Dr. Dean A Earp

I can't say enough good things about this doctor. He gave me back my life. I was losing hope with doctors who didn't listen or thought it was all in my head when I experienced fibromyalgia-like symptoms, low energy, inflammation, loss of sleep, and blood readings were all within normal range. He's patient, kind, a great listener, and knowledgeable. He now treats my entire family, and I completely trust him that he has a genuine interest in treating his patients.

I guess they either don’t read the reviews or just don’t care ! Love Dr. Earp but I too am looking for another physician.

Excellent every time I have been there. I have never had to wait more than 10-15 minutes from my scheduled appointment. At other doctors you can wait up to an hour or more from your scheduled appointment. He is absolutely the best primary physician I have ever had. Also, I have never had any problems with any of his staff. They have always been very courteous and accommodating.

Great visit with Dr Earp, he listened to my concerns and I've never had a bad experience with his staff or front desk

We absolutely love Dr Earp but it’s impossible to see him. He’s always booked out for months you can’t even get in for any urgent needs. Every time we need prescription refills the pharmacy always says they sent faxes and tried to reach out but nobody ever responds to them. I’ve even called several times and left messages needing an inhaler and still nobody returns my calls. The staff are horrible. We absolutely love Dr Earp but it’s impossible to see him. He’s always booked out for months you can’t even get in for any urgent needs. Every time we need prescription refills the pharmacy always says they sent faxes and tried to reach out … More

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Dr. Earp (Arp) has been my personal physician since 2018. He is friendly, listens well, is a great diagnostician and has my total respect. The ONLY issue I've ever had with him/this practice has been getting prescription refills done on proactively and timely. They've changed some things and seems to be running better. So far Athena Health seems to be doing OK- it is owned by one of the big Hedge Funds. Make an appointment at 10am- you're brought in at 1003 for vitals and the Dr. walks in at 1010. How many Dr. offices can say that?

Office staff is incompetent! If you’re looking for a a dr/patient relationship look elsewhere because you are just a number here!

We have been loyal to NHFM, but it is nearly impossible to actually make an appointment for anything. We have tried to make immediate need appointments (no appointments available) and to schedule a sports physical the appointments were booked three months out. What is the point of having a family physician that you can't see when you need to? We have been loyal to NHFM, but it is nearly impossible to actually make an appointment for anything. We have tried to make immediate need appointments (no appointments available) and to schedule a sports physical the appointments were … More

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Dr. Earp has been my primary care physician for 6 years and I have to say that he's the most knowledgeable, caring, compassionate, and humble doctor that I've ever been to. His staff is courteous and prompt. If his office is accepting new patients, do not hesitate to reach out to them.

I agree with many of the other comments. I have only seen Dr. Earp once because I usually see the nurse practitioner. There are almost always long waits and then a rushed visit for a charge of $225+. Constant problems with getting medications refilled, getting a person on the phone and the person who handles the prescription refills when you ever do speak to someone was really rude. I have not experienced any proactive care with them.

Dr. Earp is the greatest doctor I have ever met! Unfortunately the staff around him are rude, nasty and don't care about patient care. Its a shame that the staff around him including his nurse affect his reviews and therefor the service. We pay $2000 a month for insurance and have to wait weeks before getting in for an appointment

Dr. Earp is a great doctor, but his internal staff SUCKS. Rude, petty, and unresponsive. No call backs on my wife’s Urine culture, results. She found out she had an infection when Walmart text her that her prescription was ready. Katy, supposedly his nurse practitioner, gets butt hurt and arrogant if you call out the issues in the office. I am going to personally make sure Dr. Earp gets this information even if I have to Fedex a letter to his home. I have seen people like Katy in my career, she thinks she is the Doctor - power trip. This trait seems all too common with women in these positions!!!!!

Never reviewed a doctor but our experience was continually bad, bad, bad!!! They treated our family for years but ultimately we had to find a new practice. We gave a ton of leeway but in the end had to accept reality. Do yourself a favor and go somewhere else.

They have terrible patient care. I called in a script last Wednesday. I called 3 times yesterday and they put me on their ‘call list’. I’m leaving town today and still haven’t gotten a call back or my script. I won’t be back until sat. They’ll be closed the weekend and probably Xmas eve and Xmas. This isn’t the first time this has happened. They obviously could care less about their patient care!

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Dr. Earp’s staff is unresponsive, unprofessional and petty. After waiting more than a week for them to respond to a prescription request from the pharmacy (a longstanding problem), I complained to Dr. Earp and informed him that I would be finding a new doctor and requested a final appt. Instead of scheduling the appt as requested, I was sent a certified letter and lied to by the office manager, Melissa. No transitional support provided. Terrible standard of care. There are better options.

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The staff is awful never follow thru with anything. Will not return phone calls. In 2 weeks time did not call my pharmacy back so they could fill my prescription. The pharmacy made two calls to them my self-made? 6 calls with no ? answer. ??

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The absolute worst. Dr. Earp is a good doctor, but the rest of the entire organization is either incompetent, uncaring, and even vengeful. This goes way past unreturned calls folks. He was my Dr for the three years my wife and I had HMO. We upgraded to PPO this year at an additional $300 per month just to get a decent primary doctor. We had zero confidence in his staff to adequately refer us should we have a real health issue. Fortunately, my former doctor took us back.

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The Doctor is wonderful. The stuff too. Very professional. I highly recommended to go there.

You need a primary care doc this is the guy for you. Wonderfully interested and engaging he PARTNERS with you regarding your health. He makes you comfortable immediately and he LISTENS. I am wonderfully impressed.

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I LOVE Dr. Earp, and the PA's I and my family have seen. However, the staff isn't always so friendly. I have spoken with a Sylvia on several occasions, and she acts like a bill collector. She is rude, and when I was inquiring about a $50 no show fee, which I had discussed with someone else, she didn't want to hear it. I asked if we should find another MD because we were having these issues, she said we could if we felt like it. She is very unprofessional, and is the ONLY reason I would leave.

We just moved across the country to San Antonio and after doing some digging (because of my son) I found Dr Earp. He is awesome! I was very impressed. My husband went with us to our 4 month olds appt and my husband was\is impressed with him. This takes a lot because he HATES doctors (not the person, just their job.). I was not only impressed with the doctor but also with the fact that my husband liked him so much. Our daughters (5 &8) were there and really liked him too!

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Dr Earp is amazing, always listens thoroughly and really makes me feel like he cares.

Dr. Earp has been the ONLY Doctor I have been to in San Antonio that has really invested his time to find out what was wrong with me!! He has so much knowledge!! I have tried everything to lose weight for the last 8 years and I went to him 15 days ago and have already lost 14lbs!! I cannot Thank him enough!! I am going to recommend him to everyone!!

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Excellent Doctor. Sometimes hard to get an appointment.

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