Michael W Johnston

This user rated the provider, but did not write a review

Worst doctor ever. First of all, he does not know how to treat you unless you have blood work. He prescribes based off of that. When you come in with other issues, he quickly wants to refer you to someone else. He has a thirty dollar missed appointment fee. They will schedule you appointments and send no notification or reminders of that appointment. Then charge you thirty dollars for missing it. He will hold back your medication unless it is paid in full. This makes it hard when you take medication that has a withdrawl like Zoloft. He only cares about himself. Find someone else. This doctor will only bring upon disappointment.

He is not a good doctor. First of all, he is not knowledgeable of his field. He only treats you based on bloodwork. If you have other problems, he will refer you to other doctors. He has a thirty dollar missed appointment fee. Basically his staff will book appointments for you without you being aware of it. You will receive no reminders of this said appointment. Then when you schedule an appointment they tell you that you missed an appointment. They will hold your medication back until the fee is paid. This is real bad when you take medication like Zoloft which has a withdrawl.

Went to the doctor today and everyone was very nice and helpful .

The receptionist was EXTREMELY RUDE!!! , I called in to ask if they are accepting new patients and take my insurance she told me to ask a more valid question??? Are you kidding me!!! They are definitely the worst!!!!!

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

I do not recommend it, because I was a patient of theirs and on one occasion I had an emergency and needed to be seen and I called them and they did not have an early appointment and I had to see another doctor to be able to attend to my emergency. Then I call them to continue with them and they They gave me an appointment for 15 days, when the day of the appointment arrived, the nurse told me that they were not going to see me because I saw another doctor and you could tell with the discrimination that she spoke to me. I do not recommend it, because I was a patient of theirs and on one occasion I had an emergency and needed to be seen and I called them and they did not have an early appointment and I had to see another doctor to be able to attend to my … More

Dr. Johnston was good at first. I’ve never had a problem with the nurses. But later on, as I got older, he stopped listening to my concerns. At one point I was telling him I would pass out sometimes and he kind of brushed it off. I had a seizure 2 weeks later. I would tell him about my hip which hurts me pretty often, and he blamed it on soccer, which I only played for two years. Come to find out, from another Dr. That I have sciatica. Things have effected my quality of life, and he just doesn’t seem to care. He’s very kind but I think he needs to learn to listen to his patients. Dr. Johnston was good at first. I’ve never had a problem with the nurses. But later on, as I got older, he stopped listening to my concerns. At one point I was telling him I would pass out sometimes and he kind of brushed it off. I had a … More

Not a long wait G9od visit today.

Dr johnston and his staff are very friendly and he does listen and if need be he will get you to a specialist. He does care I don't know why people are so critical. Most or all doctors have bills to pay just like everyone else. .

Very good Dr and staff always Very nice and kind. If I call and need anything they jump right on it. If you need to be worked in they do that also.

I was new to the area and looking for a new Physician, a good family friend recommended Dr.Johnston and I'm so glad. I really value a Dr that looks at Natural Healing first! Especially with a handful of diagnosis.

When I made the appointment I specifically asked about their mask requirements and was told, with vaccine, no mask. Covered. Get to the appointment and not only are they now requiring masks, but not 1 of the 5 employees 3 feet apart were wearing them yet I and 1 other person 15 get apart are required? Could be a fine doctor but I refuse to deal with hypocrisy. When I made the appointment I specifically asked about their mask requirements and was told, with vaccine, no mask. Covered. Get to the appointment and not only are they now requiring masks, but not 1 of the 5 employees 3 feet apart were … More

All the NEGATIVE REVIEWS ARE CORRECT. THIS PLACE SHOULD BE SHUT DOWN. I THINK THIS PLACE HAS TO BE THE WORST DR IN ALABAMA.

I was diagnosed with Pneumonia in both lungs and went to the hosptial to find out my lungs sounded and looked good. I am not impressed I will be looking for another doctor..

Worst place Ever. He didnt even give me time to even speak.Cuts you off midsentence, i would have to agree with what i have read on here. Wished id seen it sooner.The staff also needs more training, this is a bad place to visit for me.Cant really believe that this guy is in Practice.

