Dr. Velvet Lavern Mcdonald

Office is run down and outdated. People are rude and you will wait at least an hour to see doctor after your appointment time.

i told my girl get a new doctor because doctor Velvet is way too aggressive

So they literally take FOREVER…that’s even with a scheduled appointment! Then after dealing with long wait times, you have to deal with rude staff members??? Tammy AND Dr. Velvet are both incredibly rude

I don’t know what their hiring process is for receptionist but Tammy was a complete NIGHTMARE! She is so RUDE and obnoxious. I kindly informed her that no one told her to work at a job she didn’t actually want. It’s as if she was mad that she actually had to work. Never again will I go back! Tammy needs more training and experience.

If you see 5 stars I can promise you they paid someone to do that. This doctor office is so rude and ghetto. They will talk nice nasty to you and hang up in your face. Tammy doesn’t even listen when you’re talking she’s so rude she just finds a way to shut u up. Also the doctor is so uptight and upset all the time not to mention they make us wait 1-2 hours to be seen. Then have the audacity to have an attitude. The doctor was giving me my depo and stuck me so hard in my arm she actually let the needle just hang in my skin an said stop pullin away so I can insert the medicine. This practice needs to be shut down. Soon as I find a new practice I’m having my records transferred and they will never see me again.

After suffering for over 6 yrs, Dr. McDonald discovered the issue and completed surgery that gave me a fair chance at normalcy. She and her staff were professional yet welcomed you like family. She made me feel comfortable to ask all the question I needed to feel safe during the process...

I had the pleasure of meeting Mrs. McDonald when I visited her office as a new patient last week. The office was nice and clean. The staff was very inviting, friendly, and seemed to care about their patients. I was hesitant in going to a new doctor after going to Life Cycle for about 15 years but Mrs. McDonald made me feel at easy. She was very nice, patient, kind, and her demeanor and personality eased my mind. She helped me out so much and she did not have to go the extra mile. I appreciate you so much Mrs. McDonald and look forward to future visits to your office. Thank you so much

After reading all the reviews, I still moved forward with having this team as my OBFYN. First I want to say I am more disappointed in the delivery of care. We all have a passion or a drive of purpose. Clearly no one in this clinic is passionate about women's health. Never received follow up calls from previous appointments pending results, all my results were "negative ". I was even told I tested negative for things I know in facts I've been diagnosed with years ago. I'm not sure they are truly practicing medicine as they should. I'm not sure they are treating patients at allllll. The board of nursing and surveyors need to shut this place down . Mis diagnosis and prolonged illness,untreated infections can lead to malpractice of medicine. Causing cancer death and other health issues. Doctors if you lost your passion and drive Retire!!!!! Let a new fresh set of eyes hands and hearts heal and care for the woman who simply want to be seen about. The white people do enough damage. Create a loving caring atmosphere for your patients. When we come there we want care we want treatment we want to leave feeling confident in your medical expertise don't lie and give results without pulling the chart. I suggest you guys to see a MD or another doctor..... Trust me. After reading all the reviews, I still moved forward with having this team as my OBFYN. First I want to say I am more disappointed in the delivery of care. We all have a passion or a drive of purpose. Clearly no one in this clinic is … More

Very unprofessional. She falsely diagnosed me and is very rude….

She's a good doctor ????.

Very horrible experience no bedside manner , Argumentative and unprofessional . Says she doesn’t have time for questions.

I’m giving this doctors office a one star and the only reason they get a 1 is for the staff .. but dr. McDonald need to be fired and closed down .. I went there hoping to find a OBGYN but this lady is rude , she has a nasty attitude, over talks people .. very very bad first impression.. I was shocked and very disappointed at the way I was treated.. i had second thoughts on going to her after I had already read the other bad reviews but I decided to go anyway .. bad idea .. don’t wasn’t your time ladies going here this experience was horrible and she is a real ***** .. stop while your ahead but her front desk lady was sweet as can be , I could never talk to my employees how she does .. she must be paying them alot of money cause this lady is disrespectful I’m giving this doctors office a one star and the only reason they get a 1 is for the staff .. but dr. McDonald need to be fired and closed down .. I went there hoping to find a OBGYN but this lady is rude , she has a nasty attitude, over … More

