Dr. Ramin Anthony Rabbani

Edited review from 1 -> 5 stars: they made things right and paid for my shipping and shipped the glasses back to me fixed. Not sure why this couldn't have happened right away but it's fine. All good now and happy. Just overall maybe unlucky Friendly staff, however, unfortunately horrible post-purchase experience with my Tom Davies prescription eyeglasses purchase ($661). Everything up to the actual purchase was done well. Unfortunately, after I purchased my glasses, I found out that 1 of the lens on it somehow had transition lens (so 1/2 lenses would turn dark with sunlight exposure). Living 40 min away, I asked for them to cover the shipping costs since it was their mistake, it's a time drain for me, gas costs, etc. and I cannot wear the glasses I purchased. On top of this, they have horrible hours (9am-5pm on weekdays only) which force me to take PTO to drop/pick up my glasses. They not only refused but it has been 3 months and they have not followed up on this. As of now, until this is resolved, I would not shop here again nor will I advise anyone else to. If they fix this and comp me somehow for this time, I will update my review. However, it should not take a review for them to fix this; overall a very negative experience.

This user rated the provider, but did not write a review

Dr. Rabbani’s office was great, he was very knowledgeable and took the time to answer my questions and provide great service. The office itself was very clean and stylish, they were adhering strictly to COVID-19 guidelines which I really appreciate, and the girls at the front desk were very helpful in finding a new pair of glasses. 5 out of 5, would highly recommend! Dr. Rabbani’s office was great, he was very knowledgeable and took the time to answer my questions and provide great service. The office itself was very clean and stylish, they were adhering strictly to COVID-19 guidelines which I really … More