Andrew Ruppersberger

I was nervous to have to pick a new doctor after many years but I am soooo happy now! The office is very professional, everyone is very nice, he talked with me and got to know me, he ordered baseline tests, we talked about everything and communication is very easy. Getting in touch with his office is very easy and getting my medication is very simple. I cant say enough about my positive experience.

After years of being a A patient without reason or explanation they chose to stop seeing me the only thing I can think of because I wanted a DNR In my file “ do not resuscitate“ if I said anything or did anything that I’m not aware of I do apologize. Thank you

I've been a patient of Dr. Ruppersberger for a few years now and found him to be an excellent doctor. He is very knowledgeable and takes his time to explain matters with you. He is always glad to answer your questions and is never in a rush. Besides being a good doctor, he is really a good guy.

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Not a very friendly or caring Dr at all. The staff seems to gossip about patients and stay on their cellphones. Very unprofessional.

Front office is very unprofessional and rude.

I HIGHLY recommend NOT EVER using this practice!!! If you care about your well being, do NOT use this practice, specifically, Dr. Ruppersberger. I was with them under 2 years and requested a call back several times about my ALARMING bloodwork results from him, but instead I received calls from his RUDE, UNCARING, staff. Then they had the nerve to send me a pink slip telling me to find a new doctor! This all while I was SEVERELY ILL and going through many tests! I have NEVER done anything to deserve this kind of treatment! NO STARS IF I COULD, BUT THEN I WOULD BE UNABLE TO WARN OTHERS OF THIS HORRIFIC PLACE! Altho I only saw Dr. Ruppersberger at this practice, I would not take a chance with the staff even! HORRIBLE HORRIBLE HORRIBLE I HIGHLY recommend NOT EVER using this practice!!! If you care about your well being, do NOT use this practice, specifically, Dr. Ruppersberger. I was with them under 2 years and requested a call back several times about my ALARMING … More

You will wait hours here just to get in with a Doctor who doesnt actully care about patient service. I have chronic pain and went in for worsening/ new symptoms and the Dr told me that we should focus on one area. What kind of doctor does that...(what if it's all related)??? Most of the women at the front desk are incompetent... one time I was really sick and waited in the waiting room for so long because the lady at the desk FORGOT to tell the doctor I was there and she claimed she NEVER saw me even though she said hi to me when i walked in. If you want prescriptions on time better start at least 2 weeks in advance... Everytime I call to refill my prescription they send it to the wrong pharmacy... sometimes not even in the right dose. I have been going here since I was a child but I literally hate it and even thinking about this place dresses me out. Will definitely be finding a new primary. *I have no issues Dr. Ruppersburger himself but dealing with the rest of staff isnt worth it You will wait hours here just to get in with a Doctor who doesnt actully care about patient service. I have chronic pain and went in for worsening/ new symptoms and the Dr told me that we should focus on one area. What kind of doctor does … More

First appointment for my mom with Dr. R was great. I scheduled mine which I thought was also with Dr. R. It was with Dr Cook. She was very rude to me as I was in tears. I didn’t care for her bedside manner and wanted to reschedule with Dr. R. A week later I get a letter I’m fired! I called to speak with a manager and a medical assistant got on the phone. She basically could’ve cared less and just yes’d me to death. I have contacted a lawyer. Highly recommend going elsewhere. First appointment for my mom with Dr. R was great. I scheduled mine which I thought was also with Dr. R. It was with Dr Cook. She was very rude to me as I was in tears. I didn’t care for her bedside manner and wanted to reschedule with Dr. … More

I called up to make an appt for Wednesday and the front desk clerk said Dr. Ruppersberger was not in on Wednesdays. I asked if he was available at all today and she giggled and said no. I told her I didn’t realize my request was funny. Front desk staff is very unprofessional. When you call you can never get an appt for that week and I have, on occasion waited to see my doctor so that I didn’t have to see another. Even after making sure to wait the extra few days I didn’t even see him but saw someone else in there office. If I wanted to see another I would have scheduled with that person. I think it’s time to find a new doctor. I called up to make an appt for Wednesday and the front desk clerk said Dr. Ruppersberger was not in on Wednesdays. I asked if he was available at all today and she giggled and said no. I told her I didn’t realize my request was funny. … More

Dr. Smith is thorough and caring. She makes sure to answer all of your questions and talks to you in a way that you understand what she's saying. She doesn't rush you and makes you feel comfortable. I'm glad that I found my new primary care physician!

Dr. Ruppersberger always listens and doesn’t rush the appt. He is a very caring person and I feel comfortable going to him. I have recommended him to family and friends

Always a great experience. Takes the time to explain everything to you in a way you can understand. Genuinely wants to care for his patients.

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I have been a patient of Dr. Ruppersberger since he interned with Dr.Commondaro in Bensalem. He is a great Doctor who takes the time to listen to what your issue is and does not rush through the appointment. If you have an extensive medical history (like me) or if you get a cold once a year , Dr.Drew is willing to explaining everything! The girls in the office are always smiling and helpful as well . . . Best Overall Office visit around I have been a patient of Dr. Ruppersberger since he interned with Dr.Commondaro in Bensalem. He is a great Doctor who takes the time to listen to what your issue is and does not rush through the appointment. If you have an extensive medical … More

Dr. Ruppersberger is one of the finest professionals. My husband and I both see him and have for 7 plus years. He is very personable, knowledgeable and up to date, is not closed minded and rigid e. g. in regard to homeopathic options or medications and truly knows his patients and their medical history. The office itself is a bit outdated in decor. Don’t let that guide in terms of the effectiveness of the entire staff.

