Dr. Byron C Cotton

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This user rated the provider, but did not write a review

Dr B Cotton has been my Son Doctor from Two months old thru out School What A Great Doctor he was always a Very Good and understanding Doctor with great understanding

We've taken all of our 3 kids since birth to see Dr Cotton and his staff; they've always been very professional, courteous and very attentive to our baby's needs.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Dr.cotton best docotor

Dr. Cotton was my Pediatrician when I was a little girl and now I am 29 years old and he is the pediatrician for my son He’s essentially a part of the family and I think him for his years of service

Initially the care my Son received seemed genuine and caring. However, the truth surfaced when Dr. Cotton became offended due to my concern he wanted to quickly and keep increasing the dose of a ADHD medication, in which my Son was complaining of a Zombie effect. I stated that if my Son needed to be medicated like this he should qualify for SSI benefits. Dr. Cotton disagreed and was very non supportive. He even went as far as to involve his Office Manager a Black Woman who too was rude. The statements that many Black Leaders are expressing lately that " All Black People are not for Black People" This absolutely goes for Dr. Cotton & his Office Manager. It seems that obtaining as much money as possible is their main concern, at the expense of children's future is not a priority for this Doctor's Office. Beware I felt very disappointed after receiving a Letter from Dr. Cotton/Office Manager stating we were not welcomed at their Office. Clearly Black Lives DO NOT MATTER HERE!!!! So Parents think twice before you take your precious babies here. Initially the care my Son received seemed genuine and caring. However, the truth surfaced when Dr. Cotton became offended due to my concern he wanted to quickly and keep increasing the dose of a ADHD medication, in which my Son was … More

Let me start by saying Dr. Cotton and Nurse Gayla are wonderful professionals. However the office staff over the past 11 years has grown to be increasingly discourteous, unprofessional and just lack basic customer service skills. I have 5 children that will no longer be coming to this office due to this lack of professionalism. I am very disheartened to have to move my children from a doctor we are so comfortable with but I will no longer tolerate the stress of the office staff from front desk to billing. Dr Cotton I wish you many more years of prosperity and hope you will seriously crack down on the issues that are reported on your staff. Let me start by saying Dr. Cotton and Nurse Gayla are wonderful professionals. However the office staff over the past 11 years has grown to be increasingly discourteous, unprofessional and just lack basic customer service skills. I have 5 … More

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There office is good but they charge the petition $25 for no shows and if you call they said we didn’t get that call if you show them prove that you called and left voice messages still will said something and will get your money, the women by the name of Tina will talk to you super unprofessional and anyways she charge you and the super bad thing they never let you to talk to the doctor I am not sure dose Doctor Byron knows about this unprofessional business or not feel sorry for myself to go

This place sucks they charge you to fax over paperwork they misplaced doctor have you waiting over an hour before he comes in Dr cotton told me don't give my baby any juice or water but Dr Gale told me I could they charge me 20 dollar's to print out my baby shot records and I couldn't make appointments for my kids cause they want me to pay 150 for appointments that I cancelled cause of the weather in February but she was seen last month and now my kids have a better doctor FIND A BETTER DOCTOR LIKE I DID Dr. Cotton sucks This place sucks they charge you to fax over paperwork they misplaced doctor have you waiting over an hour before he comes in Dr cotton told me don't give my baby any juice or water but Dr Gale told me I could they charge me 20 dollar's to … More

The wait time with a appointment is horrible. What’s really going on? This office really need to do better Mrs Gayla Woodson is the best she’s the only reason why I continue to come back. The staff turnover rate is horrible also.

I took my daughter in today, after signing my paperwork and waiting the front desk worker informed me my payment would be $160( i was floored) I asked why so much? she said first time patience fee is $145 and her urine test is $15. I stood stunned $145 because she is a first time patient really? I asked how was that fee calculated. She grabs a big black book and holds it in the air and says; its in here". My first thought was well that's not helping the public a fee like this should be posted all over your office, website, and also relayed to the patient at the time of making an appt etc. She asked me if I wanted to speak with their office manager as if that would make me be ok with the fee. Office manger comes out explained the same garbage as the other lady. After a few minutes speaking with her she gets a tad frustrated and say" I feel like I'm repeating the same thing over and over" I wanted to say you probably are and so what if you are. Its you job to be able to show me IN WRITTING your fees, because what you are trying to sell I'm not buying. The damaged was done once she decided to come take over. DO better!! I took my daughter in today, after signing my paperwork and waiting the front desk worker informed me my payment would be $160( i was floored) I asked why so much? she said first time patience fee is $145 and her urine test is $15. I stood … More

My daughters have been coming to Dr Cotton since 2010. Now they are older teenagers, who need birth control or depo, I noticed they charge both of them 260 on every 3 month visit. Today as I speak with the office manager who is always very frustrated when you try to talk to her due to not wanting to answer any questions with a merit base answer.She advised me they charge 125 for an evaluation EVERY time they come in. My daughters love Ms Gayla but the fees are not worth it. I just don't want them to get pregnant not become homelesss while trying to obtain birth control. Furthermore this office has no one who can properly explain or acknowledge your concerns in an empathetic way. Ethics for their patients have left this office and I will as well/ 8 yrs and done! My daughters have been coming to Dr Cotton since 2010. Now they are older teenagers, who need birth control or depo, I noticed they charge both of them 260 on every 3 month visit. Today as I speak with the office manager who is always very … More