This Doctor is very rude.If you are looking for a last resort I wouldn't even recommend him.If you want someone who doesn't care or spend time with you this is the place for you. The staff is beyond rude. I would advise doing your research...and like I said if you want a RUDE Dr who doesn't care...this is the place.I was warned about this before I seen him but wanted to give the benefit of the doubt...boy was I wrong. He should be called Dr.Jokeston and the Umpa loopas. This Doctor is very rude.If you are looking for a last resort I wouldn't even recommend him.If you want someone who doesn't care or spend time with you this is the place for you. The staff is beyond rude. I would advise doing your … More

Dr was good. The front office was the problem. They would charge me for missed appointments but they would not remind me. My wife also saw them and they would remind her every time. I asked the several times to please remind me and they would not call. Front office staff are the problem - not nice, almost mean. Avoid!

I called Dr. Michael Johnston office to inquire if he is accepting new patients. The person at the front desk replied," yes, he is taking new patients; but, he will not write prescriptions for nerve pills, pain pills, and so on." That was totally inappropriate and unprofessional. I am more than sure the doctor would have advised me if I asked him for those medications. All I needed to know was if the doctor took my mom's insurance and if he was accepting new patients. I served thirty years in the United States Military and I have seen and heard alot. Still I've never been so disrespected until dealing with the public. If pain medication or nerve pills was what I wanted I would have called a psychiatrist or a pain management doctor. I need a family doctor because my mom's family doctor of over eighteen years retired. I called Dr. Michael Johnston office to inquire if he is accepting new patients. The person at the front desk replied," yes, he is taking new patients; but, he will not write prescriptions for nerve pills, pain pills, and so on." That was … More

Pay attention to the negative reviews, they're absolutely correct. Worst doctor and staff ever. Don't go, don't take your family. He seems nice but only cares about money. He won't talk to you unless you are in the office to pay him. His staff is rude and pretty much runs that practice. They all need to get out of the medical field. They have no patience, no compassion, and are not willing to listen, nor offer referrals or any necessary tests. Change doctors before you end up in the hospital or worse. Pay attention to the negative reviews, they're absolutely correct. Worst doctor and staff ever. Don't go, don't take your family. He seems nice but only cares about money. He won't talk to you unless you are in the office to pay him. His … More

went yesterday with my boyfriend for his first visit first the lady at the front desk chucked the sticky note pad at me on the counter to call about his insurance to write what information needed down rude, then when we found out his insurance doesn't transfer over from GA to AL until May 1 I offered to just pay out of pocket for the visit and was told that was insurance fraud. I work in the medical field and by no means is that any kind of fraud. If you don't want new patients just don't accept them. I really cant review the physician because we never got the chance to see him but the one lady I did encounter at the front desk was lack there to be desired when it came to helping out the patient. Now we will be looking for a new DR went yesterday with my boyfriend for his first visit first the lady at the front desk chucked the sticky note pad at me on the counter to call about his insurance to write what information needed down rude, then when we found out his … More

I have been very pleased with the care I gave been given. The staff and Dr. Johnston have been caring and attentive to my concerns. I trust them to give me the care I need. There have been a few problems with referrals but it was fixed in record time and it wasn't due to the office error. I have been very pleased with the care I gave been given. The staff and Dr. Johnston have been caring and attentive to my concerns. I trust them to give me the care I need. … More

My name is Christine and I just wanted to take a moment to express my gratitude to Dr. Johnston and the lovely women that work there. I had been avoiding going to the doctor most of my life. I was so nervous but the kindness of Dr. Johnston and the staff helped put me at ease. I highly recommend this office. They are so friendly and understanding. Thank you so much. My name is Christine and I just wanted to take a moment to express my gratitude to Dr. Johnston and the lovely women that work there. I had been avoiding going to the doctor most of my life. I was so nervous but the kindness of Dr. Johnston … More

This is the third time I’ve seen him and every time has been a great experience. In and out quickly and he listens and make you feel comfortable. Very happy I found him.

This doctor is not concerned about patient well being. He and is staff are RUDE EXTREMELY RUDE.Be warned stay away from this place. If you want a last resort doctor that's him....if you want an uncaring dr....go see Dr Jokeston

This Dr is a RUDE. NOT ONLY IS HE RUDE...HE DOESNT CARE ABOUT YOU. His staff are as Rude as he is. Very unprofessional....please listen to my advice and go elsewhere. I didnt listen....and paid the price. TEREIBLE PLACE.