Not one to leave reviews but this place is horrible. The secretaries or whatever you wanna call the front desk women are the most rude and unhelpful people I’ve ever seen. The doctors are decent but they need to clean house and get people that actually want to work. Not my fault you hate your job, get a new profession.

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Dr. Rupersberger took the time to listen, didn't rush through the visit and provided the care I needed.

I never actually saw Dr. Ruppersberger, but I don't know how else to get a note to you that your practice is in need of help. I'm a new patient that had a bad stomach bug and wanted to ask about some issues, but no doctor or PA could get on the phone? All day? I called this am around 9am, I've had 3 return calls none from a dr or PA. Last lady basically said to drink chicken broth (my suggestion asking if that's all I need) but this is silly. No one can get on the phone? I won't return.

Patients time has no value. Doctors stand outside and chit chat about everyone else while patients sit there waiting for them. Each appointment takes between 2-2.5 hours. Not to mention doctor has no time to talk to patient about their results.

Dr. Rupp has to be one of the most caring & trusted Docs I've ever had. He's been our family Doc for almost 20 years & I have to say a Blessing. He always listens and goes over any and all questions you may have, no matter what. He's been with me through so many medical issues, especially the extremely scary dx's. I can't imagine him not caring for me through the hardest part of my life. He's a phenomenal Doc and I'd follow wherever he went. Staff is Excellent, Kind, Caring & always get appt.

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I’m not one to leave a review to be quite honest, surveys yes but not to go onto the computer to review unless nessecary. I’ve been going to this practice for a few years now, switched my family ( two little ones- one with a disability) all into this office, as per a friend said they were okay. And considering the office we came from the place seemed trustworthy—at first. I wouldn’t reccomend these guys to my worst enemy. In fact since most friends sent me here, some left before my bad experience and others I’ve warned them ( they didn’t seem surprised). Not only do you wait hours at this place nearly every single simple follow up visit but there is no customer service. I was admitted twice within one week to a hospital and kept for a few days the second time and left on the condition that I’d follow up with my primary immediately- called into the office, ZERO rush to get me in and I still didn’t feel good!! Took 4 days to get my in- and my current illness was so bad I almost went into sepsis because of it. I’d say my appointment was probably the most important one of my life- after hours of waiting the doctor walks in and SHE had the nerve to say “ well I really don’t know why your here, you should be at a specialist” umm excuse me?! I need your help with WHICH specialist is appropriate per my symptoms hence I’m no doctor YOU are missy, and secondly everyone should be following up after any hospitalization let alone TWO serious ones!!! Well, I left there that day after being there all afternoon & waiting round sick and the best part was when I was leaving. I was standing at the front desk ( didn’t want to interrupt their personal talk- god forbid!) and I needed to get the specialist information of where she wanted me to go, etc. I kid you not- I stood up at front desk for at least TEN minutes!! I’m sick, weak, fever, and they’re ignoring me? There’s about 6 office staff and one dr around and with all the people there I had to finally ask for them to help me since I had been standing for so long. That was incredible, truly. They didn’t even ask me to follow up, nothing! Now had something happened to me ( god forbid) this doctor would be 100% liable for not doing her job to help. Also, I wanna add some of my symptoms were high fevers, the DR didn’t even check to see if I had anything, absolutely nothing but stare at me as if I should know her job. Again I wouldn’t send my worst enemy here! I do want to say that their office manger was amazing! I appreciated him doing his job and trying to help guide me. I could write a book at how awful this office is. I am with a new doctor now who all in one, first visit caught onto my fevers, took immediate blood work and here I’m potentially a diabetic. If you care about your life or children- do not go here, god forbid you get sick- your on your own! That’s not a joke! I promise in time most of you will see or have the experience I did, hopefully not but knowing them I truly believe everyone is treated this way. Beware! I’m not one to leave a review to be quite honest, surveys yes but not to go onto the computer to review unless nessecary. I’ve been going to this practice for a few years now, switched my family ( two little ones- one with a disability) all … More

I have been a patient of Dr Ruppersberger since ne was an intern. Dr Cook, Beverly, Dr Tom, and the staff are excellent.

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Dr. Ruppersberger and his staff are outstanding. Always pleasant and professional. I would refer him to everyone I know.

Has been my family physician for many years would not change, best dr. I've eer had, staff are top notch.

Love the staff Bridget is the the best and so is Asia, and Dr. RUPPERSBURGER is the best. I recommend this practice highly. Five stars from me.

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I have been with Dr. Drew for many years. In fact when he opened his first practice in Yardley. I have to say he's such a great person and compassionate Doctor. He has been very good to me, my husband and my family. If your looking for a great family physician, he is for you. When you have tests or blood work you sometimes have results the same or next day. His staff is so wonderful and greatly helps all patients. I just love everyone in this office!!!!

I have been going to him since I was young and now my own son goes to see him as well. I moved and still willingly take the hour and 10 minute drive to see him. He is a genuine, trustworthy and just simply amazing doctor and although I will be moving soon I truly wish I could take him with me. I would recommend him for all ages and am proud to say I have had him for this many years as my doctor.

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Great caring doctor with a wonderful staff who make going to the doctors a little nicer. Doctor treats his patients with respect & takes the time to listen to health concerns.

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I am so very proud to call this do tor and his team my health care SPECIALISTS and PROFESSIONALS! This is shown every visit. Nurses are patient and considerate. Dr listens and talks to me,not at me. He takes time to explain everything. Has no problem understanding if your ill,or in pain,or just not yourself. Then he will work t o get her with you to find the best way to help you. I felt comfortable on every visit and every visit I was given a plan to help. I will treasure this group forever!!

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