Dr. Michael R Heru

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He was thorough, and his knowledge and love for the patient was overflowing!

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He listens and addresses any issues you may have and tries to get to the root of your health problems. However, the office staff seems overwhelmed. I received detailed notes for another patient on mylifespan. portal. Follow-up calls to get referral info sent over. Poor communication on test results (brain scan). He is a kind caring doctor. But I do not have a lot of confidence in his staff.

Our extended family is beyond grateful to have Dr. Heru as our primary care physician for decades now. His experience, thoroughness and keen understanding of internal medicine are hallmarks of his dedicated medical practice. He goes the extra mile - preventative & proactively - to ensure the optimal health of his patients. Taking extra time with his patients, calling home to check on them and proactive testing are all routine practices. It is obvious that the field of medicine and his patient's health are Dr. Heru's life calling. Our family highly recommends him to yours. Our extended family is beyond grateful to have Dr. Heru as our primary care physician for decades now. His experience, thoroughness and keen understanding of internal medicine are hallmarks of his dedicated medical practice. He goes the … More

Totally lacking transparency. Ordered tests for me that we’re not covered by my insurance, even after I SPECIFICALLY asked whether the tests would be covered. He gave me complete assurance that they would be covered. They were not. Additionally, my initial visit with him was mis-labeled as a follow-up, leading to a lot of confusion between me, the front desk and my insurance company. Dr Heru himself is a very nice guy. Just very misinformed and/or disingenuous as it pertains to treatment costs and what is and isn’t covered by an insurance plan. Totally lacking transparency. Ordered tests for me that we’re not covered by my insurance, even after I SPECIFICALLY asked whether the tests would be covered. He gave me complete assurance that they would be covered. They were not. … More

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Absolutely horrible. When I asked him a question in Lincoln urgent care, he completely skirted around the question because he didn’t know and started going on a tangent that had nothing to do with why I was there.

Awesome and cares about your health.

Very caring and comprehensive approach. Nice guy

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Dr. Heru is the most thorough, knowledgeable and complete physician I have ever had. He constantly goes the extra mile to address each and every concern. He has been a steady and unwavering presence in supporting my family with all of its primary care needs.

Several visits and this doc just pushes your problems and pain issues with referrals to specialists only. He also disregards the past diagnosis and problems people have, especially with chronic pain & only supports NEW referrals to those within his own personal network.Refuses to understand agony & poverty being a wall for many who cannot afford specialists copays a travel toll on sick people. He doesn't even remember what he does & says and uses CDC guidelines as LAW to avoid prescribing.

I've never seen physician who was so inept,I don't reccommend seeing him.

The first time I went to Dr Heru I had earlier been turned away by my precious doctor. Right away Dr Heru listened to me and my issues and diagnosed me. I've been to him a few times with different issues and every time he listens and is determined to make me feel better. He is a doctor who sticks with you until you're feeling your best and I've never found that anywhere else. Lucky to have him!

I used to have complete confidence in Dr. Heru however he does not get back to you when you need something or to go over test results and he just wants to send you all over to specialists. It is a horrible feeling to sit in a specialists office after paying a copay and be told I really do not know why your Dr sent you here I can not help you with this. I switched and could not be happier. I used to have complete confidence in Dr. Heru however he does not get back to you when you need something or to go over test results and he just wants to send you all over to specialists. It is a horrible feeling to sit in a specialists … More

Dr Heru does not follow up when needed or take the time to go over test results. It takes multiple phone calls to get him to get back to you and he sends you all over the place to a million specialists without first doing his job as a primary care provider to see what is going on.

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