Sophie S Hanna

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Dr. Hanna is thorough with her appointments and she has helped me with every visit I’ve had. I’ve been going to her for approximately 10 years now. One year I had 5 surgeries all different issues and Dr. Hanna has been there for me with each one. She’s not a surgeon but she’s a great doctor. Plus,I have not become an addict with any pain pills. I highly recommend her as a doctor. Dr. Hanna is thorough with her appointments and she has helped me with every visit I’ve had. I’ve been going to her for approximately 10 years now. One year I had 5 surgeries all different issues and Dr. Hanna has been there for me with … More

I highly recommend DR SOPHIE HANNA for her TALENT and EXPERTISE in treating patients. My experience with the office staff was excellent from beginning to end. The office was clean, organized, and precautions from covid 19 where followed. Dr Hanna took the time to thoroughly understand my pain. I have spinal stenosis and required a lumbar spinal injection at l4 and l5 I can tell you that I dont care for needles. She was very GENTLE and explained the procedure in detail. The follow up video visit was equally professional. The answers to her questions provide important information to the insurance company and to her understanding of my condition. I would send my family to this doctor. I highly recommend DR SOPHIE HANNA for her TALENT and EXPERTISE in treating patients. My experience with the office staff was excellent from beginning to end. The office was clean, organized, and precautions from covid 19 where followed. … More

HORRIBLE...The practice was dropped by UPMC. My father had 2 appointments schedule for back to back spinal injections. After completing the first injection and returning home, he received a call from the office saying his insurance was no longer valid so he would have to pay out of pocket for the injection he just received and then pay out of pocket for the appointment he had the following day. I called on his behalf and the "office manager" agreed he didn't have to pay for either and he could file an appeal with UPMC. The next morning at 8 am (appt was scheduled for 10 am), the "office manager" called and said "sorry, you have to pay $500 before we will treat you with your second injection". Totally unethical! We have contacted a lawyer and UPMC confirmed today the practice received a notice of termination 60 days ago.

Disorganized. Dr doesnt retain information. Also advised me I "should have asked my discharging dr from a recent hospitalization for a 10 day supply of my meds"....that is 100 percent against REGULATIONS. Their drug screening is cheap and they dont do repeat drug screens if your drug screen comes up clear. No compassion. Save yourself the trouble and find a dr with better rating. Everywhere I looked she doesnt have above a 3 star rating. That is terrible for a doctor. I have collected information over the past couple months and will be filing a complaint. Disorganized. Dr doesnt retain information. Also advised me I "should have asked my discharging dr from a recent hospitalization for a 10 day supply of my meds"....that is 100 percent against REGULATIONS. Their drug screening is cheap … More

Dr Hanna's telephone staff needs refresher training. Unlike what I was told of the Dr (being patient and taking the time to listen), they were impatient. I was attempting to advise them of a real concern of difficulties getting through to them on the business number along with my friend's special need with his phone and was advised 'we're busy'. I was assisting him because he had been trying to contact the office for a couple weeks. My first attempt on his behalf met also with strange tones not unlike a busy signal but not a busy signal and I didn't get through to the office. Finally getting through myself I was treated as noted herein. Not reaching a business during business hours is financially impacting. Older people take longer sometimes to articulate. Therefore if Dr Hanna's interests are only of a younger clientele who speak today's ridiculously fast and unintelligible language then the practice will thrive, if they manage to patiently work through whatever the phone problems are. Based upon the reality that western Pennsylvania is expeditiously gaining in senior citizens of baby boomers who were reared and act with a semblance of genuine kindness, concern, compassion, and patience because aging brings issues including, but not limited to, needing more time to articulate, foreseeing continued business of elderly here is doubtful. Thank you for taking time to read. Dr Hanna's telephone staff needs refresher training. Unlike what I was told of the Dr (being patient and taking the time to listen), they were impatient. I was attempting to advise them of a real concern of difficulties getting through to … More

I would not reccomend this dr. The office and main doctor is unorganized, care is inconsistent and I was advised by the doctor to do something that was against my contract and against regulations. Be very careful if you do come here. I had to withdraw myself from care because I was uneasy about my treatment.

