Ramona Zak

I’ve found my new doctor! Extremely pleasant, personable, and thorough. Very highly recommended.

Made an appointment online which was easy. After the great reviews, I thought I had a good shot and finding a new doctor. They day before my appointment, I received a voice mail (I was at work and couldn't answer the initial call). The message indicated that Dr. Zak would not be in the next day and I could reschedule or do a telehealth appointment instead during the original time of my appointment. The caller left a number to call to confirm my decision. I called back within 30 minutes of the initial call and left a voice-mail that telehealth would be fine and to please reach out with Confirmation, the link, etc.. An hour later, I hadn't heard anything so I called back. Got the same voice-mail box. Waited another 2 hours and then started to Goigle othe rnumbers in the hope that could reach a live person from the office. I called 3 different places and all anyone else could do was send a message to the office and ask them to call me back. I was dumbfounded that I was the patient and doing all the work to get an appointment. Finally 5 hours later, I received a call back only to find out that telehealth was never an option for me because it was my first appointment. Why didn't the original caller who left the message know this? Why was I offered an option that didn't exist? Also, why was I given a return phone number that went absolutely nowhere? No one ever bothered to call me back. On top of that Dr. Zak didn't have any openings to reschedule the appointment for 3 weeks. I'm very disappointed that I was given the run around and the only excise was that the office person didn't know the correct respose and they were short staffed. I won't ever be calling and am in the market for another doctor again. Thanks for nothing!

Dr Zak is a 5 star doctor! She is very communicative, she listens. She’s polite and professional. The video appointment went better than I expected. Meds worked like a charm. And what’s most important I truly had the feeling that she cared!

I am positive to COVID 19, I call to have an appointment with the doctor over the phone and the lady from appointments scheduling with PCP told me I have to wait until January 20th. It’s unreal and useless. I am shook, and she told me that if I feel sick I should go to a hospital!

Dr. Zak is great she listens and really tries to help.

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1:37 AM Yes, I have something very important to write. My Doctor is very competent, nice and full of empathy for the patient. When I have a health problem, I can always go to her for help. I wish everyone had such a good Doctor of First Contact. I have been with her for over 10 years and I recommend Dr. Ramona Zak to everyone. 1:37 AM Yes, I have something very important to write. My Doctor is very competent, nice and full of empathy for the patient. When I have a health problem, I can … More

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I love Dr. Zak and all of the staff.

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listens, & answers all my questions.

Everyone was great and helpful.

Addressed all my concerns thoroughly

Love Dr.Zak and her staff. Wouldn't go anywhere else.

My visit was a great experience, the staff was friendly and they were able to answered all my questions without rushing.

Minimum wait time. Very Clean facility. Wonderful visit with a new Doctor !

She's a very good doctor, and has great medical knowledge

Dr Zak is excellent! Patient, caring, detailed!!! Love her!!

Staff was amazing during checkin and checkout!! Dr. Zak is nice and always listens and addresses all your concerns!!

Always excellent care here. Dr Zak is professional, takes time to answer questions and knows what to do.

She was super good and understanding, asked all the questions I had already for her, covered all my health concerns, I really appreciate Dr Ramona zak

Friendly and respectful staff. Put my fears at ease by explaining their safety precautions during this stressful time. Doctor spends time with patient and does not rush through appointment.

Dr. Zak was friendly and attentive. She provided a great patient experience. I would definitely recommend her.

Dr. Zak is wonderful, she really cares about her patients. Very understanding and listens to my concerns. She’s the best

Dr.Zak has been OUR Family Physician for 10 years. Their isn’t a more Caring Doctor or Person in our universe. Through some trying times she Always gets us thru them. Dr. Zak THANK YOU

Super friendly. Good listener. Collaborative person. I trust her, feel as comfortable as I can in a doctor's office, and highly recommend this provider. Currently at Loyola in Park Ridge, where there are high quality nurses and front office staff as well.

The doctor was professional and kind. I have been a patient for many years and she has always been wonderful. I would like to thank her for the amazing service. For all these reasons I would recommend Dr. Zak - -Dalia Echevarria

Thank you Dr. Zak! Always professional, prompt in her response and so easy to talk to. She really helped me get in to see a doctor and get a Covid test. I appreciate her and your friendly office staff and always recommend people to this practice.

