que después de estar esperando la cita por 3 semanas no atendieron a mi hija para mi son unos ineptos de lo peor no merecen ni siquiera 1 estrella (Translated by Google) After having the appointment 3 weeks in advance they called me the day before to tell me that the insurance was inactive, which was not true, the insurer called them and I rectified that everything was fine. After the … More

If u wanna wait 45 minutes to an hour to get your shot go to this place. There are always short staff and the doctor does not care about your wellbeing. I am very disappointed with their customer services and thinking to switching clinics.

I wish there was a no star option. Where do I even begin... Get there and provide my I.D and insurance then get called back. Talk to the Dr. for maybe 5 min and he said the issue I was referred for was not related, but you can still take the allergy test. Then waited forever for the nurse to come back and say the test is $400. I declined since it was not pertinent to my main issue. Then she says well there is a $110 "new patient copay". I said I have never heard of that. She goes on to say we can still treat you, we'll send your prescriptions but you don't have to take them. I'm like treat me for WHAT? Not once was I told there was a copay while at the front desk providing my information, they didn't even have me sign anything for that matter. I just couldn't believe it. I felt it when I drove up, its in a very sketchy building. So charge me for something I do not need, then charge again for a new co pay no one has heard of, then use more insurance to send meds I don't need. If it looks like a Scam, smells like a Scam...Well! I wish there was a no star option. Where do I even begin... Get there and provide my I.D and insurance then get called back. Talk to the Dr. for maybe 5 min and he said the issue I was referred for was not related, but you can still take … More

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This user rated the provider, but did not write a review

Dr Tottori and the staff were professional and supportive. I was free to ask as many questions as I needed to, and they were very helpful. The office was clearly set up for social distancing, with all appropriate measures in place due to the pandemic.

I've been coming here for about 4 months now, to get allergy shots, I must say I absolutely love the staff. They're always so nice and the fact that they remember me makes me happy to come in. Tottori Allergy has helped me with my allergies in such significant ways. I appreciate everyone there.

I was referred to them by my neighbor. I became a patient during the pandemic and they have been nothing but great! From the calls to in office consult and testing. The office and staff at my location(Charleston) have been nothing but professional and treated me like royalty. After I did my testing my MA asked me if I’d like lotion on my back because I was itching due to my reaction. I would refer anyone who needs immunotherapy. I was referred to them by my neighbor. I became a patient during the pandemic and they have been nothing but great! From the calls to in office consult and testing. The office and staff at my location(Charleston) have been nothing but … More

Nancy always greets you with a smile at the door even though there’s a mask on you can tell she’s smiling Ashley is great at giving shots you don’t even feel them and she’s super nice too David Totori, Dr. Thomas and Kate are simply the best. I’ve been going here for years and I will never go anywhere else. They were able to diagnose conditions that were rare that I had and nobody else could. I thank them all for giving me the proper treatment as it’s changed my life drastically and for the better Thanks to these great doctors and their staff to forever I will be in their debt Don’t even thinking of using any other drs or practice come to Tottori Allergy if you want the best has the rest are just the rest Thank you Arthur spear Nancy always greets you with a smile at the door even though there’s a mask on you can tell she’s smiling … More

I am impressed with Dr Tottori and his colleagues. My visit was pleasant and educational. Dr Taylor Stinnett Is a great physician he is patient and he clarifies all aspects of the process . I was really concerned about going to the Doctor during COVID-19 pandemic. I was happily surprised with this organizations procedures, timeliness and care. From the back office staff to the kind nurses. I would recommend them for there services to my friends and family.. I am impressed with Dr Tottori and his colleagues. My visit was pleasant and educational. Dr Taylor Stinnett Is a great physician he is patient and he clarifies all aspects of the process . I was really concerned about going to the Doctor … More

Very professional, respectful, and quick service! The nurses were all very sweet & worked professionally & quickly. Answered all of my questions that made me feel heard & secure. The doctor was extremely kind and welcoming. I will only be coming back to this place. Highly recommend if you want to start getting your allergies in order!

Impressive service! I thoroughly reviewed the website and filled out the new patient paperwork completely a few days in advance so that I would know what to expect. I carved out a few hours for my visit (as per the website) and the staff was pleasant, attentive, and provided personalized service that I am more than happy with. The facility is extremely clean and I felt safe and comfortable during my visit. I’m looking forward to my follow-up and I only regret not coming here sooner. Keep up the great work ????. Impressive service! I thoroughly reviewed the website and filled out the new patient paperwork completely a few days in advance so that I would know what to expect. I carved out a few hours for my visit (as per the website) and the staff … More

The behavior of the Doctor and staff was completely unprofessional. They gave my wife instructions to stop her allergy and asthma medication three days prior to her appointment for testing. So my wife came to her appointment struggling to breathe due to not being on her asthma. She was congested due to not being on her antihistamines. She had no fever nor any other symptom of Covid-19. She has had two negative tests for Covid-19 in the last 30 days. The Dr. offered her a tele-appointment. How are you supposed to run a test over the phone? What kind of asthma and allergist Doctor would not recognize the symptoms of allergies and asthma. pathetic.

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Beware of any doctor. Remember, it is a business.

They don’t answer the phone. This is really getting out of Hand. If there was another allergist in my area that took my insurance I would’ve already switched.

The office staff makes appointments for days they are closed. And the PA we saw was less than useless. The things he said to my already anxious child led her to eat fewer foods than she had been eating for years. I would NOT recommend this allergy clinic.

