Jessica L Parsons

I work as a professional patient advocate and Aging Life Care Manager. I don’t give good / glowing reviews often, but wanted to comment on how great Dr Parsons is. I have taken 2 clients to Dr Parsons in the past year and have been extremely pleased with her and her practice. I take clients to other Dermatologists and Dr Parsons is extremely kind, professional and more thorough than others I have taken clients to. Very pleased to give this recommendation based on my experience with clients.

I was fooled by the good reviews. Scheduled an appointment, was charged $60 that were supposed to go towards the payment for the visit. Had an emergency, couldn't make it to the appointment on time, called and asked to reschedule. Was told that they don't care why a patient can't make it and that it's not refundable. I asked to consider waiving the fee as indeed I can't control emergencies. Got a call back from the receptionist ( who has been referred to in other reviews as "rude", correctly) who said "yeah, so we don't do refunds. ok? Thanks, bye". I was actually going to schedule another appointment but she just "thanks, bye" me. Well, BYE right back at ya. This city is full of doctors. I encourage everyone to look elsewhere. Unfortunately I can't report anything about Dr. Parson's professional side, as thanks to her office policies I didn't have a chance to see her. I was fooled by the good reviews. Scheduled an appointment, was charged $60 that were supposed to go towards the payment for the visit. Had an emergency, couldn't make it to the appointment on time, called and asked to reschedule. Was told … More

I had a very upsetting experience with Dr. Parsons and will no longer be supporting her practice. To begin with, her assistant gave me the wrong email address to email the pictures of my face to. You’re supposed to email pictures the day before your telemedicine appointment. Anyway when the appointment started almost 10 minutes late (I was on time, but the assistant or doctor was running late), the assistant rushed me through things. She interrupted me constantly, would talk over me and then stopped just a few minutes in because she realized she had not received the pictures I had sent the day before. She had gotten through about half of the questions when she got sidetracked by noticing the pictures were missing, and then she never finished covering the things the doctor and I needed to discuss. I emailed the assistant the pictures but it didn’t go through right away due to some technical issues. That delay would not have been a problem had I been able to email them to the correct email address the day before, rather than trying to do it on the fly. I resent them immediately but the assistant didn't get back to me till 10 minutes later to let me know they had not gone through. When she told me, I fixed the problem right away and sent them successfully. The issue was that by that time 30 minutes had already gone by. Dr. Parsons was very frustrated with me and rushed through the whole appointment, making a decision to take me off accutane without really wanting to discuss the repercussions, or what was going on with my recent allergic reaction, or if it was definitely related to accutane. She kept saying her patient was waiting in the other room already and that she didn’t have time for this. When I suggested making another appointment, she essentially told me we’re having an appointment right now so let’s just get on with it. I felt rushed and unwelcomed. The assistant didn’t forward my pictures to Dr. Parsons and Dr. Parsons said, whatever, let’s just look at the pictures from last month. When she did receive my newer pictures (after I made it clear I really thought she should look), she saw the new pictures and said they were useless which was confusing because they were taken in clear lighting on an iPhone X in the upright position. Maybe she was looking at some older pictures and getting confused? I felt like I was being scolded. I’ve never experienced this kind of treatment in a doctor's office She quickly made the decision to take me off accutane and vaguely mentioned putting me on a topical acne medication but couldn’t be bothered to tell me clearly what kind, or why she was putting me on it. I had some specific concerns I needed to discuss with her, but I was not allowed to. I’m very upset and will not be seeing Dr. Parsons again. I am sorry about it because I had liked Dr. Parsons and will now have to go about establishing a relationship with a new doctor. Plus this felt like a waste of $150. To think all of this could have been avoided if her assistant had given me the correct email in the first place. I had a very upsetting experience with Dr. Parsons and will no longer be supporting her practice. To begin with, her assistant gave me the wrong email address to email the pictures of my face to. You’re supposed to email pictures the day … More

Five Stars!!! I highly recommend Dr.Parsons. I was immediately welcomed by the friendly receptionist, and lead to the exam room by the nurse who immediatlely made me feel very comfortable. My entire family has now become patients. Five Stars!!! I highly recommend Dr.Parsons. I was immediately welcomed by the friendly receptionist, and lead to the exam room by … More

My visit with Dr. Parsons could not have been better. Easy in and out, short wait, polite staff, and the doctor was wonderful. Dr. Parsons has treated everyone in my family. Rashes, adolescent acne, grown up skin cancers and everything in between have all been resolved. She is kind and compassionate but thorough and knowledgeable, too. So, when I developed a growing, itchy, weeping big red bump on my shoulder, I knew I’d be in good hands as she’d figure it out and I’d soon feel better - and I do! My visit with Dr. Parsons could not have been better. Easy in and out, short wait, polite staff, and the doctor was wonderful. Dr. Parsons has treated everyone in my family. Rashes, adolescent acne, grown up skin cancers and everything … More

Love her! I was in and out and she was patient and answered all my questions. Go!

My family and I have been going there for years. We can make appts with any doctor available and have had the best of results.

Dr. Parsons is an amazing Dermatologist. She truly cares about each and every one of her patients and goes out of her way at times to ensure they're taken care of. I think it's important for people to know that she's in a new office now and has a brand new staff and previous reviews are not an accurate representation of this amazing woman. If you need a derm, go see her! She's incredibly intelligent and will take her time to answer all of your questions. As far as cosmetic procedures, like botox and filler, she's an artist! Dr. Parsons is an amazing Dermatologist. She truly cares about each and every one of her patients and goes out of her way at times to ensure they're taken care of. I think it's important for people to know that she's in a new office now and … More

Called at 3:15pm on a Tuesday afternoon to make an appointment for new patient. Left a voicemail for the appointment desk. As of 2:51pm on Wednesday, I have not received a call back.

Dr. Parsons is very kind, personable and intelligent. She is more caring than almost any physician I have ever met.

Bad staff

I recently had an exam with Dr. Parsons and was very happy with my experience. I waited a few minutes in the waiting room then almost as soon as I got to the examination room the doctor came in. Dr. Parsons and the rest of the staff were very friendly.

The receptionist could not have been nicer, love her! Looking forward to our first appointment!

I like Dr. Parsons, but honestly the woman who is at the front and makes the appointments is the rudest. I've worked in doctor offices before and this would not be tolerated. If you choose to keep her, please put her somewhere where she doesn't have any interaction with your patients. Thank you.

I haven't seen the doctor but the receptionist was extremely rude today when called in for an appointment. She just hung up on me without listening to me. Very discouraging.

This user rated the provider, but did not write a review

Dr. Parsons is simply the VERY BEST! We just moved to Texas and I have had melanoma, so I was in need of a new dermatologist to stay on schedule for mole checks. Dr. Parsons REALLY knows what she is doing! She is personable, makes you feel completely comfortable, takes the time to answer all of your questions, really cares and is COMPLETELY professional! And, her nurse, Jackie, is AMAZING! I no longer get nervous about my appointments, and actually look forward to seeing them! Thank you!

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review