Dr. Mark Oldendorf

DOCTORS ARE GREAT OFFICE STAFF NOT SO MUCH

I saw Dr. Hedy Midgen for the first time for a check up. She, along with the rest of the staff, were lovely! Very comforting and warm environment. So pleased to have found them.

Update: my family and I have been going here for over a year now and we absolutely love the staff, nurses and MDs. However, I wanted to add one of my family members too but they said they no longer accept new patients, I know it can be a lot and sometimes busy, I just wish they had more openings for new patients. Original post: My family and I just moved from Florida to upstate New York and we needed a new primary doctor ASAP. Many doctor offices were giving us appointments months away. But Oldendorf Medical Services gave us appointments only couple weeks away and they were super friendly with my mother. Front desk were awesome and Dr. Hedy Migden was great. Definitely recommend this place.

Deeply disappointed- I have been going to this practice for about a decade. Extreme turnover-3 doctors that have handled my case have left with no notification or follow up. Now due to another doctor leaving the practice, I am being denied a medication I have been on for years that should not be stopped cold turkey due to no availability. The first person I spoke to was very accommodating, however when the office manager called me back she was extremely unhelpful. I was told my medication would not be refilled in a rude manner, and it was suggested to me that I take time off from work even though I only work 4 days a week( the previous person had offered to put me on a wait list but the manager offered me nothing) Working in the medical field myself, I understand the fact that many places are severely understaffed but it is the way this has been handled over the last several months that is most upsetting. There was no attempt to accommodate my needs as a patient or to help me continue the medication I need to continue my daily life. Would not recommend anyone go there at this point in time.

I have gone to Dr. Oldendorf for over 30 years. He is my most trusted physician.

I Read the reviews, and im just like oh my, I started off by seeing Dr. ROSS. who is and was a blessing for the time I had him, he moved on like any other working person does in life. I have to say, even with a change in doctors and staff, im a nurse so I know, the struggle. They may be alittle Slower then usual, but most primary offices are, they are doing great at the service they provide for me atleast. Oldendorf medical has squeezed me in when ive needed it the most, called me back and have taken care of things in a timely manner and its most appreciated. Thank you for your wonderful services Laura Pace

This is an absolutely awful practice. My husbands prescriptions were NEVER called in on time and he often went DAYS without very important medication. The office staff is unorganized and often times, requests and messages just get lost among them and nothing ever happens. We will be finding another primary care doctor immediately. DO NOT GO TO THEM if you expect to need any prescriptions ever.

Dr. Oldendorf is brilliant and always takes the time to really talk to you about whatever's going on - highly recommend to anyone with high standards.

I called this practice yesterday to inquire about making an appointment as a new patient. I have done exhaustive research over the past few months and was really looking for someplace that I felt like would be a good fit for me and I like their approach. Intake consisted of a few different phone calls and on the last one they inquired about my last practice. I was dismissed from my last practice but I am still confused as to why. Instead of going to my regular doctor I had a severe acute issue with my neck and I went to the urgent care. The nurse from my doctors office called me and was upset with me for not calling them first. I was honestly confused. I’ve never had a GP before and I didn’t realize that I’d made a faux pas. They gave me a referral for physical therapy and then a few months later I received a letter telling me that I’ve been dismissed. So now this practice has refused to accept me as a new client because I was dismissed from my last practice for very confusing reasons. I’m super disappointed that they didn’t give me a chance to defend myself and just generally upset that they would not have a conversation with me about it. I’m not a bad patient. I called this practice yesterday to inquire about making an appointment as a new patient. I have done exhaustive research over the past few months and was really looking for someplace that I felt like would be a good fit for me and I like … More

I just recently went through the hardest time in my life and there were there for me and I'll always be thankful to them great people

Great Doctor takes time out to talk to his patients and you can always get in contact with him to answer your questions

I’ve been a patient of dr oldendorf for 30+ years and have found him to be an excellent diagnostician who is thoughtful, empathetic and very responsive to his patient’s needs.

Have been seeing Dr. Oldendorf for about a year now and have come to love the practice! Dr. O. and his staff have gone above and beyond to make sure I receive quality medical care. Also, he is easy to talk to, treats me with respect, and makes me feel comfortable when having to talk about uncomfortable things. Recently I had a need for him to work with a different specialty provider regarding medication ineteraction concerns. The nurse Tish and in house paharmacist, Wayne Briggs went out of their way to make contact with the specialist to make sure I wouldn't be taking prescriptions that won't interact well. Dr. Briggs called me weekly for a month to follow up with me and report his findings. I really was so impressed with all the time and energey this team put into ensuring I receive quality care and I am incredibly grateful! Have been seeing Dr. Oldendorf for about a year now and have come to love the practice! Dr. O. and his staff have gone above and beyond to make sure I receive quality medical care. Also, he is easy to talk to, treats me with respect, and … More

I called to schedule an appointment, and somehow I was directed to Dr. Oldendorf personal cell phone, while he was on vacation. Both of us were baffled as to how this happened, never the less, he still took the time and spent at least 10 mins on the phone with me and got a call the very next day, and the day after that had an appointment. So far, I haven't even met him in person, and Maybe I never will, but he definitely is a personable doctor that seems to care and take time even when on the other side of the country. I called to schedule an appointment, and somehow I was directed to Dr. Oldendorf personal cell phone, while he was on vacation. Both of us were baffled as to how this happened, never the less, he still took the time and spent at least 10 … More

I have 2 yers on and never saw his face. I was out for blood presure medication and thet dont care. I was at hoapital and they don’t have time to see me after that. They are terrible.

