Mark Christian Carnett

Carnett Clinic you have wonder NP's, however your office staff is absolutely HORRIBLE! I think you should get rid of your actual staff and just use the virtual assistants, they are much friendlier and helpful. My whole family has been going to Carnett Clinic for at least 15 years, but now I have made the decision to switch my ENTIRE family to a new PCP not due to the care of the medical staff, but due to RITA the Office Manger. WAKE UP Carnett Clinic, look at these reviews and on other sites. GET RID OF YOUR OFFICE MANAGER or LOSE LOYAL PATIENTS. The "You are Fired" letter is a real thing, because my friend received one after she complained about "Ms. Rita", not giving her the satisfaction of writing another letter and wasting postage, so I am doing you a favor... I QUIT!

While the Doctor and NP are pretty good, the staff is horrible.

I have utilized Dr. Mark Carnett as my primary physician for about twenty years. He has always given me first-rate care, and has also done a great job for my wife, children, and grandchildren. I trust his expertise, and feel fortunate to have been under his professional care for the last two decades. George A. Van Otten Ph.D.

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Recently became a new patient at Carnett's Clinic I was extremely turned off by the check in. Very impersonal. I was very impressed with Laura. She was very friendly and spent quite enough time speaking with me. I was very pleased from that standpoint, but as the widow of a dentist and having worked in the office, I found the check in very cold. I am only glad I had no need to explain some very personal issues while in the reception room.

15 plus years patient and never an issue.

Dr. Carnett is awesome, but my experience today makes me wonder about going back. His office staff bumped me for another patient, but claimed they did not. What they seem to forget is that all can be heard in the lobby. When I questioned the delay (they saw me 20 minutes late), the administrative staff claimed my appointment was 15 minutes later than what they had scheduled. When I made the appointment, my husband heard the exchange and can attest it was at not 15 minutes later as they claimed.

After 18 years with Carnett Clinic I am leaving. Rita and Terry have no concerns for your privacy. Tried to speak with the doctor about concerns and they keep him busy in the back. Rita even said he wasnt in the office. This was while puzzled patients awaited to see him. BTW: Mark's car was in the parking lot. Good bye Carnett Clinic. HHS complaint will be submitted soon. Very uncomfortable and no privacy. No reasonable safeguards are in place to protect your personal information "ORALLY".

Rita is an incompetent woman, she is rude and has absolutely NO patient care manner. She is uneducated and does not have the compassion or the understanding to work in the medical field. My husband needed an urgent procedure and she had absolutely NO sense of urgency, all she does is sit on her butt, the virtual assistant takes care of everything else, billing is done outside of the office. She is useless, and due to her incompetence Dr. Carnett will lose patients.

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I have always been treated kindly by the staff and by Dr. Carnett. I never wait more than a few minutes before being called back. Carnett Clinic employs the latest technology and even has an in-house lab to make blood testing quick and simple without running all over town to find a place that will take you. Every specialist I've been referred to by Dr. Carnett for my numerous health problems delivers the same excellent care that I receive at Carnett Clinic. Would highly recommend.

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Very impersonal, starting with check in. You now check in with someone in the back via a video screen. He will all what you are being seen for? And the lobby full of people you don't know, now know your business. And possibly personal info. Then it's nice that they have an on-site lab, but when you sit there for an hour because they "forgot" to let the lab person know that you are waiting. I'm not impressed. I work in a Healthcare field and that would not be acceptable where I work.

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Dr. Carnett has been our family doctor for years. He always takes the time to listen to concerns and discuss options with us. i never feel rushed. I am usually seen close to my appointment time. Unless the office is unusually busy, I do not have to wait long in the examining room.

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Always have had a great experience with the staff there . They are very professional but also very personal with the family.

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Dr. Carnett and his staff are the sweetest, kindness office that I have ever been too. His staff bend over backwards to make sure you are cared for properly. My entire family have gone to Carnett's since they first opened and we recommend them to anyone we like. If you want a doctor who genuinely cares about you then go to Dr. Mark Carnett and his staff.

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