Dr. Mark Douglas Reynolds

Always kind and very helpful! I wouldn’t go anywhere else!

The level of unprofessionalism with this office is beyond the pale. Here's a list of my experiences at the Keokuk office: I've had several appointments with this office and have yet to have them open their doors on time. Almost every other patient that I saw go in and out of this office said the same thing. I mean, when you are waiting to get seen at an office and people have been waiting outside the office for the door to open for 30+ minutes, you get a grumbly crowd. The equipment has been greasy, dirty and some of it crusted with makeup when I've been in this office. They dilated my eyes -multiple- times and then the next time I came in -multiple times- admitted that they had done something wrong... not enough drops etc, and had to do it over, which takes -6 Hours- to wear off. When getting my appointment rescheduled they scheduled me for the day After my surgery. I had to correct that error too. The office staff is loud. The office is dingy. If you have an appointment with these folks, do yourself a favor and talk to your primary physician and get a referral elsewhere. I did. The level of unprofessionalism with this office is beyond the pale. Here's a list of my experiences at the Keokuk office: … More

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

My insurance would not pay for one eye drop needed for my cataract surgery. Dr. Reynolds office called and told me to stop by the office and pick up a sample. I have been his patient for eleven years. He has my total trust.

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My experience with Dr. Reynolds and his staff exceeded expectations. In particular I appreciated the fact that I was given samples of the required eye drops when the Veterans Administration refused to cover the drops recommended by my physician. The procedure was well explained. My time at the office at the hospital was thoroughly satisfactory. The results to this point have been most gratifying.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Dr. Mark Reynolds and his staff are One of the finest Doctor's on staff at Great River Medical Center,W.Burlington,I.A. The professional customer service skills combined with the Doctor's Exemplary Skills and training was a true pleasure during my visit,I will schedule another visit for my eye surgery,after meeting with him one time.

This user rated the provider, but did not write a review