Dr. Velvet McDonald and her team are phenomenal. I thank God for her and her team as they are very knowledgeable, professional and loving. Dr. McDonald and her team genuinely care about you and your not a number at this office. This was my husband's and I first pregnancy and she took the time to answer all our questions and concerns. Her level of expertise and patience are impressive as she has been doing this for years and truly is passionate about what she does. She put my heart and mind at ease with being a first time mom. During L&D she was always checking in with us to see how we were doing. Even after the birth of our son the follow-up was impressive as she truly cares about your well-being. She truly cares about you and your family and that is a rare find in today's society. I would not go anywhere else for an OB-GYN but only the best --- Dr. McDonald! - P. MBA Dr. Velvet McDonald and her team are phenomenal. I thank God for her and her team as they are very knowledgeable, professional and loving. Dr. McDonald and her team genuinely care about you and your not a number at this office. This was my … More

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This place is very unprofessional.The doctor is rude.Their equipment is very out of date.They have very poor manners an people skills.Dr. Velvet McDonald is the worst.Shes is has a very bad attitude and she isn't informant at all. l would give 0 stars if i could.I do not recommend at all!!!

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I have been seeing Dr. Velvet since before I gave birth to my son in 2014. Which she wasn't present for, I'm sure, due to the fact that she over books herself. You can not do it ALL. My child was delivered by a woman I've never seen in my life and you'd think I wouldve stopped there. This year I went in for an issue. Irregardless to how small or big it is you treat ALL your patients with CARE. Instead she laughed, questioned my knowledge of my own body and the insinuated I was only in there for a quick fix for valentines day. I am a grown woman. How dare she. Secondly, I was there for 3 hours just to be laughed at, belittled and told to buy something over the counter. TODAY, my wife had an appt at 2:30pm. We are just not leaving the office at 5:45pm. Doesnt the office close at 5?? A 3 hour and 15 minute wait for a routine check up? Let's not forget the receptionist basically let us know to be on time or LATER bc the doctor over booked herself, YET AGAIN and is in the hospital. I was just distributed meds a week ago, and they might be having a reverse effect due to me nor being taken seriously the first time and now being on meds when the situation was probably getting better before she even called me back. Shes rough. The entire appointment is tiring and uncomfortable. Please HIRE ANOTHER GYNO. YOU. NEED. HELP. And possibly someone in there with a bit more care. I mean, you are supposed to ease our anxiety instead of worsen it. Right? Freaking ridiculous!!!! I have been seeing Dr. Velvet since before I gave birth to my son in 2014. Which she wasn't present for, I'm sure, due to the fact that she over books herself. You can not do it ALL. My child was delivered by a woman I've never seen in my … More

I came to this doctor late in pregnancy...at 30 weeks. The first visit was warm and welcoming, but thats where it stops. You will wait forever on your appointment to start. The doctor will never offer any real information besides telling you to take prenatals cause you might bleed out from hemorrhaging. Yes..she actually told me I might need a blood transfusion. Thats the only advice I was given so imagine my relief when I went into labor early and she was on vacation. It worked out that another doctor delivered my baby and im glad since she scared me about bleeding out. Anyways...it took forever to get my fmla paperwork and now its taking 3 weeks to get back a doctor's note so I can breast pump at work. I do not recommend this office and if you are on medicaid definitely just go somewhere else because I think thats why they don't have to actually care. If you have private insurance..please dont waste your money or time. I came to this doctor late in pregnancy...at 30 weeks. The first visit was warm and welcoming, but thats where it stops. You will wait forever on your appointment to start. The doctor will never offer any real information besides telling … More

Where do I start. From the beginning my daughter had had issues with the place. Not the employees but the Dr herself. A new mother has lots of questions never should a mother feel like asking her Dr questions is a problem. The entire 9 month proceess has been hell. I'm jumping around because the problems are to great. The labor, don't get me started. How do you walk out Durning the delivery. Thank God my wife was in the room to prolong the process till she got back. For lack of better words if I could report this practice or not even the practice but the Dr for her level of unprofessional and negligence of service. Ending thought, if you want to go to a Dr and have no idea about your pregnancy, (how many months you are, your baby weight, your last emergency visit, this is for you. But if you care about your new born go somewhere else! Concerned Grandfather Where do I start. From the beginning my daughter had had issues with the place. Not the employees but the Dr herself. A new mother has lots of questions never should a mother feel like asking her Dr questions is a problem. The entire 9 … More