Dr. Zak is the best doctor you could possibly have. She never rushes you, she explains everything thoroughly, and she makes sure you are always comfortable. Not only is Dr. Zak patient, you also know that you can trust the information she gives you. I have had a lot of doctors in my lifetime and I feel Dr. Zak is very caring and concerned about your well-being. Dr. Zak is the best doctor you could possibly have. She never rushes you, she explains everything thoroughly, and she makes sure you are always comfortable. Not only is Dr. Zak patient, you also know that you can trust the information she … More

Another perfect visit. Friendly and knowledgeable staff. Dr. ZAK greeted me with a smile. She is patient and professional. Fantastic physician. Proud to be her patient. Practically there was no wait. As soon as I checked in I was invited inside.

Dr. Zak was very patient and kind with my mother .She took a lot of time to address our concerns. The whole experience was fantastic. The follow up was quick as far as labs. I am happy my mother has a doctor that she trusts for her healthcare needs.

I’ve been with Dr Zak since she was on Cumberland. It’s been 13yrs now. She’s very pleasant and down to earth. She’s very easy to talk to and always listens. She’s never been one to rush. She answers messages by the end of the day or the next day. I’m very happy with her.

I love my doctor. She doesn't force things on me. She tells me the truth. She knows me & understands me. With the new insurance requirements for the doctors & the amount of time allowed with their patients, Dr. Zack never makes me feel like I'm a bother. Thank you.

Dr Zak is very articulate and detailed oriented, as of my first visit with her, she reviewed my medical history and ordered blood work that in line with my age groups, I usually relying on google to figure out medical issues so I can ask my PC for it, this time I did not have too. I felt very comfortable in dealing with her , she really have a pleasant personality. So no offense google I found an alternative and it’s a really good one. Dr Zak is very articulate and detailed oriented, as of my first visit with her, she reviewed my medical history and ordered blood work that in line with my age groups, I usually relying on google to figure out medical issues so I can ask my … More

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I am very disappointed with Loyola. A chest xray revealed pneumonia, yet there was no phone call from the DR or nurse. It seems that if you have "My Loyola," no one calls; they expect you to pick up your diagnosis via email! So, no questions answered, no info on ability to go to work, etc. Nothing. The diagnosis was made after 3 recent visits for the same problem AND after I insisted a chest xray be taken. Bad news. I am very disappointed with Loyola. A chest xray revealed pneumonia, yet there was no phone call from the DR or nurse. It seems that if you have "My Loyola," no one calls; they expect you to pick up your diagnosis via email! So, no … More

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Great Dr.

Dr Zak is awesome!

Great doctor, love her ????

Dr Zak is the best that's all I've got to say.

Such a delight to have a doctor who listens to her patient. I never feel rushed.

Courteous staff, waiting time is 10 min or less. Its great to be under the care of Dr. Zak.

Great doctor who really cares about her patients. The entire personnel of the clinic are very welcoming.

Ramona Zak, MD, has been my physician for a number of years. She is the best. I pray she continues to deliver the same professional services for many years to come!!! Sincerely, Sharon Graham. PhD

Dr. Ramona Zak is very professional, kind, and very supportive. She is always available to answer all questions. I highly recommend her. Furthermore, her staff is very pleasant.

I have seen Dr. Zak for years and she is one of the most understanding and sympathetic doctors I've had, I appreciate her thoroughness when going over my history of ailments and the staff is excellent.

Dr. Zak is very kind. So easy to talk and always listens when you’re speaking. Whatever issue or situation you may have going on she is right by your side to offer a solution. I am so glad I finally found a doctor that can help me and I don’t feel bad telling her what’s going on.

I've been seeing Dr Zak for over 15 years. She's always thorough and pleasant. Don't have to wait long and she sits with you for awhile asking questions . She's caring and concerned .. The nurses are polite and treat you with respect, as well as the receptionists.

Dr. Zak is amazing! She's always very open and attentive to our concerns. My family has been seeing Dr Zak for years and will continue to do so. The staff is extremely courteous, kind and very helpful.. Couldn't ask for a better group of people!

I’ve been going to Dr. Zak for over eleven years now. She’s the best. She’s friendly, down to earth, easy to talk to. She actually treats you like a person and not just a number. She takes her time with you and listens. She’s the best doctor I’ve had yet. She continues to be my whole families doctor.

Misdiagnosed pneumonia; took 4 weeks to get an xray confirm my suspicion of pneumonia. then I was notified via email--no follow-up or response to my calls, inquiries.

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