William Russell Giles JR.

I got in and out quickly at dr. Giles office and was a workin.

Dr Giles and Dawn are a CLASS ACT. His diagnosis are accurate. He makes good use of time and explains fully. Dawn does not hesitate to call and relay all important info. I really do not see how they can improve on anything.

My husband saw Dr Giles as a new patient and we were very impressed with his knowledge and caring.

My experiences with Dr. Giles has been nothing short of remarkable. I've never had a doctor treat me with such respect. He is just as concerned about my health as I am. His explanations are clear and concise, and easily understood. In my last visit, he recommended the types of medical deirectives I should have in place soon so that my wishes will be met. In my mind, Dr. Giles is the best and most caring doctor I've ever had.

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He takes the time to explain everything. He's not a get in and get out Dr.

Dr Giles stayed late to look at my side when I was having severe pains. He made time for me and was very understanding.

He listens. Explains well will repeat what he has already explained n previous visits. His voice is loud and clear my 86 yr mom can hear him and understand him. Staff if friendly professional attentive.

Waiting time to see the doctor was less than 20 minutes. Dr. Giles listened to very thing that I was concerned about. It is refreshing to have a doctor that listen to you and not trying to rush you out. I had another doctor who treated me the same but he no longer works for UT Health I miss him.

My visit with Dr. Giles was not my first visit but to establish him as my Primary care physician. I actually enjoyed my visit. Dr Giles has an easy bed side manner and very easy to talk with. I got a few prescriptions and had a list of questions answered plus a few new questions which were also answered. I will be having lab work done in the next few days and I am pleased to say Dr. Giles is now my Primary care physician. I have made my next 2 appointments and feel very comfortable with Dr. Giles. My visit with Dr. Giles was not my first visit but to establish him as my Primary care physician. I actually enjoyed my visit. Dr Giles has an easy bed side manner and very easy … More

Dr Giles always explains in lay terms anything about medicine. He is not an alarmist, but will tell you if you need a specialist.

It went very well. He was there in just a few minutes to check me over and had me on my way.

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Excellent physician who takes his time and listens

Dr. Giles saw me when my PCP was unavailable. He was patient, empathic and very through.

I enjoy going to Dr Giles. He takes his time and answers any and all questions. He works with you to develop your treatment plan.

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This user rated the provider, but did not write a review

I came to Dr. Giles after a particularly frustrating experience with a healthcare provider. I have been so pleased with Dr. Giles. Not only is he personable but I feel that he is genuinely interested in my health care and what I think it as well. This is what anyone would value in a doctor. Thankyou Dr. Giles!

had sinus infection. Dr Giles offered multiple options of treatment. I think we have it licked.

Quick check in easy Very polite & patience to spare

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Great staff, great doctor. Dr. Giles and staff take the time to listen to your concerns and address them accordingly.

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Listens and has been very polite each time I go there.

DR. Giles is excellent, always listens and gives great feed back.

Great doc. Friendly staff.

Always great service and very orderly in amount of time spent with me or my husband. He listen so then we conclude on effective treatment and follow up if necessary. We make an agreement on what is the best course or treatment or medications are necessary. Dr.William Giles is a compassionate man, yet keeps his medical perspective. Always great service and very orderly in amount of time spent with me or my husband. He listen so then we conclude on effective treatment and follow up if necessary. … More

Professional and knowledgeable. Committed to your health.

my husband likes him Dr Giles is very nice,he listens to your concerns and ask question's .When i first took my husband to him he saw my husband has had several heart attacks he ordered all kind of test,he does blood work every 6 months to keep a check on him.Dr Giles has good bed side manners i recommend him

Tried to make an appointment for my husband and was told that he only took new patients on Wednesdays at 10:00 and had nothing open for a month so I scheduled with his PA Fillip. We got to the appointment and was told we had to reschedule because he has pt for his knee. They told me they tried to call me that morning and I never received one call. I asked about him seeing Dr Giles and I was told that he couldn’t see him until July 23rd so I asked them about only on Wednesday’s and they said no we could see him any days but Friday’s. Ok so we rescheduled the appointment with Fillip. We go back for the appointment and he did not do any testing on my husband except for an EKG told him he needed to see a Pulmonlogist and changed one of his inhalers. Excuse I thought he was a PA for a Pulmonlogist and he also asked my husband twice what made him think he has COPD and we told him and showed him his X-ray results. The man was 30 minutes late seeing us and then he couldn’t wait for us to get out. The staff was very rude as well. We will NEVER go back and I wouldn’t take my dog to this facility Tried to make an appointment for my husband and was told that he only took new patients on Wednesdays at 10:00 and had nothing open for a month so I scheduled with his PA Fillip. We got to the appointment and was told we had to reschedule … More

I've been seeing Dr. Giles since coming to Gun Barrel almost 3 years ago. I used to be in medical sales and have met an awful lot of Doctors. Dr. Giles is one of the Best I've dealt with as a patient or a salesman. A True Professional and a Gentleman.

Takes time to listen & answers questions. He has even spent the time looking up information on his laptop while in the exam room so he could give me knowledgeable answers.

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After waiting over a month, my husband went to "Dr." Giles. We are new to the area and didn't know any better. He treated my husband like trash. I now have a very sick husband, with multiple health issues, and still no doctor, because Giles walked out on him.

The most unprofessional doctor that I've ever met! I just moved to this area and had my first appointment with Dr. Giles. We were discussing the medications that I've been taking for the last 10 years and he said that he wouldn't prescribe the diazapam that I take for pain as a result of two spine surgeries. I tried to explain that I onlytake it as needed usually 1 or 2 times a week. He just said I'm through and walked out of the room. I'v never seen a so called professional act so childish and rude. He shouldn't be practicing medicine! The most unprofessional doctor that I've ever met! I just moved to this area and had my first appointment with Dr. Giles. We were discussing the medications that I've been taking for the last 10 years and he said that he wouldn't prescribe … More

Only went once to get a refill on my thyroid medicine. My ins. Company made him my PCP. He wanted to do a complete blood test on me... never heard a word back. But got a bill... I’ve called several times... even tried to call for an appt. and no answer... ugh

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Professional, caring, with a great staff. Thank everyone!

my husband sees Dr Giles,hes always friendly and listens.

Dr Giles cared for my mother in law for several years. On her last visit before she entered hospice he spent over an hour and a half with her and the family examining her, answering questions, and shedding a few tears as he gave her a good bye hug. I practiced medicine for over forty years and have rarely witnessed a better example of the physician's highest calling - to balance science with caring and to comfort always. Dr Giles has my utmost praise and highest respect for the care he provided.

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I wouldn't go to this "Dr" if he was the last one on earth. He killed my Mother in Law, nearly killed my husband and just misdiagnosed my Aunt with pneumonia...she has lung cancer. He is a travesty to the medical profession and should NOT be anywhere near patients. Please do not go to him.

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He won't take time to let you ask questions and when he dose you better ask it the right way or he treats you like your stuped he don't read the test he has you take. I had high blood presur and a year later he told me last time you were in we talked about us keeping a eye on it but he never did. I had blood work done I asked for a copy had some bad numbers I had to call him and ask what I needed to do I gave up and found a new Dr.

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