Dr. Galina Rivkin

Very helpful and caring stafg

I’ve been nothing but happy with care I’ve always received here. Dr Rivkin is an excellent physician.

On January 14, 2022, I faxed FMLA forms to Dr. Rivkin requesting that she complete them as I am the primary caregiver for my father, her patient, that now requires hospice care. For over a month, I called her office staff and the hospice facility acting as a liaison to get medical paperwork sent to Dr. Rivkin who kept requesting additional medical paperwork before she would fill out the FMLA forms. Each time I called, her medical staff would make excuses for why the paperwork was not completed or mailed to the insurance company. This went on for weeks! Finally, on March 2nd, I called the office again to inquire about the delay and was told yet again that, "[they were] just about to call [me]," and Dr. Rivkin cannot fill out the FMLA paperwork since she is no longer his primary care doctor. It would have been nice if she said that weeks ago and before having me submit form after form. This turned out to be a stressful and terrible waste of time. Dr. Rivkin and her lousy staff are unprofessional and should consider finding a different line of work. On January 14, 2022, I faxed FMLA forms to Dr. Rivkin requesting that she complete them as I am the primary caregiver for my father, her patient, that now requires hospice care. For over a month, I called her office staff and the hospice … More

I love Dr. Rivkin. I think the other reviewers are forgetting that we are in the midst of a global health crisis and ALL medical services are strapped! Dr. Rivkin is extremely thoughtful, thorough, and works diligently to provide everything that my family needs keeping insurance coverages, preferences, and whole health in mind. She’s a great provider and I refer people all the time. I love Dr. Rivkin. I think the other reviewers are forgetting that we are in the midst of a global health crisis and ALL medical services are strapped! Dr. Rivkin is extremely thoughtful, thorough, and works diligently to provide … More

Absolutely HORRIFIC OFFICE EXPERIENCE Called in and they booked my appointment for a different patient, After identifying the the mistake the office cancelled my appointment the day of, after i had taken time off from work! The office SELDOMLY answers phones and have horrible service and availability. Absolutely HORRIFIC OFFICE EXPERIENCE Called in and they booked my appointment for a different patient, After identifying the the mistake the office cancelled my appointment the day … More

This office has a horrible billing practice. My husband came in for a yearly wellness exam, however, all of a sudden during the exam the doctor deicded that this is no longer a wellness exam, however proceeded with test that are included in the wellness exam, thus causing over $200 in bills, where the doctor should've said during the appointment that this is no longer a wellness exam, even though that what it was scheduled as, and not proceed with the "wellness exam hearing test". The billing department refuses to change codes, they say "the hearing test was scheduled", no, the wellness exam was scheduled and billed otherwis. I will see what the director say. Otherwise, they'll have a bbb complaint on their hands. I wll go anywhere I need to, to get this removed from our bill. This all could've been resolved with doctor simply telling my husband that this is no longer a wellness exam, he would've walked out at that point. Ohh and I will not even talk about the wait time. This office has a horrible billing practice. My husband came in for a yearly wellness exam, however, all of a sudden during the exam the doctor deicded that this is no longer a wellness exam, however proceeded with test that are included … More

(Translated by Google) Dr. Galina Rivkin, a wonderful doctor. Very professional, attentive. There was never a problem with anything. Of course, the nurses are not so hot, but unfortunately this is not her fault. Any office is full of such. The doctor himself is important to me. Her ability to make the correct diagnosis and help me. My family and I have been with this doctor for over 10 years and are very pleased with her. Thanks to her, for her work and for us difficult and always dissatisfied patients. (Original) Доктор Галина Ривкин, замечательный врач. Очень профессиональная, внимательная. Никогда не было проблем ни с чем. Конечно медсестры не ахти какие, но это к сожалению не ее вина. В любом офисе полно таких. Для меня важен сам доктор. Ее умение поставить правильный диагноз и помочь мне. Я и моя семья больше 10 лет у этого доктора и очень ею довольны. Спасибо ей , за ее труд и нас трудных и вечно чем то недовольных пациентов. (Translated by Google) Dr. Galina Rivkin, a wonderful doctor. Very professional, attentive. There was never a problem with anything. Of course, the nurses are not so hot, but unfortunately this is not her fault. Any office is full of such. … More

Very professional and knowledgeable doctor.

I almost didn't go here because of the bad reviews. I am so glad that I decided not to believe what I read. I have been in St. Louis for about 20 years now, and she is the first Dr. to try to figure out why I am doing what I am doing. I couldn't be happier with the choice I made.

Terrible!!!

