Geetha Gopalakrishnan

The past three appointments have been rescheduled without notifying me. I would show up a few minutes before the appointment and then be informed I was an hour early. The first two times I wrote it off as a fluke and it must be my mistake, but this third time! On top of that, it is next to impossible to schedule at your convenience. After your visit, they just tell you to leave and they mail you an appointment (and lab work) without any input from you. Good luck trying to speak with someone to change the appointment or find a lab that does the test they ordered! Once you are in the office (and even telehealth visits!), prepare to be waiting in a room for 45 min to an hour and see a new resident every time. There is no continuity. Lastly, but most importantly, I never felt heard about my symptoms. If they feel your single lab test (god forbid they actually order a full thyroid panel) is sufficient it appears they ignore whatever symptoms/ailments you express.

Why does no one EVER answer the phone? There’s not even a voicemail option. I’ve called 3 weeks now and spoke to 1 person. One time. Trying to find a new doc now!!

Dr. G. is an excellent doctor, but I’ve been seeing her for 7 years and each time I’ve waited over an hour. If the office was run where there were no ridiculous wait times, she would get 5 stars.

They never answer phone calls or respond to your messages

One would expect for the doctor to follow up, discuss results, give you a conclusion of some sort but no, he left me in complete darkness (as if I didn't see my own lab results). Very unfortunate. Didn't see Gioalakrishnan, perhaps that doctor would have been more thorough.

what should have been just a follow appointment took close to 2 hours Staff doctors keep changing, seems no one can make a decision with out a lengthy discussion. Office is very disorganized appointments have changed and been rescheduled time and time again.

Extremely long wait and very unprofessional receptionist named Betty.

I like the doctor but the wait time is over the top. It is very disrespectful of people’s time to have them wait for in the exam room for almost an hour before they are seen by the doctor. I understand a standard wait 15 maybe 20 minutes but to wait for 45-60 minutes to be seen for less than 10 minutes when your the 1st appointment of the morning is unnacceptable and very unprofessional. The message is that as the provider their time and schedule is much more valuable than yours, because they are late to work so should you be. Switching doctors is a pain but I will be switching after this. I like the doctor but the wait time is over the top. It is very disrespectful of people’s time to have them wait for in the exam room for almost an hour before they are seen by the doctor. I understand a standard wait 15 maybe 20 minutes … More

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I saw this doctor after having my thyroid removed. She was awful. The staff were also rude and seemed like they didn’t want to do their job. I was to receive a radiation pill after my thyroidectomy and was given the run around by the Dr. for over 6 months with excuse after excuse. She never remembered who you were and was very disorganized. I found another Endocrinologist and within a few weeks of seeing him, was given my radiation treatment.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

After 10 years of watching my daughter deal with endocrine issues that have impacted numerous aspects of her life, my concern for her well being and treatment is significant. Her care through this office and unfortuantely with Dr G has been the most stessful and awful experience to witness. Every appointment late or a dr no show because she forgot, no records to review, weeks of waiting for responses to questions. Once a response is made it is always with her associate. Unfortunately so many years of dealing with her did not even yield any kind of compassionate relarionship. We are done and I would never recommend this dr or office.

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I met with her before and after my thyroidectomy. The first meeting I felt she was very mater of fact about the 2.8cm tumor growing in my thyroid. The follow up after my total thyroidectomy was very disturbing. She had no idea I had gone threw my surgery or that they had discovered I had a very rare cancer called Hurthel cell carcinoma. She did not bother to bring my chart or read my medical history before our meeting. She then went in the other room to contact her other office to bring herself up to speed. I was concerned that I could hear evderything she was saying threw the walls and wondered who else could hear. I left the office very anoyed and booked and appointment with an Endocrinologist in Boston and have been under supurb care.

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More than one hour wait at each appointment shows contempt for patients.Seems more interested in training medical residents than in patients.

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

First, the staff at this doctor's office at the Women and Infants Internal Medicine Office (100 Dudley St, Providence, RI) is great. They are efficient and kind. The staff at this doctor's other office at the Hallett Center is terrible. I have no reason to believe that this doctor is not a good doctor, but due to her inablility to be organized, I am looking for another provider. She never showed up for my appointment this morning, then later called me and said that she had no idea she had an appointment at that time. She also said that the batteries in her pager were dead, so she did not get the numerous pages her staff sent her, trying to locate her. I left almost an hour after my appointment time and she was still not in the office; also, when I left she had at least two other patients waiting to see her plus more in the waiting room.On other occassions, I have waited up to 45 minutes beyond my appointment time for her to see me, then she has rushed through the appointment (likely because she was overbooked and very behind.)I voiced my displeasure to her via phone and her solution is for me to find another doctor, as the problems at her office are unlikely to change. She did acknowledge that she is overbooked, but says that that will not change.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review