Germaine B Hawkins

My son has been doing teletherapy for several months & they suggested a brain scan to better help with his medications & diagnosis. After the scan I was told Dr. Hawkins would call me to go over them with me... That was 3 months & at least 5 messages ago & every time I am told only Dr. Hawkins can review the scans with me & that they will send him another message that I called. Wish I had never chosen this office.

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I absolutely love Dr. Hawkins' practice. The quality care, thorough follow-up and amazing staff has allowed me to see tremendous changes in my life. I HIGHLY recommend this practice for mental health treatment. My treatment plan has been vital to my wellness during COVID.

I am beginning to believe all the bad reviews about Dr Hawkins' people. I called at 5 minutes before my appointment time because no one had called for my copay or anything uet. Receptionist told me that the first visit with the NP was video, and future ones was via phone call (No one told me that last time). Here it is now 5 after and still no phone call yet from the NP or anyone else.

The providers who write the scripts have zero clue what they are doing.Constantly getting them wrong, Dr Hawkins messes up more than he gets right as well. He is the last one I ever want to see. I never saw him til I was an established patient and, as usual, the prescribers screwed up my scripts and I went into withdrawal. On psych meds. He knew the three I needed and the one I didn’t. He sent in the wrong one and I had to go a whole weekend with no help as they leave at noon on Fridays. And they often forget to turn the answering service on. Their vm is ALWAYS full so you’re screwed either way. Currently need meds and pharmacy tried for a MONTH to get approved told yesterday by his office they were approved and sent in by noon. Nope. It’s Friday, no answering service on and Vm full. I’m screwed. I am looking for new dr ASAP.

susan at Hawkins Psychiatry truly saved my life. She diagnosed and prescribed for my illness so effectively that my I have no more symptoms and I am able to lead a normal and happy life. I am so grateful to her and I thank God for her!

Very personable and knowledgable of medications.

I’ve been coming for 3 months now and everything has always been fast and effective. I always get treated with personalized and professional care by people who love what they do.

Terrific. Always a pleasure to visit with Dr Hawkins.

I got to admit,I have never hade better health care ever. All Thanks to nurse practitioner Mrs. Jackie Nixon Young. She analyzed my problems like no one else and she's highly recommend from my point of view.

Very Friendly patient and helpful caring.

Dr Hawkins is a lifesaver to a stressful time that could have taken a bad toll on my life. His office staff go above and beyond to help you in any way necessary. Very innovative treatment options, and they really do care. I very much recommend Dr. Hawkins if you need a compassionate doctor.

Dr. Hawkins is a truly caring and compassionate doctor, treating each patient as the unique individual he or she is. Dr. Hawkins is the kind of physician you search for and once you find, you stay with for the long run. The Advyndra and Serinytex supplements that he developed are incredible, and I love that they are natural. His office staff are always so friendly and helpful, I’m so thankful for Dr. Hawkins! -Ashley M.

We have been visiting this office for almost a year the courtesy and the service are good. Thank you for all you do Jackie!

I am so appreciative that Dr. Hawkins had me try the micro current bio feedback. I am feeling so good after only two sessions. I am smiling again, I have energy again, I am calm again. But mostly I am filled with hope for a lovely future. I am me again. Thank you Dr. Hawkins.

Excellent service, coming from understanding doctors who help out the best way they can.

Excellent care. Compassionate about your experience. I am very comfortable coming to Hawkins Psychiatry. I have been treated with care and compassion. My medications are thoroughly discussed and adjusted as needed. Highly recommend Hawkins to anyone. My experience with this place has been awesome!!!

Awesome Staff

I have been coming here for over a year and I come in once a month to get my prescriptions filled. The staff and dr Hawkins are very friendly and helpful.

Dr Hawkins and staff have been generally good about assessing my needs and working with me on my treatment options.

I have been coming to Hawkins for years. The service is great & they take the time to listen without feeling rushed! I highly recommend this place! Dr. Hawkins & Jackie are phenomenal!

Friendly staff. Quick appointments. Always serve you with a smile.

Susan, nurse practitioner, has been great. She really listens and takes everything into consideration. The staff is very friendly and the prices are reasonable. They communicate with insurance very well and the on site pharmacy is very convenient and the prices are affordable.

This place is wonderful. The entire staff has helped me to get better and way more stable. I’m giving a shout out to Susan. She doesn’t just throw meds at me. She genuinely cares.

I have been coming to Hawkins for years. The service is great & they take the time to listen without feeling rushed! I highly recommend this place! Dr. Hawkins & Jackie are phenomenal!