I had to pray on this before I posted. You never want to make a person that looks like you look bad but my story MUST be told! On 5/5/21 I went in for a hysterectomy on 5/7/21 I was scheduled to be released but I started feeling ill. I was vomiting and just feeling bad. The night nurse was concerned and decided to call Dr McDonald. She couldn't reach her and let me stay an additional day. On 5/8/21 Dr. McDonald came to my room asking why I was still there because she already released me and I had to leave. Not checking to see why I was vomiting. On 5/10/21 they discovered I had developed as abscess and I was readmitted. The whole time I was there I was still vomiting real bad. They ran test and said everything was clean and didn't know why I was vomiting. On 5/14/21 she released me AGAIN. On 5/15/21 I went to pick up my prescription and read the medicine sheet. The first thing I noticed was DO NOT PRESCRIBE TO PATIENTS THAT HAD OSTEOARTHRITIS OR RHEUMATOID ARTHRITIS. I have OSTEOARTHRITIS. I called her to tell her what I discovered. She simply replied "well with any medicine it's possible to have side effects". This made me livid and I spazzed on her! Later that day I went to Piedmont Fayetteville and discovered I was having a severe allergic reaction to the antibiotics she had been giving me in the hospital and at home. They immediately readmitted me because by now my joints were severely inflamed. I spent ANOTHER 4 days in the hospital dealing with this mess! I almost LOST my life all because she didn't read my medical file before prescribing me medication. Thank GOD I read the medicine sheet and went to another hospital or I would be dead! I supported her because she was a seasoned black female doctor. It be your own kind that mistreat you. I formed the abscess because she didn't completely close my vaginal wall. Negligence at its finest! BLACK WOMEN FIND ANOTHER OBGYN! READ ANY AND EVERYTHING THAT GIVING TO YOU. SAVE YOUR OWN LIFE AND STOP DEPENDING ON THE THINGS THESE DOCTORS TELL YOU! If I could rate a -0 I would but this 1 star is gonna have to do! So disappointed in her ???? I had to pray on this before I posted. You never want to make a person that looks like you look bad but my story MUST be told! On 5/5/21 I went in for a hysterectomy on 5/7/21 I was scheduled to be released but I started feeling ill. I was … More

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Love her! She delivered both of my kids.2010 & 2012!! & I’m going back to her now. I don’t trust no other MD lol

Dr McDonald is the best Gyn ever !! You have to go to see for your self !! She knows her Stuff to the fullest !!! I will always recommend her to everyone I know !! She is an amazing person!! Her staff is awesome!!

I delivered my baby with Dr. Mcdonald 11/14, she was always very informing, provided nothing but facts and let me know my best options! She rocks! Her entire staff is extremely helpful, friendly and supportive. Throughout all of my prenatal visits they made me feel just as part of the family! I was very anxious throughout my pregnancy bc it was my first child but Dr. Mcdonald always tried her best to reassure me of the necessary steps to be sure to deliver a healthy baby! & that she did. ❤️ I delivered my baby with Dr. Mcdonald 11/14, she was always very informing, provided nothing but facts and let me know my best options! She rocks! Her entire staff is extremely helpful, friendly and supportive. Throughout all of my prenatal … More

Horrible don’t ever go to this places you wait hours...so unprofessional

My first and only pregnancy was horrible due to her. I saw her between 2015-2016 and the experience was very horrific. I was a first time mom and I learned more about the changes in my body through apps and the internet rather than her. She diagnosed me with 3 incurable diseases that magically disappeared when I went to another facility. I do not recommend this office or her practices at all. She also teaches students so you could walk in and another person is there to perform your exam. 10 thumbs down. My first and only pregnancy was horrible due to her. I saw her between 2015-2016 and the experience was very horrific. I was a first time mom and I learned more about the changes in my body through apps and the internet rather than her. She … More

Awesome

This office is pathetic the front desk staff and whomever the assistants are, are incompetent. Fredricka is rude and disgusting and I have no clue as to how she is still employed there. Dr. McDonald may want to reevaluate her staff in order to save her name that I'm sure she worked hard to establish.

