Paul P Pholvichitr

Wonderful staff and great doctor

This place is horrible in every sense. The way the staff and Doctor conduct business is subpar and that's putting it nicely. Do yourself and your kids a favor and run the other way. This place doesn't deserve 1 star, more like a negative 5.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Excellent service, I love Dr. Paul and his staff! Angie was nice.

I along with my wife and son would visit this office for years but not any more. Dr Pholvichitr is quite frankly one of the worst behaved optometrist in the city. He rushes people in what seems like an attempt to get as many patient in and out the door and thus more claims they can file. I had recommend my mother to go to him for a yearly eye exam. Not only was he rushing her during the exam despite being asked to slow down a bit but at one point said that my mother was "slow to move" when changed rooms to get the cornea picture. Unacceptable behavior from a "Doctor". He also completely messed up her prescription. When we had her glasses made, her vision was worse off with the new glasses. We had a follow up appointment to determine what was wrong and Pholvichitr refused to do another exam and blamed it on "cheaply made glasses". He belittled my mother making it seem like it was her fault for buying "cheap" glasses that she couldn't see properly. He changed the prescription without ever running another exam. When I heard about this I was furious and called down to the office personally to explain the situation about his behavior and completely unacceptable professionalism. You'll notice this isn't the only review about his behavior. I demanded they remove the insurance claim so that we can go with another doctor. After a back and forth battle, the claim was eventually removed. The prescription, after being seen by a competent optometrist, was completely changed from what Pholvichitr prescribed. DO NOT GO TO PHOLVICHITR EYE CARE! I along with my wife and son would visit this office for years but not any more. Dr Pholvichitr is quite frankly one of the worst behaved optometrist in the city. He rushes people in what seems like an attempt to get as many patient in and … More

I went in for a second revision on my progressives and was treated like if I was wrong , and his employees mock you just like him , Dr insisted eyeglasses were correct and measured correct , refused to accept my lenses were measured wrong . I went to Costco remeasured for progressives and got them right . He does not accept on making mistakes , I will never go back neither will my kids . Do Not Recommend this place at ALL!!! I went in for a second revision on my progressives and was treated like if I was wrong , and his employees mock you just like him , Dr insisted eyeglasses were correct and measured correct , refused to accept my lenses were measured wrong . … More

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Both the Dr. and his staff are great! I’ve been an patient for over 15 years and always get 5 star service. Highly recommended!!

Is just amazing with the age and position we want everything our way. I always having good experiences, but some clients are so rude and overpass the limits and procedures. Sorry!! but you better schedule your appointment and check your insurance benefits and don't blame the staff!!!

I've been going there for about 3 years and I feel so comfortable with the doctor, and especially the staff at the section where they help and order glasses. I've established a personal relationship and keep recommending and coming here because of the staff who help pick my glasses..

This was my first time in this place.The girls in the front office were rude and worse yet , the girl who if u can say helped us was completely unprofessional, very rude and couldn't care less about anything I asked!! People with these attitudes don't have a place dealing with the public!!My grandkids were taken there but I guarantee you we will never go back!! Normally I won't keep quiet but this little girl would have seen the devil had I told her what she deserved to hear!!!! Obviously no experience and no tact!!! This was my first time in this place.The girls in the front office were rude and worse yet , the girl who if u can say helped us was completely unprofessional, very rude and couldn't care less about anything I asked!! People with these … More

It's unfortunate that the RUDE ladies in front ruin it for the amazing doctor. Been going to him since his old office, and the same ladies just get more rude. Complacency are its finest. They should try smiling or faking a happy attitude, little do they know patients make fun of them...

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Excellent care provider

Excellent service and excellent doctor ! Been coming here for years.

I have been going there for over 4 years. Friendly and professional staff and amazing doctor. Thank you!

Horrible staff! I've literally had to visit the office twice going on three times because I still can't see through the lenses! I have never had such a bad experience getting new glasses and contacts!

This user rated the provider, but did not write a review

Great doctor and awesome customer service!

While it may seem a little crazy in the office, with being moved from one seat to another. I truly enjoy the staff and Doctor. My family has been going to Dr. Paul for almost 3 years now. The guy in the eye glass section is very helpful and have helped my teens and husband pick a style all their own. For me the wait isn't long. Last visit was about 45 mins for me and my husband. In the 45 mins we each had an eye exam, contact fitting, our eyes dilated, and we purchased new glasses for my husband. While it may seem a little crazy in the office, with being moved from one seat to another. I truly enjoy the staff and Doctor. My family has been going to Dr. Paul for almost 3 years now. … More