Drew Horlbeck

I was referred to Dr. Horlbeck from another ENT doctor for potential surgery of my eardrum. Dr. Horlbeck and his staff were wonderful in all of my visits. Dr Horlbeck is not only an excellent doctor, but is also a caring human being. I wholeheartedly recommend him and his office.

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I absolutely LOVE Dr. Horlbeck! He is very caring and compassionate!

I've seen multiple ENT's in the area for Meniere's Disease and Dr. Horlbeck was by far the best. He gives the time to hear your story and isn't quick to diagnose you and kick you out the door. You'll be in good hands here.

I was completely impressed with the entire staff, and could not have made a better choice than Dr. Drew Horlbeck! He was cordial, knowledgeable, and just a down to earth good guy. Took care of my issue first visit. I would highly recommend Dr. Horlbeck and staff! BTW, I never leave references, but they deserve to be recognized and if your reading this, you deserve the best! I was completely impressed with the entire staff, and could not have made a better choice than Dr. Drew Horlbeck! He was cordial, knowledgeable, and just a down to earth good guy. Took care of … More

Dr Horlbeck is a great doctor. I had a eardrum burst that never healed, visiting with Dr Horlbeck he understood exactly the path to take to fix this. His office assistants are great, we set up surgery and really happy with the results. Dr Horlbeck performed a tympanoplasty surgery, along with removing cysts that destroyed my eardrum and hearing...I feel great after 4 weeks of surgery, on the road to recovery. He is outstanding surgeon, he is a down to earth guy, and explains things. He has a lot of confidence, which is what you want.. Dr Horlbeck is a great doctor. I had a eardrum burst that never healed, visiting with Dr Horlbeck he understood exactly the path to take to fix this. His office assistants are great, we set up surgery and really happy with the results. Dr … More

I do not know the doctor's work but I know his office workers are terrible to deal with. This is the first doctor whose office would not make an appointment with me. I am over 70 and I've made hundreds of appointments throughout the years. Firstly, I was told that since the doctor is out of my insurance network they wouldn't make an appointment. Consequently, I called my insurance company and discussed my options with them. The insurance company stated that they could grant an authorization of in network approval. I called Horlbeck's office again and explained my conversation with them and so we went to the next step of gathering information. The office worker requested that I send my records to her personal unsecure email: kaciross.ent@gmail.com. I was then asked for my social security number, which no prior doctor demanded but this office did. I requested their written protocol on how they would keep SS #'s secured and the office manager said they don't have one. No appointment made.

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The best ent doctor in Jacksonville, compare to my daughter's previous ENT. His assistant eas very nice as well. Its too bad that we had to relocate to another city. I will definitely refer him to my family and friends. Thanks Dr Horlbeck!!!

This physician is the most unprofessional, arrogant man my child has ever seen. Not only did he abandon his patients for months, it took 7 phone call to receive a return call from him, only for him to scream on the other end. Literally scream. He was the one who told me to call for my son’s CT results, but never followed through until I filed a complaint.

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One of the nicest and most professional Physicians (my daughter) sees. He is always friendly and talks to our daughter to include her in the "whats going on". I would recommend him for ANY ENT needs for your child.

Dr. Horlbeck had big shoes to fill when he took over at the P'cola Nemours for Dr. Chicola. It has been a very smooth transition. He is very down to earth and takes the time to explain and answer questions. My daughter's case is uncommon and he has been amazing at reviewing everything and with follow-up. He's also comedic at appropriate times which is a nice release :)

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