The staffs are welcoming and pleasant, but my experience there is sad for me. I googled this OB online and visited the place. I got there early and met some people outside, and asked about if the office is good or not and they told me it is a good place to come to and so i felt relaxed. My first visit was very OK because i was welcomed by the staff and they called me by my name before i left. I had to return for another visit because they called me ans asked that i come back for my result and another test. Anyways, the reason why i went there was that i was feeling sick and a pregnancy symptoms but did not buy the OTC test to check myself. My first visit, i requested for a pregnancy test to be done and was told i wasn't pregnant. My second visit, i told them i wasn't OK still and feeling like i was pregnant since i already had 2 kids and know how i always feel. The doctor diagnosed me with a new problem instead of the pregnancy problem that i went for and said that a minor surgery will be performed on me and i almost went for it, but thanks to my creator, my maker and my insurance that didn't cover the procedure. As i was leaving the building, i asked the staff about my pregnancy test result and the lady went to ask the doctor about it. She came back and told me that "the doctor said you are not pregnant and never will because of what she diagnosed you with." I cried and almost lost my mind. I later went to the emergency room at Grady memorial hospital because i still wasn't feeling good and i still did not do the in-home pregnancy test because i also now believe that the doctor was right. Grady told me that before i can receive any treatment, i must take a pregnancy test. Told the nurse while laughing that i wasn't pregnant, but they insisted. The nurse came back and told me I was 4 months gone. Now my baby is almost a year and in good health, thanks to God, but i will never forget what the doctor did to me. She is not a good practitioner everyone. This is a true story please. PLEASE RUN!!!!!!!! The staffs are welcoming and pleasant, but my experience there is sad for me. I googled this OB online and visited the place. I got there early and met some people outside, and asked about if the office is good or not and they told me it is … More

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I visited Dr. McDonald's office at a very difficult time for me. Dr. McDonald and her staff welcomed me and provided excellent service. Her staff was very friendly. Dr. McDonald is not only an excellent doctor, but an extraordinary human being who really cares about her patients.

Don’t let the bad reviews steer you away. In general it’s very rare that people report the good expirence that they have with places. They only feel compelled to leave a review if they had a bad expirence, which are bound to happen every now and then becuase companies are run by humans that sometimes make mistakes, and not robots. Just think about it, how many times have you visited Burger King, gotten your order made correctly, in a quick and timely manner, and went on google or yelp and left a positive review? I visited here as a new patient looking to have an iud placed in. I just turned 18 and am learning how to do things on my own and the staff was very patient and helpful with scheduling and paperwork and just advice in general. When I went there to have my consultation and appointment I was nervous because it was my first appt with a gynecologist and the nurses were all nice and understanding. The day of my insertion I was extremely nervous and the tall dark skinned nurse (I don’t know her name) was very helpful and helped me calm down by telling me her expirence with an iud and joking with me. Dr.McDonald was also very professional and guided me though the whole process and explained she was doing which also helped. If I wasn’t away at school I’d definitely go back. I 300% reccomend this place to everyone. (btw I’m pasting this on both of the options for this place) Don’t let the bad reviews steer you away. In general it’s very rare that people report the good expirence that they have with places. They only feel compelled to leave a review if they had a bad expirence, which are bound to happen every … More

This office is horrible ! I try to use my "People" by this office and the doctor as Ghetto!!!!!????????????

Never again... I hate everything about my experience at Atlanta medical center... where she delivers at.. worst service ever.

She is a con artist. Will lie about your test results just to get money out of you! I don't recommend Dr. McDonald!

The server is horrible. I recommend you not going not to mention the “office” is a traitor house. The front staff is unapologetic and doesn’t care about others time or lives.

This office is HORRIBLE!!!!!!! They are unprofessional and incompetent. They show no empathy. The customer service is AWFUL!!!! Please don’t support this business. They cannot treat people rudely and continue to be in business. Save yourself a trip, time and money! Find another gynecologist. If I could rate a negative star I would! This office is HORRIBLE!!!!!!! They are unprofessional and incompetent. They show no empathy. The customer service is AWFUL!!!! Please don’t support this business. They cannot treat people rudely and continue to be in business. Save … More

I gave them chance after chance but they disappoint every time! RUDE, UNPROFESSIONAL AND UNORGANIZED STAFF. Called and confirmed/ reminded me of my appointment an hour before it was time for me to show. There is no doctor/patient relationship. You're just another patient to this staff. Do not let this place manage your health. There are better places not to far from here. I gave them chance after chance but they disappoint every time! RUDE, UNPROFESSIONAL AND UNORGANIZED STAFF. Called and confirmed/ reminded me of my appointment an hour before it was time for me to show. There is no doctor/patient … More

Absolutely amazing Doctor. The staff is always respectful and welcoming.

I started going here 3yrs ago an the staff has been great an I didn't have to wait long to be seen

I love Dr.Mcdonald.....i have been going to get her for 15 yrs.. she delivered all 3 of my kids and tied my tubes...she is the best and I highly recommend her...never had any problems with her or her staff...????????

Dr. Velvet McDonald saved my life. Observant during surgery to find root of bleeding problem that other doctors missed. I highly recommend her!

LOVE Dr.McDonald, the entire staff knows me by name and both my kids! She has delivered both of my 7 lb babies, with no tearing, and they are beautiful babies as she promised!! Wouldn't pass up such a wonderful Doctor!

