Dr. Keshav Narain

The doctor was very rude. I asked questions about my eye situation and he said I’m asking questions for my intellectual satisfaction. It is my eye that I trusted him to treat. In the end he basically yelled at me and refused to make follow up sessions and forced me to see other doctors. The treatment itself was suspicious. They gave Avastin and told me they did not have FDA approved medicine, Elyea, for my condition which was wrong - Elyea was not approved for my case, Lucentis was. The doctor was not able to communicate how the diagnosis was determined, giving me very hand wavy reasons and say he can just tell… In the end I went to UCSF for treatment, it was a completely different experience. Very clear diagnosis, nice staff, nice doctor.

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I am soon to be 82 years old and have had many eye doctors in my lifetime, but I have to say Dr. Narain ,probably because he is a specialist,has been my best. His staff is wonderful ,also. Everything is explained to me, and I get advice and help with my prescriptions. I've recommended him to my family and friends for the most updated treatments.

The staff is very pleasant and efficient with all the various testing machines. I feel that I am never rushed and have opportunities to ask questions of the staff and Dr. Narian.

Very friendly staff, they explained to me every step of the process. They respect your time, so no waiting and clean environment

The check in process is super fast. And the waiting time is pretty short. The South Bay Retina's staffs are friendly, professionals and helpful. Dr. Narain takes time to explain his diagnosis as well as prognosis during each visit.

Dr Narain is very knowledgeable as well as his staff. Friendly and caring.

I received the best care possible from Dr. Keshav Narain and his staff. Everyone in the clinic is so caring and does not mind to spend time explaining any question the patient may have. I am very grateful for their services.

Very professional and helpful doctor and staff.

Everyone is so pleasant.

I have the complete examesion for my eyes

Everything was explained to me professionally and so I could easily understand. Questions were answered when I asked them.

Anthony was knowledgeable and helpful. Doctor was helpful and looking forward to my continued treatment.

I have been visiting Dr. Keshav Narain from last 8 years. He is very professional. caring and expert doctor

The staff is very pleasant and efficient with all the various testing machines. I feel that I am never rushed and have opportunities to ask questions of the staff and Dr. Narian.

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Dr Narain and his staff especially Anthony and Anna provide excellent extremely thorough professional eye care! I highly recommend South Bay Retina services as the best in the Bay area!

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I have been taking my 90 year old Dad here for a couple of years. Staff is always friendly and professional. I feel like we are getting “state of the art” care and our visits are smooth. We will continue to get good care and refer others.

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Upon leaving the South Bay Retina office, I asked for access to the results of my visit. I look orward to getting them soon.

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

The check in process was very quick. They do not overbooked; therefore, the waiting time was fast. Their staffs were professionals. Dr. Narain took time to explain the process/procedures and next steps, if needed.

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Dr. Narain has the best bedside manner of any doctor I’ve ever gone to see. He was busy the day of my last appointment (I’ve been going yearly for 3-4 years) and patients were all waiting long times to see him. He is so friendly and personable and takes his time with you. You forget by the end that you even had to wait.

The technicians and office personnel seem pleasant and helpful. The Dr comes appears knowledgeable, friendly and concerned but not sure how sincere he really is at times. I occasionally ask a simple question and he responds in the most short and uninformative manner using just a few words only persons at a very high level of understanding of the retina would understand instead of simply communicating at a level a lay person with a good understanding of the eyes anatomy would understand. It’s like he either does not know how to communicate with patients or doesn’t want to waste his time with them. It comes across as rude. . There are a couple of testing machines on the edge of tables while seated where you need to put your face up onto a chin platform and against the forehead pad and it can be difficult to get your face close to the correct place as there are items under the edge of the table that prevent your legs/body from getting close to the area under the table. So I have to carefully position my legs in an awkward position then bend my face/upper-body way forward for the test that can take several minutes. Perhaps they need more space or less clutter? The technicians and office personnel seem pleasant and helpful. The Dr comes appears knowledgeable, friendly and concerned but not sure how sincere he really is at times. I occasionally ask a simple question and he responds in the most … More

