Steven H Suess

Dr. Seuss needs to retire and pack it up. He should not be treating patients and especially not young patients. His bedside manner was completely unacceptable. He’s pompous and cold. He made comments to both me and my child that were not professional. He insulted the mask I was wearing. He insinuated that we’re “part of the problem” by sending our child to school. (After he tested negative for COVID) He refused to look into any other illness other than COVID and had our son re-tested. Our son had a simple sinus infection that needed antibiotics. But he only had COVID on his mind. His exam was rushed and incomplete. We were never discharged and waited 45 minutes after the appointment was incomplete only to ask a nurse in the hall and be told to go ahead leave. (With no discharge papers other than a covid packet they give all patients) My family is vaccinated, we mask, and we were treated like garbage. We left not feeling comfortable that the conditions my child was experiencing was prof

Dr. Seuss needs to retire and pack it up. He should not be treating patients and especially not young patients. His bedside manner was completely unacceptable. He’s pompous and cold. He made comments to both me and my child that were not professional. He insulted the mask I was wearing. He insinuated that we’re “part of the problem” by sending our child to school. (After he tested negative for COVID) He refused to look into any other illness other than COVID and had our son re-tested. Our son had a simple sinus infection that needed antibiotics. But he only had COVID on his mind. His exam was rushed and incomplete. We were never discharged and waited 45 minutes after the appointment was incomplete only to ask a nurse in the hall and be told to go ahead leave. (With no discharge papers other than a covid packet they give all patients) My family is vaccinated, we mask, and we were treated like garbage. We left not feeling comfortable that the conditions my child was experiencing was professionally and properly addressed. I will not return to UH Urgent Care Westlake as long as he is attending.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review