The doctor is very very very rude. Only seen him a few times but dismissed for wasting his time

Dr. Johnston's staff is awesome! He a a really good "bedside" manor. Very friendly and helpful. I only rate a 4 because he doesn't do immunization shots in his office. Otherwise they are wonderful people.

I fit in better here than any place else. They try hard to improve your health and do so promptly and with respect. I appreciate everything they do for me.

The day before my 2/25/2020 appointment I was informed by Dr. Johnston's secretary that I needed to go to my previous PCP and get medical and health history paperwork prior to my appointment. The receptionist was very rude when I expressed issues with last minute transportation. When I made it to Dr. Johnston's office with the paperwork; the receptionist was very rude again. When she took the paperwork to the doctor; I could hear the doctor yelling at the receptionist. The receptionist then informed me that I had the incorrect paperwork. The doctor came out and yelled at me telling me I could either get the correct paperwork or not be a patient. He then told me that all UHC members want is pain pills and that I needed to lose some weight then come back and see him…

Never made it to the appt.the office staff scheduled me for the wrong day..i took work off for appt. Office staff was RUDE and unprofessional regarding their mistake. No apologies or empathy for my situation.

We were new to town and needed someone to follow my wife and myself. His practice was friendly and easy to work with. It's hard to change physicians but his office made it easy.

I suffer with migraines I went into this office to be seen after having a migraine for more than seven days due to my neurologist telling me I needed an updated referral letter while in the office I explained to both the doctor and the nurse that I wasn’t on any medication at the moment due to none of it helping my headaches and hadn’t been on in any a while because my migraines had kinda been under control somewhat the doctor and the staff had it mixed up and confused each other needless to say Dr Johnston got irritated and called me crazy didn’t give me any kind of medication for relief until I could get in on Thur to see my neurologist I will be changing doctors ASAP no doctor should call his patients crazy and I’m still in pain I suffer with migraines I went into this office to be seen after having a migraine for more than seven days due to my neurologist telling me I needed an updated referral letter while in the office I explained to both the doctor and the … More

If I could give this Dr. a negative review I would do so, Dr. Johnston does not care about any patient. First off, his staff is very, very rude. The staff is not knowledgeable at all about ANYTHING!!! We have been a patient for maybe 5-6 months and this whole practice is horrible. Dr. Johnston stated he would no longer see a cancer patient because they are unable to make all the appointments he setup. Dr. Johnson would not let me get a word in, he told me his mind was made up, and it was only for about 5 minutes, that he no longer would see my parent. Dr. Johnston seemed to be nice and caring at first, but just wait until he can no longer make money by referring you to different physician. Please take your business else where. I will be personally contacting the medical board. No matter what reply the office sends, I was a real patient! If I could give this Dr. a negative review I would do so, Dr. Johnston does not care about any patient. First off, his staff is very, very rude. The staff is not knowledgeable at all about ANYTHING!!! We have been a patient for maybe 5-6 … More

Great bedside manner, great staff. Love it here!

My wife and I are very happy with Dr. Johnston and his staff. A great doctor.

Concerned and helpful. Made me feel better. Their office is convenient to my house. Easy to make appointments

The whole office is friendly and helpful. Comfortable office. I felt better immediately after leaving his office. Recommend to everybody

Dr. Johnston and staff work very hard to improve your health. I have been going to his office for 10 years and have nothing but good things to say about the way I have treated. I refer all my family and friends.

Dr.Johnston and his staff have done more for me then my previous Doctor of 20 yrs. The staff is great, Dr.Johnston is great. Anytime i need seen they get me right in. Dr.Johnston is gonna do exactly what you need by his expert opinion.He is not gonna slam you on medications you dont need and etc. My medication list has been cleaned up and narrowed down thanks to him. My previous Dr. just would pile you up on junk. My hats off to his friendly staff and Dr.Johnston. If you are looking for a great Physician go see him. I suffered from severe RA for yrs and yrs...He got me exactly where i needed to go...wish i had knew about him sooner is my only regret. Great place Great Doctor. Alot of these negative reviews are uncalled for. John Lewis Dr.Johnston and his staff have done more for me then my previous Doctor of 20 yrs. The staff is great, Dr.Johnston is great. Anytime i need seen they get me right in. Dr.Johnston is gonna do exactly what you need by his expert opinion.He is … More