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Recently my dad was having issues with his vision and after looking at online reviews we thought of visiting Dr Keshav Narain clinic. It was one of the best thing i did in recent time. My dad's issue truned out to be emergency and had to treat immediately. The Doctor and staff was really helpful and knowldegdeable about the work they do. The Doctor and staff went their way out to help us with treatment, finding best hosptial and helping us find best discount on the treament everything on same day visit. And, we are having so many after surgey visits and they are treating my dad with at most care and respect. Since, my dad medication is expensive some times the Dotcor and staff provide us with samples of the drops they have at their clinic. The doctor and staff is always accomdate and nice people. Special thanks to Doctor, Anna, Anthony , Sid and one more Person who usually checks pressure and retina images(forgot the name). Any issues with your eye vision or retina, please visit them. They are best in the bay area. They really want to help people and it is very rare to find such people now days. And on top of it everyone are so educated and respectful in what they do. Recently my dad was having issues with his vision and after looking at online reviews we thought of visiting Dr Keshav Narain clinic. It was one of the best thing i did in recent time. My dad's issue truned out to be emergency and had to … More

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

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Courteous and knowledgeable staff. Very accommodating to my needs.

I really like the Eye Doctor Keshav Narain MD and all the staff. Theyre Professional and really helpful . A great group of people. The doctor explains everything really well and takes his time and not rush you out . The staff are very nice , respectful and helpful . Its a very clean office, And your not sitting for 30 minutes in the waiting room for you to see the doctor. Very nice Office . I really like the Eye Doctor Keshav Narain MD and all the staff. Theyre Professional and really helpful . A great group of people. The doctor explains everything really well and takes his time and not rush you out . The staff are … More

Very friendly and professional medical office, I am visiting this doctor for more than 2 years,and always happy with the services.

Dr Keshav Narain is very knowledgeable and easy to work with. Great support staff.

Sometimes we meet people that heal us. Most physicians are capable of treating patients - very rarely do we find a physician who can heal us. Dr Narain is a healer. He is a wonderful person and if your going through something difficult you want him to be on your team. I am thankful to have found him. Being a doctor myself I had a lot of recommendations of providers - I am so happy to have found him. My family drives 1+ hours to see him and it’s worth everything and then some. - Dr Thakkar Sometimes we meet people that heal us. Most physicians are capable of treating patients - very rarely do we find a physician who can heal us. … More

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Excellent care! Friendly and efficient staff. Great office all around.

The staff was attentive and pleasant as well as skilled to move me along through my appointment for testing and evaluation by Dr. Narain. The doctor himself truly seems to have my best interest at heart and has saved my vision!

Dr. Narain treated me for a condition called central serous retinopathy back in 2015, I ended up needing to get laser surgery because it didn't improve naturally. In 2021 my vision is still back to normal and my optometrist says she could not even see evidence of the surgery, I guess that's a complete success.

I highly recommend Dr Narain. After being diagnosed with macular pucker that warranted surgery, Dr Narain performed a vitrectomy and epiretinal membrane peel (on both eyes). I have been his patient ever since (15 years and counting!). It is always a pleasure to visit Dr Narain's office! The entire staff is professional and very friendly. I highly recommend Dr Narain. After being diagnosed with macular pucker that warranted surgery, Dr Narain performed a vitrectomy and epiretinal membrane peel (on both eyes). I have been his patient ever since (15 years and counting!). … More

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Excellent care.

dr. narain is awesome. eminently knowledgeable on diseases of the retina - up to date on all the latest treatments. highly recommended.

