Dr. Susanna Sorrentino

Does not answer basic inquiries and requests for information. Held testing results hostage until we signed form claiming we would pay in addition to what insurance covers, and then refused to provide billing statements for insurance. Doctor Sorrentino has always been straightforward and helpful during visits but the treatment of customers and patients by this clinic is appalling.

My PCM referred me to Susanna Sorrentino. Her and her office is a BIG SCAM. She tried to charge me over $400 for non covered service that insurance stated i was not liable for. Don't even bother attempting to contact her office, because part of her SCAM is for you to go on a 3rd party app that requires a password, even though i was not provided one, in order to leave a message. No other option for contact is available.

We like this doctor. She listened and evaluated and answered our questions. I recommend.

I tried calling for a year to make an appointment for my son, I left multiple voicemails begging for them to call me back. I called different days, multiple times a day, different times of day & I left so many voicemails to try & schedule. One time I called about 30 times in a row & someone finally answered & said for me to call back from 5-7PM turns out that wasn’t even true. 2 months ago someone actually answered me in the most annoyed voice & finally I was able to schedule an appointment through zoom but they called me a few days before to cancel! They said she will be out of town, why even make an appointment for that day when she is out of town.. Then they said they will have to call me back in order to reschedule& after this they ignored my phone calls for another month & after a month of being cancelled on& ignored I was able to reach them only to be told they will no longer accept my son’s insurance in 3 weeks& I need to find someone else. My son is sick& These people are cruel

Dr. Sorrentino put my mind at ease. Office was beautiful and staff was very accommodating.

Anna was rude and very unprofessional.

WOW WOW WOW DO NOT GO TO THIS DOCTOR IF YOU CARE ABOUT YOUR CHILDREN!! No Follow Up, No Care, No Concern. Comes to Las Vegas and talks negatively about the patient care in this town and how New York is not like this. WOW she is worse then any doctor I have seen in LAS VEGAS. If you love your child you should find a real genetic doctor even if you have to travel. It's your child we are talking about. HORRIBLE CARE!!

Absolutely horrific. She was working at UNLV genetics and just left. Never called to go over my child’s results. Now I’m stuck having to leave Las Vegas to find another geneticist with no answers. Horrible way to treat your patients and their parents.

This doctor is the most unprofessional,unethical,incompetent and no compassion whatsoever. She mailed my child’s result with no offer of interpretation or explanation for what she was paid for her service. She deserves no star in my opinion. This has happened over a year ago and she still has not contacted me like she said. I still call her office if they could help me get in touch with her. No luck. You’re the worst human being to say the least. I’m not asking for a favor just do your job for what you’re paid for.

Susanna sorrentino geneticist this doctor sent my son’s result through mail and never contacted me to inform me the interpretation. I called her office for months and they told me she left. Its been a year now. I have no clue of what all those terrible diseases mentioned in there means.my son is one. Doctor I guess this shows your ethics and integrity and moral. Let me remind this is not what you are paid for!