Nancy L. Cooper

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Nancy Cooper is the best PCP I have ever been to. She is kind ,thoughtful and thorough. She saved me when my gallbladder was in serious shape. She made sure that the emergency room did extra tests for gallbladder infection.. Sure enough it was an emergency. If Nancy hadn’t been my advocate I don’t know what would have happened. The best!

Her office almost never calls back. Dr Cooper is not responsive either

If there is minus star, I would have gave her a -5. She is my PCP for past 2-3 years, after my PCP of 15 years retired. I have history of turning a cold to a bad pneumonia. I just had a cold at end of last week then accompanied with low fever daily over the last weekend with bad congestion. I managed to get an appointment to see Dr Cooper on Monday. She did nothing, no X-ray & tests, nor meds. On Wed I communicated with Dr. Cooper via patient portal informing her my fever persist daily & very congested. She did not bother to respond until Friday, a week after my start of fever, her nurse called me back (not her). I reiterate my fever and congestion, cough situation and request a X-ray order before the weekend. But Dr. Cooper decides to not order me a lung X-ray to see if I got pneumonia again, rather she wants push me out to go urgent care center which I have no relationship with. She does not care! Last summer I had similar situation, she did exactly the same. Worst PCP!!

When I got very sick requiring my PCP attention, instead of listening, she send me to an urgent care center instead. She attempt to unload her PCP responsibility to another facility. When she prescribe the meds with wrong calculated amount (I am pharmacist by training) and I called her office to make a correction she won't do it. I then have to go to my CVS ask the CVS pharmacist provide a writing notes showing her the exact calculation to obtain the right amount of prescription for three month fill. She won't change it. In the end, the Pharmacist have to call her office directly and I have to visit the office and talking with the office manager and finally got the right prescription.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

What a wonderful experience! Dr. Cooper was very through, patient and kind. The office staff was knowledgeable, efficient and courteous (she is now at Beth Israel in Newton Centre). I would recommend Dr. Cooper to anyone looking for a PCP.

Yes, I would highly recommend Dr. Cooper to others. She is a warm, caring, physician and an excellent diagnostician. I am alive today because of her excellent diagnostic abilities ; her early intervention of colon/liver cancer was key to my recovery. Dr. Cooper is very approachable and gifted in treating her patients with expertise, compassion and respect. In my opinion, Dr. Cooper is the most outstanding internist for whom I am fortunate enough to be a patient.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review