Bonney is my FAVORITE! She’s so sassy and always brings a smile to my face when I come in to be seen. She has always gotten me in quickly and I just adore her. Dr Johnston is also fantastic, he gets straight to the point and doesn’t misuse patients time, but makes sure everything is addressed before the end of the appointment. Very happy with my services here. -Desiree Reyes Bonney is my FAVORITE! She’s so sassy and always brings a smile to my face when I come in to be seen. She has always gotten me in quickly and I just adore her. Dr Johnston is also fantastic, he gets straight to the point and doesn’t misuse … More

First visit, staff friendly, caring and professional. Dr. Johnson was professional, caring and took time to listen to my concerns and we are working on finding the issues causing. issues. Office was clean, unclutter and comfortable. I am excited and blessed to find him ???? to Father God be the praise. In my 60's and the visit reminded me of how medical care was many years ago. If I could give him 10 stars I would. First visit, staff friendly, caring and professional. Dr. Johnson was professional, caring and took time to listen to my concerns and we are working on finding the issues causing. issues. Office was clean, unclutter and comfortable. I am … More

Friendly and respectful. The whole office goes the last mile to get you better and makes you comfortable

I have a complex medical case and he has always been helpful and courtesy. I think he has the upmost respect of his patients. I would recommend him to anybody.

Very friendly and respectful. I've felt I got good care very time I went and it was prompt service .

Dr. Johnston is very rude. I was accompanying a loved one and I overheard him mocking and calling her crazy when he left out of the room. She was not being or acting “crazy” at all. He just doesn’t really care or believe anything a patient says

I could not have seen a more ignorant doctors office if I went out and tried. The people in the office clearly have no idea and go out of there way to belittle you. When someone comes in clearly in pain and all they can say is maybe you can find someone who can help you. I'm pretty sure that's why i cam here...morons. Dr Johnson and his staff clearly need to retire because they are all clueless. I could not have seen a more ignorant doctors office if I went out and tried. The people in the office clearly have no idea and go out of there way to belittle you. When someone comes in clearly in pain and all they can say is maybe you can … More

I am ONLY giving this practice a 1 so I can leave a review! My 5 year old was referred to this office by insurance to get stitches removed from her face. Dr Johnston didn't spend much time with her, but the nurse came in to remove the stitches and instead of cutting the stitches to remove them, she lifted up the scab and ripped the stitches out of my poor baby's face! We did give them a piece of our mind as we left with 2 of the stitches still needing to be completely removed! I do not recommend this office to ANYONE! This man needs to retire and his staff need some new training on the removal of stitches! I am ONLY giving this practice a 1 so I can leave a review! My 5 year old was referred to this office by insurance to get stitches removed from her face. Dr Johnston didn't spend much time with her, but the nurse came in to remove the … More

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Front office girl by the name of Brittany was extremely rude .. Talked to the office MGR. She seemed not to care about my complaint very unprofessional staff

THIS IS THE WORST DR. I HAVE EVER WENT TO IN MY 23YRS OF LIFE I CAME IN BECAUSE I HAVE BEEN DEALING WITH BACK PAIN FOR SINCE JAN. IM 23 YRS OF AGE I HAVE NEVER HAD BACK IN MY LIFE I HAD A TUBAL DNE IN JAN. N EVER SINCE I HAVE BEEN HAVING BACK PAIN IN N OUT OF ER'S N DOCTOR OFFICES THEY RAN A MRI ON ME JUS LAST MONTH N FOUND GALLSTONES SI I HAD MY GALLBLADDER REMOVED THINKING THAT WAS THE BACK PROBLEM BUT ITS NOT THEY ALSO FOUND ARTHRITIS IN MY LOWER BACK BUT SAYS ITS FINE FOR A 23YR OLD TO HAVE THAT EVEN THOUGH I AM YOUNG I ASKED THIS DOCTOR TO REFER ME TO PHYSICAL THERAPY AND A PAIN SPECIALIST AND HE SAID NO ONLY PHYSICAL THERAPY I SAID WELL DO I B IN PAIN FOREVER OR HE CUT ME OFF VERY RUDELY WUD NOT LET ME GET A WORD IN AND SAID HE IS STANDING HIS GROUND N WAS NO TRYING NONTHING ELSE AND ASKED ME TO LEAVE AND I DID JUST THAT AND THE NURSES ARE VERY RUDE AS WELL I TOLD THEM I HAD DEATH IN DA FAMILY AND WANTD TO KNOW HOW LONG I WUD B WAITING THEY DIDNT RESPOND WITH A IM SORRY TO HEAR THAT OR NONTHING I WILL NEVER GO HERE AGAIN!! THIS IS THE WORST DR. I HAVE EVER WENT TO IN MY 23YRS OF LIFE I CAME IN BECAUSE I HAVE BEEN DEALING WITH BACK PAIN FOR SINCE JAN. IM 23 YRS OF AGE I HAVE NEVER HAD BACK IN MY LIFE I HAD A TUBAL DNE IN JAN. N EVER SINCE I HAVE BEEN HAVING … More