HORRIBLE customer service!!!!!!!!! No I DO NOT recommend anyone going here. They do not respect your time nor do they show empathy for patients. The ladies at the front desk must be related to the doctor otherwise I can't see how she would have them in front representing her. Their attitudes are NASTY and they are incompetent. If I could give a zero star I would.

I do appreciate her taking me in midway thru my pregnancy. I don’t feel that her practice & her knowledge of patient needs is above average. Where I came from, q’s were asked, tests were clear & follow-up’s were stellar. She blatantly discloses private info in front of he students, asking questions is cumbersome & usually comes w/uncessary garb. If you’re unsure about something pregnancy related, she’s usually giving you opposition-she’s traditional & set in her ways like an h20 birth I wanted.

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Staff is not friendly

Receptionist is by far the rudest I've encountered in a LLLLOOOONNGGG time. You may get your tests done but good luck getting the results and if you use BCBS this doctor will pass on charges to you due to their not following the directions of your insurance. Save yourself the headache and look for another doctor.

Dr McDonald is awesome. The staff is amazing. It feel like home when I come to my appointments. Love Dr. McDonald! Very old school

1 1/2 - 2 hour wait after appt time sometimes. Does not return phonecalls. Overall staff can be very unprofessional. Cannot recall services last provided from previous appts. Mcdonald does not listen to complaints or concerns very well her way or no way. Definetely do not recommend for pregnant patients. I left at 25 weeks pregnant will never go back there.

She is very diligent in serving and caring for her patients.

The staff is horrible. I been going to her for 10 years and her new staff is rude and disrespectful. I wouldn't recommend anyone to go to this office EVER!!!!

The staff are unprofessional and rude. I left in the middle of a 12 week check up because the tech that took my blood sample stay on the phone will sticking a needle in my arm. I was so upset I wanted to cry. I will never recommend somebody to go to this so called organization.

This doctor appears to be primarily a medicaid doctor. There's nothing wrong with if she did not insult the intelligence of her patients, by trying to milk those who have standard insurance. On the 14th of April, I took my daughter there again, against my better judgment as she would not give my daughter a different prescription since she wanted to change the type of medication. Since my daughter was just there two months earlier, I thought this was strange....however, after paying a $35 copay, after treatment, they were supposed to call her the next week. They didn't so my daughter called them and was told to call back the next day. My daughter forgot to call back and they were closed when I went by so following Tuesday I went back and was told the prescription was called back in on the 6th. Not thinking at the time this was impossible since our appointment was after the 6th and the 6th was weeks later. After contacting the pharmacy this past weekend, I was told they never received a prescription from the doctor. I contacted the doctor and was told I could pick it up. In transit, I received a call stating that the my daughter needed to come back in and to pay another $35! Ridiculous! It hasn't been one month! I actually spoke to the doctor who placed blame with everyone except for the staff! Needless to say, I have disputed the charges and will be reporting this "doctor " and her fraudulent practice to the medical board! This doctor appears to be primarily a medicaid doctor. There's nothing wrong with if she did not insult the intelligence of her patients, by trying to milk those who have standard insurance. On the 14th of April, I took my daughter there … More

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She's outstanding, did my surgery procedure and little to no complications at all. Job well done and get straight to the root of the problem.

I have been a patient of Dr. McDonald since 1998. She has delivered all three of my children. I have had no problems ever. She is an awesome doctor. I recommend any woman I know to her. She is very thorough. I will forever be a patient at Greater Atlanta Ob Gyn.

The staff is incompetent. They told my daughter she needed a referral and refused to see her. They claim that when they contacted my insurance provider they were told a referral was required. I've been seen there before without a problem. I contacted my insurance company and was told a referral was not needed. I called the office back and was told to get a letter from the insurance company stating that a referral was not needed. I told them to call, they refused.

Dr. McDonald completed a life threating surgery on me and I'm forever grateful. The Doctor was professional and informative. The wait time is explained by the notices on the wall, in the waiting room, as well as the exam room. Dr. McDonald explained all of my options and answered all of my questions prior to surgery and in my follow up appointment.

I personally had a great experience with her. I had surgery and she was very warm and friendly. My only draw back is when I needed the short term disability forms filled out so I could get paid from my job, she charged me $25. I brought them to the hospital and she would not fill them out until I brought them by her office where I could pay the $25. This turned me off so badly I actually transferred out. I personally had a great experience with her. I had surgery and she was very warm and friendly. My only draw back is when I needed the short term disability forms filled out so I could get paid from my job, she charged me $25. I brought … More