Susan Diane Ott Heasley

I'm sorry to say that I would not be able to recommend Dr.Heasley

Very caring and concerned about over all health spent time with me

I am very happy with Dr. Heasley. She has always taken time to listen to my symptoms and concerns. She has worked with me on trying different treatments. I never have an issue getting an appointment. I have asked for her to give me an alternate prescription to try before the one she suggested, and she does not get offended. She allows me to have a say in my treatment, but also is firm where she needs to be. She did not shy away from addressing her concerns for me. Well-balanced.

The front office claimed there were no appointments for 2 weeks after my dad went to the ER for a severe headache/dizziness and was referred to get a MRI by the ER. We called every day leading up to the appt to check for a cancellation and they were unable to get him in. After hearing about his symptoms, Dr. Heasley was unhappy with the front office for not getting him in sooner. She said she would call him that day after getting the reports from the ER, she called 2wks later because she forgot.

Gets hung up on weight loss and expects all of her patients to have the money to 'do whatever it takes' to lose weight, even spending hundreds of dollars a month on prescriptions the insurance will not cover. Not everyone has that ability regardless of the determination to lose weight, and not ALL health issues are weight related.

Under no circumstances would I recommend her. Expects patients to rely on MyMercy. Good luck getting prescriptions called in.

If needed in emergency,forget.Try to get a hold of,or responds 20% of time.If you feel comfortable with her telling you she needs to google it!!!!!