Dr. Akram E Rafla

The process of pulling one of my teeth was agonizing. Terrible pain that left me afraid to go to any dentist afterwards.

Today was my first experience with Dr. Rafla and his wonderful, efficient, but most of all kind staff. I went to this very much dreaded appointment with no idea of what to expect. My poor teeth are so sore and they are making everything difficult. I have horrible gagging reflex which makes everything harder for those that are trying to take x rays to be able to guide me into having a proper diagnosis and treatment. Trust me when I say I was a difficult patient. I expected the doctor to say there wasn’t much hope for them. Instead after reviewing what I was giving him to work with he listed off the perfect game plan. All aspects would be easier on me and my issues and seem to offer a perfect solution. I hope Coach Bill Belechick has competition in writing a game plan. Dr Rafla can give him a run for his money. In no time at all Dr. Rafla had a plan devised to ease my pain and fix the pockets in my gums. I am anxious now to correct these problems and move forward with the plan Thank you Dr. Rafla and team for being both gentle and kind with me today. Today was my first experience with Dr. Rafla and his wonderful, efficient, but most of all kind staff. … More

went for a FREE consultation in Worcester office. Left there with NO answers and with very little interaction with the Dr. Now I am receiving a bill for 142.00 for the FREE consultation. Terrible experience

Misrepresented Initial X-ray billing. Took xrays then asked how I was going to pay. Prior to (implant) surgery had to pay in full then office sent a post op bill. Office is not accurate with billing. I would not recommend Rafla to anyone.

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To get an estimate for implants cost me $454.00, even though I was not told that such a charge was forthcoming.

Tremendous doctor! The best around. I highly recommend for a very pleasant, professional and top notch experience. Staff is also very friendly and organized.

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Let the buyer beware!

I had implants done and when Doctor Rafla was done, I found out that he decided to add an extra implant without asking me. When I came to, I was given the bill which I had to pay on the same day before I left. I was stupid and paid for the implant. I should have refused to pay. Find an honest dentist who cares about his patients doesn't own a 4 million dollar home. Office is nice and clean as well as the waiting area.

Dr Raffla only cares about numbers. During my first 2 hrs laser surgery my mouth began to tremble , you could tell this was interfering with his overbookeducation schedule and he appeared impatient. With my 2nd appointment he actually stated he liked me better this time (no mouth trembling). He billed for occlusal adjustment he never preformed. When asked by hygienist to check my mouth he declined on 2 separate occasions. I would recommend finding any other more caring periodontists.

Dr. Rafla made me feel very comfortable throughout the whole procedure. Julie reviewed everything with my insurance and explained how it works so I understood my financial obligations and what to hopefully expect from the insurance company in terms of coverage. The whole staff was very helpful in making me feel comfortable from the start. I highly recommend going to Dr. Rafla!

I was referred to Dr. Rafla by my general dentist for an implant. It was a while since the last time I seen a dentist due to a previous bad experience 10 years ago. I was very anxious but from the consultation to the day of the implant placement and my post op visit Dr. Rafla's office made me feel so at ease.

Dr Rafla is all about how many patients he can see as fast as possible. He spent about 15 minutes with me performing my gum graft and when I called one week later concerned about the continued pain and discoloration of my gums he couldn't even come in and do a post op check on my gum complaint. The hygenist is the specialist in this situation just as long as he gets paid. That's another thing watch your dental insurance claims when they arrive because they double bill.