Dr. Johnston is a wonderful doctor as far as I'm concerned he saved my life but on the other hand one that One Bad Apple and she knows who she is just like everybody in the office knows who she is all's I did was ask for a referral because I did not like going to the pain clinic waiting for hours to get my pain medication she was rude irritating does not care about dr. Johnston patience all I wanted was a referral I did not ask for pills doc Johnston's is a wonderful doctor I'm going to miss him thank you. You saved my life as for you're rude nerve you know you did me wrong I did not ask for pills I ask for referral you are a bad person lady shame on you Dr. Johnston is a wonderful doctor as far as I'm concerned he saved my life but on the other hand one that One Bad Apple and she knows who she is just like everybody in the office knows who she is all's I did was ask for a referral because … More

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This is a terrible Doctor.Very rude.I had lab done and everytime I ask a queston he got irritated and always had something rude to say.I have never encounter a Doctor like this.Its my health and he was being paid to help me.It got so bad I just got up a walked out of his office.Now I know why his parking lot is always empty.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Awful, just awful.

I've bee seeing Dr. Johnston since I was a child not sure what is going on and why I am receiving bills from no where when I have already been in to take care of my account highly upset!

Dr.Johnson wasn't not so nice to us. His office staff was mainly rude and falsely reported my parent to adult protective services falsely accusing them of not providing adequate care when Dr.Johnston was the one who terminated me as a patient. But the adult protective services didn't do nothing to my parent, after we explained our side of the story I have to see a doctor in auburn because I can't see any other doctors because of conflict of interest. They don't allow you to see a doctor in phenix city if you have been terminated as a patient from another doctor. Which was unfair termination we have a good relationship with our new doctor in Auburn who is more professional then phenix city doctors. He is caring and respects his patients. I have been terminated as a patient by two phenix city doctors. That is what they do in phenix city is falsely accuse you. But the termination wasn't my fault it was his office staff who lied to the doctor about me. And these phenix city doctors believe what ever their office staff say, and don't have any consideration to the patients side of the story. I will never see another Phenix city doctor. Dr.Johnson wasn't not so nice to us. His office staff was mainly rude and falsely reported my parent to adult protective services falsely accusing them of not providing adequate care when Dr.Johnston was the one who terminated me as a … More

Dr Johnston is a kind, caring, doctor. I wouldnt go anywhere else.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

IT'S HARD TO FIND A DOCTOR THAT WILL ACTUALLY TAKE THE TIME TO LISTEN TO YOU AND NOT RUSH YOU ALONG TO GET TO THE NEXT PATIENT. DR. JOHNSTON IS THAT DOCTOR, HE TAKES HIS TIME WHEN HE IS WITH YOU AND LISTENS TO WHAT YOU ARE SAYING. HE TAKES THE LEAST AGGRESSIVE APPROACH TO HEALING. BOTH MY HUSBAND AND I WOULD RECOMMEND HIM TO ANYONE LOOKING FOR DOCTOR. THE STAFF IS WONDERFUL TOO!! IT'S HARD TO FIND A DOCTOR THAT WILL ACTUALLY TAKE THE TIME TO LISTEN TO YOU AND NOT RUSH YOU ALONG TO GET TO THE NEXT PATIENT. DR. JOHNSTON IS THAT DOCTOR, HE TAKES HIS TIME WHEN HE IS WITH YOU AND LISTENS TO WHAT YOU ARE SAYING. HE … More

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Our Family has always been well pleased and I've been a patient there for over 15 years

I have been seeing Dr. Johnston for the past 10 years. He is a great doctor and his staff is always very friendly and efficient.

Great Location in North Phenix City right behind IHOP. It has always been easy for us to get an appointment at the time we need. Our Family has been very happy with the staff and the medical care we received there. Couldn't be anymore pleased !

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review