Dr. Rivkin was my primary physician for several years. Occasionally, I was also taking my daughter. During those years, I tolerated their lousy service, terrible nurses bc I think Dr. Rivkin was a knowledgeable doctor. I even forgave once when her nurses messed up urine analysis of my daughter in the office with some sick person. Based on those (studies showed infection), she was prescribed antibiotics. As a mother, and as a biologist with Ph.D., I had my doubt. I went to urgent care to get the second opinion; her urine was clear. I went back and showed it to Dr. Rivkin, telling her that her nurses messed up the samples of urine. She said nothing, not even apologized for her nurses. Anyway, several years later, recently, they performed a skin allergy test for my daughter. At that moment, I did not know about that test, but I asked questions: "why both controls, one with histamine and one with saline were the same? Something is not right". Dr. Rivkin diagnosed her with a moderate allergy to a few things. Later, the blood test showed no allergy. It turned out then when we went to the specialist and did the test again, my daughter has no allergy, and the nurse from Dr. Rivkin office did not perform the measurements correctly. However, even the nurse messed up, Dr. Rivkin should know that both negative (saline) and positive (histamine) controls cannot be the same. I assumed that they just started doing this in the office to get additional money. It is Ok, but at least their nurses have to be adequately trained to perform specific procedures. Anyway, I contacted their office saying that I do not want to pay for this wrongly done test. Three days later, I received the letter from Dr. Rivkin that she refused to be our doctor. Thus, if you don't like something, and you express it to them, they will immediately terminate you as a patient. I found this extraordinarily inappropriate and rude. Dr. Rivkin was my primary physician for several years. Occasionally, I was also taking my daughter. During those years, I tolerated their lousy service, terrible nurses bc I think Dr. Rivkin was a knowledgeable doctor. I even forgave once … More

Not sure why so many negative reviews. I've been going here for years and everything is fine.

I’ve been going here for years. Dr Rivkin is extremely thorough, professional and caring.

I love Dr. Rivkin. She checks everything like your hearing, eyes, and blood work. She actually cares about your whole health and gives suggestions for vitamins, etc. I will say she's so busy that if you're sick, it's hard to get in last minute.

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terrible situation- my wife made appointment -she was sick the second day .she called at 9 am and the nurse said that they have free time for 3 hours on the same day. when my wife arrived and called to clarify the address -the nurse said that they canceled appoitment.but the call from them was not. the wife had a very high temperature and if they called earlier, she would go to another doctor. and so time was lost and she had to go home.they do not understand that the reception to the doctor and not to the stylist and so to cancel at the last minute is very unprofessional terrible situation- my wife made appointment -she was sick the second day .she called at 9 am and the nurse said that they have free time for 3 hours on the same day. when my wife … More

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Staff never answers phones, prepare to be treated poorly by intake staff.

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For MANY years I have consulted DOZENS of doctors due to MANY health issues that I have been dealing with since I was a kid (I am 57 now) Dr. Rivkin has been a LIFE SAVER for me. I have NEVER felt better or more at ease with any other family doctor until I met her. She is very thorough and dedicated. She has been the ONLY ONE who truly understands what I am going through and she has been the ONLY ONE who has been SUCCESSFUL in finding out the reasons of my multiple illnesses. Thank you Dr Rivkin

ABSOLUTELY THE WORST DOCTOR EVER. Run from this woman as far as you can. Especially if you are for your USCIS medical interview, she will leave you hanging high and dry after taking your money. After giving her proof of my vaccinations, she wanted 30 days to sign the form because the law says she can!! That was just to sign a piece of paper with full documentation provided! I had to dispute the charges with my credit card company as they refused to either sign or refund. YOU HAVE BEEN WARNED.

First Appointment on June 3rd and went on Friday 5th to show the results and to get my medical report(Green Card). Doctor did my medicals on June 5th and asked to get Chest Xray. Finished it and faxed all the documents on Wednesday and have been calling them for my report. The office staff were very rude and not even trying to answer calls. Today June 19th Friday they said that they don’t know the exact date/Approximate date when they can give my medical report. Office staff are telling that there are so many people a head of me and don’t know when doctor can review my results and write a report. And when I said I need to talk to the doctor they said she is out of Office and will be in town on Tuesday June 23rd. And until then they cant even let me know if I can transfer my file to another hospital. Also been asking then to find out any more immunizations are required for my wife after the visit we have with doctor on July 5th and as of now they didn’t call me about it. I have been calling to find out that and they are telling that they need to talk with doctor and get back to me, which never happen. And we need to send this report to USCIS by end of June. This all should be done in less than a week. But this office is taking more time and also very rude when we call them. Please don’t go for your green card medicals or ay medical reports to this office. There are better offices in Saint Louis where the staff are customer friendly and doctors feel responsibility for their patients. All the friends in Saint Louis, Please share this information to all the people who need to get medicals done for USCIS. And today(June 23 2015) is the day where doctor will be in town and I didnt get any call from them.. First Appointment on June 3rd and went on Friday 5th to show the results and to get my medical report(Green Card). … More

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I'm not the person who would usually leave a feedback, but I can't leave it without attention.It was my worst doctors visit experience. Starting from the desk,nurse and ending with the doctor no one made me feel welcome or appreciated.In fact everyone was with an attitude. Based on my own experience I would never recommend this doctors office. Unprofessional behavior, inconvenient and simply rude. I'm not the person who would usually leave a feedback, but I can't leave it without attention.It was my worst doctors visit experience. Starting from the desk,nurse and ending with the doctor no one made me feel welcome or appreciated.In … More

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