Very compassionate and caring. Explains in detail and answers all questions. Never rushes you. Staff has always returned calls within 24 hours and been helpful. Sometimes there is a lengthy wait but I feel that it is nice to know she takes the extra time with a patient when needed.

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I feel so comfortable with her. I really like her a lot. She help me with problems. She does all she possibly can and more to ease my pain. Her staff is awesome also!

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This user rated the provider, but did not write a review

Was a patient of Dr Hanna for over 6yrs. Unfortunately I had to relocate to different state. I have multi issues with lower lumber, past surgery’s - S1-L5 & L5-L4 fusion. Dr Hanna took me on after other doctors weren’t willing to help. She is compassionate, kind and has the willingness to spend time listening to your questions and concerns. One thing that I admire with doctors is the amount of time willing to spend with a patient, tells you a lot about the doctor. Dr Hanna is the type of person that truly cares and wants to help with what’s best for you. Thank you for all that did, you will be missed. Was a patient of Dr Hanna for over 6yrs. Unfortunately I had to relocate to different state. I have multi issues with lower lumber, past surgery’s - S1-L5 & L5-L4 fusion. Dr Hanna took me on after other doctors weren’t willing to help. She … More

Longstanding critical care and emergency room nurse with a masters degree and certified registered nurse practitioner. I went to have my back injected and the doctor did not review my chart prior to appointment. I waited 1.5 hrs to be seen only to have a physician who would not listen to my course complicated history of medical illness and an accident that caused my back injuries. She was in such a hurry would not spend 3 minutes listening to important perteinent medical problems 100% relevant!

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I have been a patient for about 7 years. You won't find a more caring doctor than Dr Hanna. She listens, and takes action. The very important thing, is she doesn't "judge". Don't get me wrong, she's NOT a push-over. I have the utmost respect for Dr Hanna!! I've been to two other Pain Mgmnt Clinics and Dr Hanna has been the only one that has gotten my pain manageable. Her staff, "Becca" & "Casey" is also top notch!! They are very caring

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

After reading all of the negative reviews, I am very suspicious of seeing Dr. Hanna. I was talking to a friend who had a glowing remark about Hanna helping her 96 year old mother go from being unable to walk to being totally mobile and moving around. I'm very confused! I would be leery of taking my 85 year old mother to be looked at only to be told to walk out the door! My mother does take pain medication because of the pain she is in but if someone could relieve her pain I'm sure she would quit

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I only went for 3 months till she discharged me cause I didn't put something in my records. I had physical therapy which I had to stop because I couldn't afford it. Then got an MRI which she did not explain to me in detail. I'm 65 yrs old & not looking for drugs. Have advanced arthritis especially in my back area. I was hoping to get injections Mayb & when I asked to get from her she said no I had already been discharged. Told me to go elsewhere. She had put me on Vic's & then got mad when took

I can't figure out why Dr Hanna got any bad reviews. I've been going to her for over 5 years now and would never think of going anywhere else. She's has helped me so much over the years that my quality of life has definitely improved. When I'm having a problem she fits me right in and has been a very compassionate doctor all the while. She can tell if you're having a "real" issue or if you just want drugs. Maybe that's why she got some bad reviews---just sayin!!

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Don't see her unless you feel like being treated like your a drug addict

Although I like Dr. Hanna the front office is terrible. They are incapable of following through when needed. If they say they will call you back you can count on never hearing from them. My pharmacy needed paperwork filled out so that I could get medication that was prescribed and could not get a response and had to contact me to see if I could convince them to respond. What a joke. The frustration is not worth it. Find somewhere else to go.

Bad, Bad, Bad....... got it.

Dr Hanna and her staff are compassionate and caring. She takes the time needed to treat you thoroughly and listen to your issues. I would not be able to continue working if I was not in her care.

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This user rated the provider, but did not write a review

So many negative things it would take me too long in my condition.I will sum it up as well as possible I was having a terrible day as far as pain. This was my first time seeing her and I had been there about two hrs with all the pulimenary papers and assistant's consultation.Dr. Hanna finally came in.I was setting on my right cheek of my butt because I have a severally injured tail bone She proceeds to tell me to turn around and give her a break cause if I was as bad as I was acting I would be

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