I normally do not write bad reviews and I wasn’t on planning to write one even though I was unsatisfied with their service until I received an unexpected medical bill from them. Although the front desk and staff here are very friendly and attentive I’m very unsatisfied with the service that I received. I waited almost two hours just to see the doctor for five minutes. The staff checked the inside of my eyes and asked me questions. However, the reason I went to see Dr. Keshav was for my eyelids. I understand this might be the medical procedure to check all parts of the eyes that their office practice but it feels as if they did all these extra steps for the money. It felt as if the doctor was in a hurry, he took a look at my eyes and told me I had dry eyes and to buy an eye drop from a local pharmacy, he did not explain to me what was wrong with my eyelids (the reason why I was there). I left with so many questions unanswered because the doctor was in a hurry to leave. After using the eye drops the doctor recommended, my eyelids got very inflamed and the skin of my eyelid started peeling, my eyelids got worse ever since. They did tell me to make a follow up appointment (so they can send me another bill for a five min. appt and a two hr wait?) I think it’s very unreasonable for them to not tell me what they’re charging me for, this should be made clear when I checked in or when I leave, and patients should be informed wether our insurance cover it or not! Not only was I unable to get a proper diagnosis for my eyelids I received an unexpected surprise bill in the mail. Hope this review will help save someone else’s pocket from unexpected bills. I normally do not write bad reviews and I wasn’t on planning to write one even though I was unsatisfied with their service until I received an unexpected medical bill from them. Although the front desk and staff here are very friendly and … More

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This user rated the provider, but did not write a review

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Excellent doctor and staff!!!

Excellent customer service and attentive to the patient.

Would be 5 stars if I didn't have to wait so much but expected for a busy office. Dr. Narain was comforting and pleasant. Demonstrated the power of a genuine smile.

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

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Great Doctor!! Very confident and thorough in investigation.

Very professional and courteous service. State-of-the-art equipment. Dr. Narain is tops in his field. Kudos!

I've been a patient at South Bay Retina since 2005 and the experience has always been friendly, efficient and thorough.

I have always had an absolutely wonderful experience with Dr Narain and his entire staff. As I have said before, if you have or think you have retinal issues or glaucoma, go to Dr Narain!!

Everyone is professional, friendly and knowledgeable at Dr. Narain's office. They know what they're doing!

First time patient at the Gilroy facility I received a thorough examination and was referred to a cataract specialist to correct my vision problem. As I learned, Dr. Narain is a retina specialist and does not do cataracts. (I never realized that there are separate specialists for the various parts of the eye.) All in all, I received a very friendly and professional treatment during the entire process First time patient at the Gilroy facility I received a thorough examination and was referred to a cataract specialist to correct my vision problem. As I learned, Dr. Narain is a retina specialist and does not do cataracts. (I never realized … More

I RARELY LEAVE RATINGS/REVIEWS BUT THIS PLACE I MUST!! I was looking for a retina doctor for my dad in the area. Without having much of options to choose from, I just chose somewhere close from my dad’s place. I’m glad I did. It’s really hard to find a good, professional doctor but on top of it having good staffs is harder. STOP searching for a good retina doctor! You just did! I assure you that you will be happy with their services! ???????? I RARELY LEAVE RATINGS/REVIEWS BUT THIS PLACE I MUST!! I was looking for a retina doctor for my dad in the area. Without having much of options to choose from, I just chose somewhere close from my dad’s place. I’m … More

Very detail oriented and thorough with tests and followups. Dr Narain is always funny and great at explaining everything including risk factors and current state of affairs. His staff is outstanding and never make you wait and always prompt and ready with everything.

Feel I am in safe hands and I know the best decision for me is taken by Dr. Narain. My vitrectomy experience was hassle free. Grateful to God for guiding me to Dr. Narain. All the others at the clinic are so full of positive vibrations that help me deal with what I am going through. I have lived in different parts of the world and have visited many hospitals, but Anna here is the best I have come across! Wishing the South Bay Retina many more years of good service! Feel I am in safe hands and I know the best decision for me is taken by Dr. Narain. My vitrectomy experience was hassle free. Grateful to God for guiding me to Dr. Narain. … More

Everyone at South Bay Retina is helpful, friendly, and professional. I have been seeing Dr. Narain for several years and am extremely fortunate to have his expertise and his staff take care of my needs.