No one ever returns your voicemail. Their excuse is, there is just too many voicemails that are left. I had called their office 6 or 7 times and left them 3 VM the past 2 weeks to follow up with them regarding a referral and no one got back to me. That is just poor customer service. I’m supposed to see them again after getting a CT scan and I just don’t even want to bother with them. I’m so irritated I paid that $70 co pay to them! All of it was a waste of my time and my time is precious which I’m sure all of ours is and so I would recommend to avoid this place. No one ever returns your voicemail. Their excuse is, there is just too many voicemails that are left. I had called their office 6 or 7 times and left them 3 VM the past 2 weeks to follow up with them regarding a referral and no one got back … More

Front office staff was rude and short. When I was called back for my appointment, the nurse taking my vitals was clueless. When I did get in to see the PA, Thomas Chu, he was abrupt and seemed to be in a mood. As I was checking out, the staff in the billing department could not figure what I was seen for until she looked at my papers sitting right next to her. I am sure this is a great community resource. But this experience turned me off from returning for my follow-up appointment. Front office staff was rude and short. When I was called back for my appointment, the nurse taking my vitals was clueless. When I did get in to see the PA, Thomas Chu, he was abrupt and seemed to be in a mood. As I was checking out, the … More

Today I left work early for my appointment. There was a truck blocking the parking lot entrance so I ended up being 3 minutes late for my appointment time. They refused to see me, said there's no exceptions. I asked to speak to the person who made this role and the front office manager went to the back and returned and said "he said he will not see you". THIS is the kind of company this is! They have previously ordered breathing tests that my insurance won't pay for even though I am seen for allergies and not asthma and every visit they keep trying to talk me into getting this test even though i explain it's not needed.. This place is ridiculous Today I left work early for my appointment. There was a truck blocking the parking lot entrance so I ended up being 3 minutes late for my appointment time. They refused to see me, said there's no exceptions. I asked to speak to the person … More

I’ve been coming here since last year...No one could ever be reached when called, a few front desk staffs are super rude... and when you have an appointment you’d still have to wait at least over an hour of your appointment time to be called back. The only reason why I come back is because the doctors here are great! And it’s convenient for me. My son is to get retested for his allergies and they told me the lab slip will be ready for pick up since last week. I came, it was not and told me to come back at 1:30pm today. I came back 2:40pm and yet I still don’t have the lab slips. Upset nonetheless... I’ve been coming here since last year...No one could ever be reached when called, a few front desk staffs are super rude... and when you have an appointment you’d still have to wait at least over an hour of your appointment time to be … More

I was there for 3 hrs. I spoke to humans and had the procedure (allergy test), which was all maybe 30 minutes total. Saw Mr. Tottori one time (5 minutes at most) but kept getting told that we would be coming to discuss my results and treatment plan next. Nope! Just staff. My last half hour I spent waiting, I felt forgotten about so I went to find someone. Huh. Most ppl left for lunch as I smelt delicious food wafting through the air and mostly deserted. Hopefully my follow up goes much better. So basically, 2 and 1/2 hours was waiting to be seen/talked to. On a positive note everybody was very polite and kind. One staff member in particular (I saw her more than once) was very knowledgeable and patient with my questions. I was there for 3 hrs. I spoke to humans and had the procedure (allergy test), which was all maybe 30 minutes total. Saw Mr. Tottori one time (5 minutes at most) but kept getting told that we would be coming to discuss my results and … More

Most of the staff have been lovely, the Physician's Assistants are spectacular. I have had a few issues like them miswriting my number and not being able to call back on an urgent matter that landed my son in the E.R. That was in no way the P.A.'s fault as he tried to contact me about 4 times over two days. My biggest complaint is with the attitude of the Doctor. Neither I nor my son have ever seen him personally as patients, but when it took over a week for my pharmacy to fill an urgent steroid inhaler prescription I reached out to figure out why. Well, even though they knew my insurance only covers the generic of one brand, somehow the script sent over was for the other brand. Upon finding out the error I immediately contacted the office during off hours because I have been having to use a different steroid inhaler that belongs to my son just to control my asthma. The doctor was incredibly rude about being bothered. I'm sorry, but you specialize in respiratory issues which are often urgent matters. It isn't practical for me to wait until two days from now to potentially sort my inhaler prescription out. I am already on multiple medications for a Mast Cell Activation Disorder. If he thinks he was inconvenienced let me tell you about what it is like to have to wait because your prescription was wrongly called in... Most of the staff have been lovely, the Physician's Assistants are spectacular. I have had a few issues like them miswriting my number and not being able to call back on an urgent matter that landed my son in the E.R. That was in no way the … More

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Always great service

Ok. They made me a believer. Great streamline service even with a packed lobby!

Very professional, friendly, understanding and informative. Definitely doing the allergy treatment here!

I’m so grateful for the excellent service that I received at Tottori allergy and associates they are more than well deserving of this five-star review keep up the great work thank you

I really like coming here. I always recieve wonderful service. Jasmine and Bertha in the shots area are always kind. My Dr. Kathrina has changed my quality of life.

I wish to commend your staff for the way everyone handled my problem the past week. Everyone I encountered at this office was courteous, patient, and friendly (Front office, medical assistants, the providers, and the check out person). Sasha in particular made half a dozen telephone calls on my behalf and followed through as she promised, not giving up until she had my issue resolved. The way she handled my situation was remarkable. Such compassion and professionalism are rare nowadays. Sasha is an asset to your organization. I may be just one of your thousands of clients your office serves but I want you to know that this experience made an impact to my life. I’m hopeful that this medication will continue to allow me to live a full and healthy life. Again, thank you! I wish to commend your staff for the way everyone handled my problem the past week. Everyone I encountered at this office was courteous, patient, and friendly (Front office, medical assistants, the providers, and the check out person). … More