Dr. Hawkins and his office are professional, friendly and efficient. Dr. Hawkins’ product Advyndra has been an effective replacement for Ritalin. The transition was noticeable, but not traumatic, and took less than a month. The Serinytex helps my sleep patterns (staying asleep, getting back to sleep once I awaken). Both Dr. Hawkins and his staff have listened to my concerns and responded in a concerned and helpful manner.

Staff is very kind and efficient. The methods used are extremely effective. The front office staff is by far the best I’ve been in contact with when dealing with medical offices over the years. Cleanliness and fragrances are also up to par. I look for these things when I go to businesses. I’m pleased to say I’m much better today mentally and emotionally than before and I thank Dr. Hawkins and his entire staff for that. Please come here if you want results!

This office works with a great deal of professionalism. Dr. Hawkins and his staff are very attentive and passionate about their patients well being.

I just walked out before I ever saw the doctor! The PA or nurse taking my information was so rude and condescending. It makes me wonder if the doctor allows that kind of behavior to continue. It was the worst doctor visit experience that I have ever had.

Staff was very efficient and friendly. Dr. Hawkins was very personable and professional. I have already recommended him to a co-worker.

Life changing. Love Sue as a concealer, she is very receptive and understanding. I really recommended her. The employees always are very attentive and professional. Thank you.

The staff was very professional and friendly. They made a great first impression!

Everyone was very nice. Dr. Hawkins is great, he made you feel very comfortable and it's easy to talk with him.

Nice friendly staff and very grateful to Dr. Hawkins for being able to see me. My appointment was very important due to the fact that I'm going to be put on a Heart transplant list. Thank you to everybody for all that you do.

I have experienced many psychiatrists in my life that actually listen to their patients with compassion like Dr. Hawkins. I am extremely impressed with him. He is a keeper.

Dr.Hawkins is an awesome person, from day one I never felt judge and felt I was accepted for what I was. He really does care and it shows the more you come in.

Very helpful

I was referred to Hawkins Psychiatry by my PCM; appointment was Sep 18, 2018. I was prescribed 90 days’ medication, which my insurance allows, and the woman who sends the scripts to the pharmacies said she knew exactly how to send the prescription to Home Delivery; “No problem, I do it all the time!” As of today—after many phone calls and contacting the office via their website form—I still have no meds. The Home Delivery pharmacy has received nothing. Filed complaint today with Humana!

I liked the office, the staff is very nice. Dr Hawkins approach to mental health is very nice and comforting.

My physician is fine but the office staff is horrid. Extremely disorganized, hard to reach, and understaffed. Be prepared for the phone to ring off the hook and emails are never answered. They will also not follow up on your requests especially medicine authorizations with your insurance. This office has caused way too much stress wondering if my meds will get filled on time. I strongly advise staying away from this office.

If you are happy with your current medication and are looking for someone to just continue writing your scripts, you should be pretty happy here. If you are not one of these happy people, this may not be the doctor for you. Be VERY CAREFUL if you are asked if you would like to have genetic testing done to help see which medications would work best for you. We did this without first asking how much it would cost. Our insurance did not cover it, and it cost $4,000.

Dr. Hawkins takes the time to listen to my concerns and addresses each one. His follow-up is also outstanding. Would highly recommend him.

Dr. Hawkins has been a God sent doctor. I have had difficulty sleeping for years due to an over active brain. Dr. Hawkins provided me serinytex, a natural sleep supplement that for the first time in many years, I actually sleep nightly and experience REM sleep. He also provided advyndra a natural supplement that has allowed me to focus more, while decreasing my stress and anxiety levels. I highly recommend both the serinytex and advyndra. My energy level has increased and I feel great.

Dr. Hawkins your front office is awful they rude don't answer the phone and when request to know your office manager full name she stated why does that matter in a very rude way. My disability papers have not been done for the insurance they continue to call and fax over papers that do not get done. Mrs. Jackie is the best when it comes to my care but the front office need to be fired starting with the office manager.

I have been treated by Atem and I can not speak highly enough about her! She was absolutely amazing and has gotten me on track in a short time. I am very grateful for her and the team at Hawkins Psychiatry!

Dr. Hawkins is very patient and thorough. He really took his time to listen and understand my situation and shows he really cares about his patients.

I highly recommend Dr. Hawkins with anyone needing help with PTSD. The staff is very professional and helpful.

I highly recommended Dr. Hawkins for his caring and compassionate attitude and his professionalism. I will definitely refer him to my friends and family.

Dr. Hawkins is very knowledgeable, experienced, informative and patient.

Hawkin's Psychiatry is making my life so much better! I highly recommend the practice!

My experience with this clinic is very good. Easy scheduling, pleasant staff and a positive experience. I drive 1 1/2 hr and will continue to do so!