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Testing thorough and on time, tho office was busy. Recommended vitamin test that turned out low. Supplement has improved testing score. Am pleased with improvement after laser treatments.

I am a new patient to this clinic and feel quite comfortable being there. Dr. Narain is professional and very knowledgeable. And staff are friendly and helpful. Lucky to know these professionals.

Patient, good listener and great communicator. Explains the complexities of eye diseases and very passionate about his work. Friendly and professional staff.

He is a wonderful doctor that spends time with you and explains everything. I highly recommend him!

Friendly and a professional environment!

They gave me the best attention from the moment I arrived. I start filling out forms for being my first appointment in this office, I was attended by the medical assistants at the exact time of my appointment, they have good technology for a good review of your eyes ... They also give you attention in the Spanish language... All the people in this place are very kind and have a lot of patience ... This team provides an excellent service, Congratulations... I was very satisfied with the attention of Doctor and all his team ... I recommend this place... ???????????? They gave me the best attention from the moment I arrived. I start filling out forms for being my first appointment in this office, I was attended by the medical assistants at the exact time of my appointment, they have good technology for … More

Excellent service all around. I was seen at the exact time I had an appointment. The doctor is very knowledgeable and explains everything very patiently and very clearly.

I trust Dr. Narain with my Dad's eye health implicitly! We've been seeing him for 6.5 years and we have every faith he suggests the proper treatments and procedures for my Dad and he always keeps abreast of the emerging procedures and shares them with us. Absolutely the best Doctor my Dad sees!

I have been a long time patient of Dr Narain. The service has always been outstanding over the years

good experienced

Dr. Narain and his staff are warm, friendly and efficient. No matter how busy the office is, I always feel that I'm the only patient. Everything is always carefully explained and questions answered. Compassionate care!

i felt very comfortable with the dr.and appreciated the informative explanations of each procedure

he nice and good doctor

The Dr. Narian is a very good doctor. We have known him for a long time. We keep coming to him. We feel very comfortable and safe. We don't have to worry about everything. We trust him completely. She hopes that her problems will be treated after a short time

great

My experience here, all the employees are very courteous and accommodating. Good explanation before the tests. Everybody is good in here! I have a good Doctor. I have been seeing him for a while and he is very excellent.

I like it that Dr. Narain that he is checking different parts of my eye and that he explains clearly what is going on. I like that he tries to be more alternative rather than just medication. The staff is also quite friendly.

I have been a patient here for a long time, since the doctor was at Jackson Avenue. I think the Doctor does a good job with treating his patients. I think the staff is very, very friendly. I do wish that the doctor explain directly to me instead of talking to his technician. Sometimes it seems that he doesn't have that much time for me, but I know that the doctor may be very busy. This is my only problem after seeing him for many years.

May 2018, i took my father to South Bay Retina Inc for eye check up. Past year we had to go almost monthly for his treatment as we found out his vision is more problematic than we anticipated. All along Dr. Narayan and his staff has been extremely patient and helpful with listening to our concerns and giving the treatment my father needed. At 82 my father felt safe to keep his eye health in their hands and he is very happy and feel blessed to find them.

I've always have had a good experience with Dr. Narain and his staff, except for when the shots are given. All my visits have been very pleasant. The only issue is the wait sometimes, but that is inevitable.

Coming to Dr. Narain for my annual appointment gives me peace of mind. He reminds me of the importance of nutrition and exercise in promoting healthy eyes. He keeps up on latest research and shares highlights, informing and educating me, offering tips and suggestion about how to maintain optimum eye health. His staff are friendly and helpful which makes for a very pleasant and beneficial overall experience.

The overall experience since coming here for the last couple of years has been great. They exceeded my expectations and soothed my fears. Truly an amazing group.

very attentive, knowledgeable doctor