Dr. Kenneth E Jones

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Unresolved pressing issues with Nicole office executive which I would like to discuss with Sr. Jones before I elaborate any further about the office staff.

Nice, friendly atmosphere. I've been a patient since 2016. No regrets.

Poor Service I was scheduled for a web consultation. Logged in at my appointed time. No one ever logged in. I called while wait was transfer to the voicemail 3x. Left a message still no return. A week later called 2x never can get anyone for service This is why people don’t support business within their neighborhood the service is terrible. I would not recommend Poor Service I was scheduled for a web consultation. Logged in at my appointed time. No one ever logged in. I called while wait was transfer to the voicemail 3x. Left a … More

I have been a patient of Dr. Jones for almost 30 years! I love Dr. Jones but his support staff is horrible. You call and the person who answers immediately puts you on hold without even saying a word. I requested a referral to a specialist last week for an appointment I had today. I called his office several times, the two times that I actually spoke to someone, I was told that they would call me back and the other stated she would have the referral emailed to me the same day. Unfortunately neither happened so now I’m stuck unable to go to my specialist appointment. The only reason I spoke with the second person was because she stated that she forgot to call me about some abnormal blood work from a lab I took almost a month ago. It seems as if no one in the office is doing their part to make his practice successful and it’s unfortunate because he is going to lose patients that have been with him for a long time. I was beyond upset with the mishandling of my requests and all the lady who came out to talk to me when I drove 30 minutes to express how angry I was said, “No one wants to work during this pandemic, so we are short staffed.” It doesn’t appear that the people in the office who are being paid to work are working either! I have been a patient of Dr. Jones for almost 30 years! I love Dr. Jones but his support staff is horrible. You call and the person who answers immediately puts you on hold without even saying a word. I requested a referral to a … More

Dr. JONES is really GREAT. I would LOVE to give The DOCTOR 5 stars. His Staff deserves ZERO Stars. I've read the Reviews and Most are accurate about his staff being HORRIBLE!

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This user rated the provider, but did not write a review

Great experience

I love PAC, Kelly. She is attentive, diligent, and very focused on my health needs.

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This Doctor Kenneth Jones and his staff are pathetic. They charge you for Appointments that you never had. Everything is about money. Trust me when I say, they don’t care about you. It’s all about the Benjamins...He is the worst Doctor that I’ ever known. While treating me on pain management, he used someone else’s urine (a Male) so he can accuse me of taking that candy looking drug. The lab report was a fake. Last I checked, I was born a woman and am still a woman married to a man. But according to my lab results, the urine was from a Male. So Dr. Jones switched my lab results and then accused me of taking street drugs in the lobby. I’ve never done Street drugs in my entire life...not even a cigarette. I don’t even drink alcohol. He didn’t have the decency to give me the fake results in the privacy of a room. He is a liar, practice fraud, he’s outdated, don’t know the latest or newest treatments to anything or nothing, he’s lazy and didn’t know how to treat My Fibromyalgia...Idiot go to some seminars. This so called Doctor should be in Prison. Yes, in Prison for Insurance Fraud. He charged my insurance company on March 31, 2018 for an appointment that I did not have and drafted a co-pay of $30 out of my checking account that I did not authorize. He is a liar and a thief...He knows everything that his staff is doing. They can’t do anything without his permission. Stay away from this Doctor or you will learn the hard way. This Doctor Kenneth Jones and his staff are pathetic. They charge you for Appointments that you never had. Everything is about money. Trust me when I say, they don’t care about you. It’s all about the Benjamins...He is the worst Doctor … More

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The FIVE STARS are for Dr. Jones and the P.A. -0 stars for the staff.

Have been seeing him for over 20 years an love everything about him .The office, staff as well as all the doctors.

Best doctor. Takes time with you and explains everything. Does not rush you out. I highly recommend him. Staff is always friendly.

Dr Jones is great He has helped me to get on a medication that was exactly what i needed On my first visit. I was very impressed. He is very good. I have never had a problem calling the office or having someone return my phone calls. If you want to see Dr jones simply tell them . Very happy with his office and employees Great job Dr Jones is great He has helped me to get on a medication that was exactly what i needed On my first visit. I was very impressed. He is very good. I have never had a … More

the staff is horrible, rude, money hungry. Told a blatant lie that the government states that i must pay for an office visit every 3 months if i want my prescriptions refilled. This is why the insurance company wants higher rates from the public, Dr. office fraud. These people are horrible. Every other month i get a bill for 5.00, they say it is an admin. fee. How can i owe you money, and not have an office visit. The Doctor has good bed side manner, and is proficient with exam. The office staff is rude, greedy, untruthful. I really wonder if this is a race issue. Most patients are black, all staff is Hispanic. These are some of the nastiest women i have ever had the displeasure of encountering. the staff is horrible, rude, money hungry. Told a blatant lie that the government states that i must pay for an office visit every 3 months if i want my prescriptions refilled. This is why the insurance company wants higher rates from the … More

I like the Doctor. Staff is not the best.

I've had a great experience with Dr. Jones and his staff. They always work around my busy schedule and make sure I'm up to date with my blood work. I've never experience any unprofessional behavior from his staff. Glad to call him my Physician....

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My daughter had an appointment scheduled and I had no idea that I went to the wrong location because under my network of doctors that excepted my insurance it only had only location only to make it to the appointment on time and I was scheduled in Union City which the lady who scheduled me never mentioned therefore I had to cancel her appointment after searching a long time for a local family physician in my area... I was highly upset!!! My daughter had an appointment scheduled and I had no idea that I went to the wrong location because under my network of doctors that excepted my insurance it only had only location only to make it to the appointment on time and I was … More

Horrible, Rude and very unfriendly staff. Especially the lady taking appointments! I went here for over a year and the doctor never remembered me. Both offices look very basic, like an abortion clinic or something!!! Don't recommend this place for anyone!!! They don't even deserve one star.

Office staff is horrible and rude. Physician and PA are awesome. Pack your patience when dealing with office staff, they are uncaring and uninterested which leaves a bad impression. Office needs more friendly faces in front office. It's not always about the money, its healthcare!!

I like the doctor, just not his staff. I had an appointment on March 30, 2016 and was diagnosed with the flu. Anyone who has had the flu knows that, you can out of your mind at the time. They say I had a physical scheduled on April 4th and didn't come in. They say I made the appointment on April 2, which was on a Saturday. They aren't even open on Saturday. If I had the flu on march 30, I still had it on April 2nd. Why would you want me to come to your office? The young lady said well we can't look back at all of that. I would go to see Dr. Jones, but the women he has working for him are horrible. I like the doctor, just not his staff. I had an appointment on March 30, 2016 and was diagnosed with the flu. Anyone who has had the flu knows that, you can out of your mind at the time. They say I had a physical scheduled on April 4th and … More

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This user rated the provider, but did not write a review

I've been a patient here for 3 years. Dr. Jones does a great job with keeping a close eye on my Glucose and Cholesterol.

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The website listed above for Dr. Jones is for a different doctor.

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