My oldest son was a patient since 2009 and I had a baby on 2010. I used to see Dr. Cotton in each single appointment they had until a practitioner nurse joined the clinic in 2010/11. There was a nurse who always hurt my baby when doing the shots and after 2-3 times, I told another nurse that I didn't want her to do it anymore, so she did the shots this time. They were always nice overall. Dr. Cotton is a great doctor but when I made appointments with him, he wasn't there and the practitioner nurse was there. One day (Friday) I called during the day to schedule an appt for Monday b.c. my son was sick, I didn't get the chance to speak with nobody. I tried again on Monday, I left a voice messages without getting a call back at all. The message system said they closed at 7:30 pm on Mondays, and the website says 7:00 pm. I decided head to the office and wait as a walk-in as I did in the past. I arrived there at 5:15 pm, the door was locked, the receptionist was on her desk and I knocked at the door. She looked at me without saying anything or trying to stand up and open the door, I got frustrated and knock again, she came out to tell me: We are closed!! She said that they closed at 4:30 pm. I was very angry and upset that they are advertising the wrong office schedule. I'm switching Pediatrician ASAP where the Doctor can have the time to meet me and see my kids instead of a Nurse. Sad that I have to switch because I really liked Dr. Cotton. My oldest son was a patient since 2009 and I had a baby on 2010. I used to see Dr. Cotton in each single appointment they had until a practitioner nurse joined the clinic in 2010/11. There was a nurse who always hurt my baby when doing the … More

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This user rated the provider, but did not write a review

Horrible service. My daughter's pediatrician recommend this place for her ear piercing. My appointment was at 11 and we are still waiting at 11:43. Go somewhere else if you don't want to be waiting a long time. I go to oakhurst pediatrics and never had to wait past my appt time

My kids have been patients here for almost 4 years now but since then there is a constant change in the front office staff and medical assistants. Ms. Gayla is absolutely wonderful so is Dr. Cotton but their office is staff is very, unprofessional and not attentive to your questions or concerns at all. They are very rude and I was able to overhear a conversation where the staff was laughing at someone who they thought had a herpes sore. WOW!!! They need to be taught customer service etiquette and be more discreet with their conversations and opinions of patients. The wait time to schedule appointments is just ridiculous. The office and medical staff is the only reason for my rating of 1 star. But Ms. Gayla on the other hand, we travel over 45 minutes to be seen by her. She is personable, thorough and always answer any questions that you my have. She has been the GREATEST addition to the Kids & Teens team thus far. My kids have been patients here for almost 4 years now but since then there is a constant change in the front office staff and medical assistants. Ms. Gayla is absolutely wonderful so is Dr. Cotton but their office is staff is very, … More

My kids have been patients for 7 yrs.. The front desk ladies are nice the doctor is nice but do not ask for the nurse. Very unprofessional.

Love them

DR .COTTON WAS MY PEDIATRICIAN AS A CHILD, ONCE I HAD MY OWN KIDS I STARTED LETTING HIM SERVICE THEM AS WELL, ALL OF MY KIDS LOVE HIM, IM FAMILIAR WITH THE OLD STAFF, NOT A FAN OF THE NEW STAFF BUT I AM A FAN OF DR.COTTON.

I moved to Georgia from Alabama and we went through 3 pediatricians before we found this place about 2 years ago. I am extremely picky when it pertains my child and his well being. I immediately fell in love with this practice. The nurse Gayla is very pleasant and genuinely cares about these kids. The entire staff is great.

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Dr. Cotton and his Associates doctor are great, but his nursing staff leaves a lot to be desired. There is no communication when your child is taken out of the room for a test, he/she is left unattended during that test and the parents are unaware that the child is left unattended.

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This user rated the provider, but did not write a review

They could be better with answering the phone. And placing ppl. On hold and giving better feed back. From doctor I just think they are very unprofessional. Nurse touched door,trash, etc and still didn't change glove's I thought this was very unsanitary, thinking where did she go to SCHOOL.

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Great doctor and staff

I've been going to this doctor for 4 years now and they great care of my girls all the time. Everyone is great!

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

I have been seeing Dr. Cotton for years. He is very personable. The new Nurse Practitioner is very personable and professional as well. They do have some new staff changes which I expect at some point when seeing a pediatrician. There was a transition I think that had to do with getting the new staff trained fully. But I am still very pleased with the office and the staff. Everyone is very friendly.

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Incredibly poor office staff. Waited over an hour before leaving when we were told they didn't know how long it would be before we would be seen.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

I have been using this doctor for my children for the past 9 months. Today I had a new nurse practitioner to exam my 7 year old son and 9 month old daughter, who has been seen here since birth. They staff knows me and my children and it really hurt me today when I asked the new nurse about a mark on my sons back and she stated it looked like a bruise and called Dr. Cotton in to look at it too. I was accused by both of them of child abuse and reported to DFACS!!!! Why would I abuse my child, bring him in and ask about the mark???? I was told by Dr. Cotton that it was "odd" that the OLD scars on my sons back were suspiciously oval shaped, when you could clearly see they were old scabs that healed and NOT bruises!!! I think more attention should be paid to the parents who neglect children not to ones who, even when parent tired and not feeling well, takes the time to make sure their children are seen by doctor, getting the shots and dr care that they need. I am a stay at home, work from home single mother who loves her children. They are respectful and intelligent and God will get the glory out of this one!!!! I have been using this doctor for my children for the past 9 months. Today I had a new nurse practitioner to exam my 7 year old son and 9 month old daughter, who has been seen here since birth. They staff knows me and my children and it … More

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This user rated the provider, but did not write a review

MY DAUGHTER IS 15 YRS OLD SHE HAD BEEN GOING TO DR.COTTON SINCE SHE WAS 4 SHE LOVE THIS MAN AND HIS STAFF AND SERVICE SHE HAD NOT BEEN IN THE LAST 2 yrs due to my transportation and insurance reasons with the fees but i am lookin forward to her returning.. THANK YOU SO MUCH DR.BYRON COTTON FOR BEING A GREAT GOOD SPECIAL DOCTOR.....

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review