Herbert M User

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Dr User is very professional and pleasant. He and his assistant Lisa are very considered of your time and well being. I thank God for Dr. User and all physicians that give their talents and knowledge to help people in need of their assistance and care.

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Great Service!

I was so apprehensive about the procedure. I have had worse dental visits I was in the room for 20 mins and on my way home. Honestly dr user extreme professional and great at his job. Thank you

Dr User was awesome. Made sure I was comfortable the entire time for a vasectomy. He was efficient and there was very little discomfort. Addressed all my questions throughout and I left in a great mood. Will absolutely be recommending him to anyone looking to get a vasectomy done!

Super great work, absolutely zero pain and also quick and relaxing music.

As good of an experience as I could expect! Quick & easy!

Dr. User's credentials speak for itself but his personality and ability to relate to his patients make him standout. I had a minimally invasive procedure performed by Dr. User and could not be happier with the outcome. He is highly recommended for a reason.

Dr. User is patient and understanding and my mother feels comfortable under his care. His staff at the Orland Park office are wonderful, too.

Excellent Doctor! I highly recommend. I was diagnosed with Prostate Cancer. My PSA level was continuing to get higher, I switched to Dr. User, and under his care, my PSA number is under 4, and I am no longer a cancer risk.

Overall the office is well-run. Patients are seen on time and there are ample reminders of required lab work. Dr. User himself strikes a right balance between friendly and professional. He communicates in a clear and easily understood fashion. Even when the interval between appointments is a year you can tell he has refreshed his understanding of my medical history. When a decision is needed, he outlines the options and patiently responds to any question. Overall the office is well-run. Patients are seen on time and there are ample reminders of required lab work. Dr. User himself strikes a right balance between friendly and professional. He communicates in a clear and easily understood … More

Great urologist! Very patient centric!

I cannot recommend Dr. User enough. He’s extremely professional and easy to work with. He made me feel very comfortable leading up to a scary procedure. He explained everything perfectly, and there were zero surprises. The other staff in his office were also great to deal with.

My experience with him was terrible, extremely rude and cocky. My father had an appointment with him on Friday to get something done, my father has a hard time hearing so he asked him to please speak up, Herbert said and I quote “I’m not speaking up louder I’m busy and have other patients to help.” Herbert seems to also not be able to admit to his and the nurse in his office mistake that they did on my father. They told him they couldn’t help him because they don’t do that type of procedure on a Friday WHEN THEY’RE THE ONES THAT MADE THAT APPOINTMENT FOR HIM. So now not only is my dad dealing with an infection but they also pain. One star is too many for this so called Doctor!

I had an appointment and then two days before they called and cancelled since I was at the empty ER over the weekend. Apparently I could go to the store, parties, what have you, but cannot go to an empty ER and get a scary lab results that I was told to immediately follow up on....luckily other doctors care more about their patients health and have no problem fitting me in.

excellent Doctor

Been seeing Dr. User for over 5 years. He never seems in a hurry and is willing to answer any question. I appreciate his bedside manner. Office staff is also very congenial and helpful.

Dr. User takes time to explain all aspects of his treatment plan. He makes you very comfortable and makes sure you fully understand your treatment / procedures. I would highly recommend Dr. User as a physician who cares about his patients, and gives the time needed so the patient is comfortable with treatment and future diagnosis. Dr. User takes time to explain all aspects of his treatment plan. He makes you very comfortable and makes sure you fully understand your treatment / procedures. … More

Cocky attitude like he knew what was going on, even when he did not do any tests before hand! Diagnosed what he thought was my Dad's problem, ram-rodded him with an in office procedure and four months later my dad is still dealing with the fall out! Often tried to blame my Dad for another doctors treatment of his prostate cancer. He questioned why my dad would go to the ER regardless of the unbearable pain he was experiencing. Could not reach office staff due to long list of menu options that had nothing to do with what I needed! Never going back! One star is too much

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Treated me for bladder stones. Great doctor.

Very thorough and has helped my whole family with issues and highly recommend this group!

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Dr. Seemed nice enough, my only issue is that he seemed to be in a hurry and was half way out the door and We didn't cover off all that I came to talk to him about. Only one day in the Orland office is a bit of a restraint when it comes to future appointments.

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This guy was something else. I wasn't too thrilled with having a cystoscopy, but he had a VERY confident, "don't worry, I been around, we got this" demeanor that really put me at my ease (you might be able to imagine, it's a mentally uncomfortable situation). A professional doctor, but also a cool guy. From here on out, he's my specialist.

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he is caring and was good with my elderly grandfather. also, he took our insurnce without a problem.

Had a vasectomy from him. Excellent. Took under ten mins. Highly recommend him.

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My elderly aunt saw him in in Chicago Ridge. He was so helpful. Have since sent my coworker to him. -Nancy W.

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