Dr. Valerie Jane Zarcone

They never called in my prescription and there is no way to reach a human by phone; you have to call and leave a message. When the nurse called me back she yelled at me and then hung up on me! I haven't been able to get a return call since. The visit itself felt like all they do is referrals to specialists - they don't do annual exam paps and charge a copay for the required followup call to get your annual exam results. I now can't get my results sent to a new doctor or my needed prescription! I'm flabbergasted by this terrible experience/treatment by medical professionals.

I am scheduled for a total shoulder replacement on June 8th, I received a 1 week pre-op call from my surgeon indicating I will need a medical clearance from my GP before surgery. My GP is currently on vacation with Dr. Zarcone as “on-call” physician for her sick patients. If not for their compassion for my situation AND their time to schedule me for a chest x-ray, an EKG, a Covid test, and an appointment to see Dr. VAL ZARCONE 2 days before my surgery I would have had to reschedule my surgery, with relatives flying in to assist me having to change their arrangements etc etc… DR.VAL AND HER AWESOME STAFF (Rose & Savia) “JUMPED THRU HOOPS” to ensure I would not have to rescheduled my surgery!!! THE BEST EVER!!! ***AND I AM NOT EVEN A PATIENT. OF HERS!!!*** EXTRAORDINARY! REMARKABLE!! UNCOMMON! Ever-So-Grateful!!! I am scheduled for a total shoulder replacement on June 8th, I received a 1 week pre-op call from my surgeon indicating I will need a medical clearance from my GP before surgery. My GP is currently on vacation with Dr. Zarcone as “on-call” … More

I am so incredibly impressed by both the kindness and professionalism shown to me during my visit at Dr. Zarrcone’s office. Dr. Zarrcone did a thorough assessment of my current physical status and called later ( evening call) to update me on her findings. I’m shocked by the negative reviews some people have registered… I’ve been to many doctors in my past. So I speak from experience. Both the office folks and Dr. Zarrcone are terrific. My advice? Ignore the naysayers… I am so incredibly impressed by both the kindness and professionalism shown to me during my visit at Dr. Zarrcone’s office. Dr. Zarrcone did a thorough assessment of my current physical status and called later ( evening call) to update me … More

Folks, be warned that this doctor has no bedside manner. She is not someone I would feel comfortable talking with about my medical issues or concerns; she seems like she could not care less, and does not even attempt to act like she does. But any pill you ask for, she is willing to give you, so if that's your goal, then this is the doctor for you!! Good luck... I for one, will be looking elsewhere for a primary physician that will (at least pretend to) be concerned about my health and well-being.

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I would definitely not recommend this doctor. I really wanted to like her, but that was simply impossible. She has a terrible bedside manner; she doesn't even try to pretend that she cares about you. She has a brash and uncaring demeanor and she's certainly not a doctor that you would feel comfortable talking with about a health concern. There HAS to be a better doctor out there for me. I refuse to believe that they are all as uncaring as she seems to be. Not sure why she even has any patients; maybe they just can't be bothered to look for someone else. Not me. I deserve more than this!!

Her staff is nice and always apologetic for Zarcone’s short temper, lateness, frantic behavior and nasty attitude. She feels that she is above everyone and you will wait continually for your appt. a minimum of two hour wait always.

When being discharged, Dr. Valerie Zarcone prescribed 4 medications for me and screwed up all 4. 2 of them are controlled substances. A friend picked them up for me, since I have a broken hip and my friend didn’t know what was prescribed and now I’m stuck with all of these rules. Dr. Zarcone refuses to take responsibility for her mistakes, to fix them and even to call me. Her office staff is rude, kept interrupting me and wanted me to call my PCP, so that he can fix her mistakes.

This user rated the provider, but did not write a review

Very good PCP. Kind, caring, sensitive and knowledgeable. Excellent bedside manner. Responds to all questions very promptly. I highly recommend her as a PCP.

Outstand professiona, highly educated MD. I can say with 100 percent transparency , this provider saved my quality of life, and allowed me to give back, priceless time with my daughter. This is due to an devastation chronic dx. Valerie is my MD, and I would trust my life and my daughters life under her medical excellence. I write this to thank MD Zarcone, and express my gratitude. I speak of my own volition, and will continue to respect and thank her as my provider. KK

Stellar skills, customer service and style from a caring professional with a dedicated and talented staff.

Dr. Zarcone was my mother's doctor for many years, right up until she died in December. While she may have been a good doctor in the past, her patient care, communication, and bedside manner were unacceptable during the past few years of my mom's life. I truly wish my mother would have agreed to switch to a doctor who listened to what was going on, rather than rushing in and out, or talking over her. She was unaware of health changes, and there was not communication with her other doctors.

Arrived late, no apology. Absolutely no interest in finding out why i had come to the doctor. Seemed to be in a bad mood and talked to me with her back to me. Spent seven minutes in total. Did not feel comfortable with her and would not see her again. She was rude and overbearing and not professional.

Dr Zarcone and her staff are great. Friendly, professional and passionate when serving their patients. My all around experience with Dr Zarcone and staff has been phenomenal. Matt has gone above and beyond my expectations. Thank you all for your great customer service.