My experience with Oldendorf Medical Services has not been a good one.While being treated for a serious medical issue, I called my Doctor on Friday morning with health concerns and did not receive a call back.

Awful experience. I contacted Dr Olendorf as a new patient. I completed an intake over the phone and I was told I’d be contacted to set up an appointment. More than a week passed and I had not heard back from the office. I contacted them once again and was told I’d not be considered to be a patient, even though they accept my insurance and are taking new patients at this time. There was no reason as to why?? I was not given a reason why they would not see me, and when I asked why they didn't contact me to let me know I was told they don't do that. They assume people will "move on." Contacting this office was nothing but frustration and a complete waste of time. Awful experience. I contacted Dr Olendorf as a new patient. I completed an intake over the phone and I was told I’d be contacted to set up an appointment. More than a week passed and I had not heard back from the office. I contacted them … More

He is a excellent doctor! Really cares and goes out his way to make Sure everything should be as such. Office is clean the staff are fast and courteous.

I have a hearing problem … I get someone on the phone who talks too fast and mumbles I am not happy

Fantastic! they take me either same day if not next for emergencies! All doctors and nurse practitioners explain it all so in depth and actually care! They are not a practice that just care about your $ in fact they take just about every insurance! Love Dr Oldendorph, nurse practitioners Michelle cafarro and Bill they are all awsome!!! I never wait in the waiting room for more than 5 minutes and staff are all friendly! Fantastic! they take me either same day if not next for emergencies! All doctors and nurse practitioners explain it all so in depth and actually care! They are not a practice that just care about your $ in fact they take just about every … More

The Doctor, PA’s and staff are all pleasant. They made me feel respected and at ease. All of them spent plenty of time with me, answered all my questions, and respected my holistic approach and needs with a fun sense of humor. Dr. Oldendorf is a vegan! When I call they get back to me right away. They also have their own urgent care.

Amazing dr, listened to everything I said and made recommendations from there. Was patient and very respectful.

Dr. Oldendorf is the best General Practioner I have ever seen. He is thorough, kind, and empathetic. I always get great care by him and his staff.

I recommend Dr. Oldenforf to ALL of my friends who are looking for a great primary care doctor. He is thorough, caring, and comprehensive in his work. He takes his time and listens very well.

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Well I went here for flu like symptoms on thursday of this week and after waiting an hour plus to see the dr I was told told I was going to be put on z pak ....ok fine but when i called my pharmacy after i got home.....i live an hour away btw..i was shocked that no script was sent. 24 hours later and 4 phone calls to this office with 3 different stories about the status of my script i still have no medication. People are dying from this and these clowns cant even send a script. Do not go here.

Dr. Oldendorf’s practice is no longer allowed by BC/BS to accept Medicare Blue Cross Advantage, as per a letter from Oldendorf’s office to me of 1/25/17, which dropped me from the practice. I called Oldendorf’s, and was touched by their lack of concern. (Am in midst of being evaluated for Parkinson’s.) Blue Cross when contacted, would neither confirm nor deny OMS’ assertion in its letter to me. My wife's on the same plan as mine and is still an OMS patient, something OMS couldn't explain.

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My family and I have been with Dr. Oldendorf for decades. He is caring, professional, and down-to-earth in his explanations of medical concerns and treatment options. He listens carefully to my concerns and does not make me feel rushed. The others in his practice, from doctors to receptionists are similarly professional and courteous.

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Dr. Oldendorf has always taken the time to answer all my questions and concerns and I never felt rushed at all. His Patience, Professionalism and knowledge goes above and beyond what any other Doctor has done for me.

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Can't get a sick visit to save your life. I've been to urgent care because they didn't have any appointments. 3 days later still trying for an appt because I'm worse and still no appt. back to urgent care or maybe ER. Quality of care has gone downhill completely.

I have been going to Mark Oldendorf Since 2009 Dr.Oldendorf has not only been professional & caring but easy to talk to & he truly cares If your looking for a great doctor hes the one very friendly office staff

The Nurse Practitioner that I have dealt with was Fabulous. Never Rude at all. Was extremely kind, patient, caring, professional, and extremely knowledgeable!

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Extremely qualified, knowledgeable and caring. I've relied on him for 25 years.

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Takes a genuine interest in my health and takes the time to speak to me during office visits. Seems extremely knowledgeable without be arrogent.

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Great group of people! Will see you asap when you're sick. Was up there to pick up a prescription. I mentioned to the receptionist that I wasn't feeling well and, by chance, could I see my RPA. My RPA was busy, but I got into see another RPA within 15 mins. Turns out I was coming down with Bronchitis. RPA diagnosed me correctly, got me on meds and began the road to healing. This practice will see you when you're sick - not if and when they have the time. I recommend this practice very much. Great group of people! Will see you asap when you're sick. Was up there to pick up a prescription. I mentioned to the receptionist that I wasn't feeling well and, by chance, could I see my RPA. My RPA was busy, but I got into see another … More

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