Joseph J Gard

Good experience

If you are considering a heart doctor do not choose this one. If I could rate this doctor less than 1 star - I would. Dr. Gard and his staff are absolute liars and crooks. We first went to see Dr. Gard because over several years my husband was having episodes where his heart would start to hurt and he would collapse. Dr. Gard explained a loop monitor that would be implanted over his heart in his chest and would be there for 3 years. During the 3 years he would be monitored regularly. If he had an episode - they would reach out within 24 hours. He was also given a button to keep on his keys - if he felt an episode coming on then he would push the button to track it. All data would upload overnight from the connection next to our bed. He has had countless episodes, pushed the button more than 25 times, and even been hospitalized and now we are at the end of the 3 years and we have been contacted ONCE without having to wait weeks and seek the doctor out. We have 0 answers. We have bills in dispute. I have asked for months for Dr. Gard to call me and I have not been contacted back by him. His nurse told me in April that they had thousands of these monitors in patients and they didn't realize what kind of upkeep there would be. She told me they were not equipped to handle it all and only in the last year they hired an outside group to manage it all and they are still working out the kinks. They don't see this as gross mistreatment of patients who have given thousands of dollars for help and have received NOTHING!!!!!! They have no follow through. If I could go back in time I would never set foot in that office. At the very least they should be offering to remove it and every time I bring it up to a nurse she doesn't even give attention to it. I'm told they will run it by the doctor and still for months now - no communication about it. THEY TOOK OUR MONEY AND RAN. They don't even seem to care.

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