Dr. Brian Denney Futrell

I use to use Futrell regularly, but didn't see him for a while due to an extended rehab stay. In the past he had been a good doctor and his staff was friendly, but when I got out of rehab it all changed. He had a different staff and his professional demeanor had changed. He use to be friendly, but now he was brusque and made me feel I was wasting his time. His new staff were even more unfriendly and unhelpful. After Futrell did surgery on my foot his staff cancelled my follow-up appointment and said they could not re-schedule for SIX MONTHS! I called and left a message for his nurse to see if she could help me see him sooner, but she never returned my calls. Because of the length of time in seeing him for the follow-up to my surgery my foot became badly infected and I had to go to another doctor to get it treated. When I called his office his staff was always rude and unfriendly and they regularly mixed up my appointments and insurance.

Wakemed Wound Care Center in Raleigh is HORRIBLE! Dr. Panaci told them weeks ago what treatment he wanted for me and they ignored him. This has sat back my healing process at least two weeks. Christina Y the physical therapist there treats me horribly. She karate chops on my injured leg, then lie on me, then walk out on me. One time she walked out on me for about 20 minutes. Just left me sitting there. Her ego does not substitute for being a real doctor. I pray to God that Dr. Panaci open his own wound care center soon! Wakemed Wound Care Center in Raleigh is HORRIBLE! Dr. Panaci told them weeks ago what treatment he wanted for me and they ignored him. This has sat back my healing process at least two weeks. Christina Y the physical therapist there treats … More

I had a horrifying experience with Dr. Futrell. As soon as he comes in you can tell he's your cliché surgeon type personality.. talks over the top of you constantly, doesn't actually listen to what you say, etc.. The extra fun part came when he, without any warning, grabbed a tool and wrenched my toenail around until he tore a third of it off to send to the lab. This was excruciating.. to the point I was screaming so loud that I'm sure everyone in the place heard. Clearly, "First, do no harm." and INFORMED CONSENT are not in this man's vocabulary or practice. The rest of the visit was a blur as I was in shock and went on autopilot after this occurred. Needless to say, after processing the trauma of this visit I am now under someone else's care and highly recommend you stay away. I do want to give a shout out to the PA that was working there when I visited. He was very kind and warm in the early part of my visit while taking x-rays and stood out as a quality care provider.

This user rated the provider, but did not write a review

Posting for Steve Johnson: "I highly recommend Dr. Futrell. It is because of his expertise and commitment that I am now able to walk on both feet. Because of my medical condition, I went through a fairly lengthy process, but he and his dedicated staff made it go well. He creates a friendly, positive atmosphere in his office where the patient can feel confident and welcome. I truly appreciate the care I received." Posting for Steve Johnson: "I highly recommend Dr. Futrell. It is because of his expertise and commitment that I am now able to walk on both feet. Because of my medical condition, I went through a fairly lengthy process, but he and his … More

Excellent surgeon and best bedside manner. He is very straight forward, caring and professional.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Dr. Futrell helped me find the root of my foot problem in less time than others had. While surgery was the course of action I ultimately chose, he had been recommended to me in case that was the outcome because of his superior operating skills. Surgery was more intensive than we had anticipated which meant recovery time was longer than I liked because I’m active. But I do not regret the decision to have it done, or choosing Dr. Futrell to do it. From a person who once said I will never have foot surgery, now eight months later I would do it all again. My daughter had to tag along with me to appointments and he treated her with kindness too. Dr. Futrell is personable, knowledgeable and skilled and I highly recommend. Dr. Futrell helped me find the root of my foot problem in less time than others had. While surgery was the course of action I ultimately chose, he had been recommended to me in case that was the outcome because of his superior operating … More

He did not prescribed an extra depth shoe to go with the orthotic insert. That was huge mistake, and he should have realized that I needed an extra depth shoe.

Dr. Futrell helped us save my mother's foot. She received care from two other podiatrists who both recommended amputation of her foot (and potentially lower calf) due to a great toe amputation that just wouldn't close up. We were terrified, and given other health issues, feared that my mom wouldn't recover if we took that drastic step. Dr. Futrell listened to our concerns and worked with us. He visited us at home (when he was with Drs Making House Calls) and, after we moved to VA, continued to provide telephone support and advice. We respected and trusted him so much that when we were looking for follow-up care, we drove 6 hours for an appointment with him! He is patient, direct, and kind and knows his craft and profession. We were a team that saved my mom's foot, but he gave us the expertise and support we needed when everyone else said there was nothing left but more amputation. I cannot recommend him highly enough.

I cannot speak too highly of Dr. Futrell. He saved my wife's ankle. It was a horrible break, but after several complications and successful surgeries she is walking again. Dr. Futrell is a great communicator and really cares about his patients. My wife and I both feel so lucky that he is her doctor.