Jason Curtis Hester

Never in a million years would I ever think that a "doctor" would care so little about their patients, customer service and correcting an action done by their office staff. I had been going to this office for nearly 5 years and have never had a problem until recently, at least not with the doctor. Their front office has changed over multiple times and still I stayed because I was happy with my children's dr. Apparently their insurance person left and now they're trying to get money back from claims that should've been paid by the insurance company. I called this lady every time I received a bill and I was told repeatedly "don't worry about it, I'll take care of it". I had no reason to not believe her because I had never had an outstanding bill in the 5 years that my children were patients there, now all of a sudden I owe a balance that should have been paid in full by the insurance company had the claim been filed correctly. When I told them to let me know if I needed to send my childrens records elsewhere because I wasnt paying the bill, that was their mistake Dr. Hester told me that I could just cancel my appointment. The manner in which he said it was so shocking to me because how do you expect me to pay for a mistake that your office made. He was short and his attitude was just downright nasty and I will never take my kids here again. Never in a million years would I ever think that a "doctor" would care so little about their patients, customer service and correcting an action done by their office staff. I had been going to this office for nearly 5 years and have never … More

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Never in office..Staff is very rude.

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I met with Dr. Hester prior to having him see my children. I am a single mother involved in state law enforcement and had not had a great experience with my prior pediatrician. When I first met him, my first impressions involved two areas. One: he is really very young looking for his age--a real baby faced guy. Secondly, his educational experience. During the interview, I discovered he graduated from the University of Georgia Pharmacy school (for which I forgive him since I am a Florida gator) and I thought that would really give him some special insights into the medicines he would use for my kids. He went to MCG and then pediatric training in Charleston SC which is a very highly rated pediatric hospital. He told me while he was there it was rated in the top ten in America by Child magazine. So despite his youthful appearance, I felt pretty good about bringing my kids to him.I have now been using him for a couple of years now and I am continually impressed at how smart he is. He is very professional and doesn't waste any time while in the room with me. He does seem really busy but one time my middle child had some complicated stuff going on and he spent 30 minutes with me. Don't expect 30 minutes on every visit but he will spend as much time as he needs with you to take care of your child. Most importantly, I really feel like he cares about my kids. He knows their names when he sees them out and always asks how they are. He did upset me once when I wanted him to do something which I now realize was kinda stupid but he explained to me that his responsibility was not necessarily to make me happy but to look out for the well being of my kids. It took me a couple of weeks to get over being mad but I actually respect his professionalism even more because of it. The office staff seems to have gotten much better over the last year or so and they are fine now. I like the weekend hours for emergencies and the other doctors in his office are good for when he is on vacation. He's a great doctor and my kids really like him.

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I began seeing Dr. Hester upon the recommendation of my boss at work. She highly recommended him. She knew I had some complicated issues with my child and I was happy to hear that he also had a degree in pharmacy obtained prior to going to be a doctor. I was not happy with the pediatrician that I had as he really didn't seem comfortable handling complex issues. I met with him without my child in his office for about 30 minutes without my child. He listened and asked questions and told me what he thought the next step should be. I signed releases for records and came back two weeks later to formulate a plan. My child is difficult and doesn't like strangers but Dr. Hester's bedside manner was simply wonderful. He was calm and patient and funny--my teenage daughter wants to date him! He is cute (but married). He put him on medicine which really seems to be helping. My other doctor just wanted to use ADHD medicine. My son has multiple medical problems and he was able to come up with a plan for diet and medication which did not interfere with each other. My son is much improved though his issues are lifelong. I finally feel like we will be able to cope with his problems and that I have a partner that I can trust to help me. I was so impressed with his knowledge and demeanor. He seems like he is just so brilliant but can still talk to people like a neighbor would. I can't recommend him highly enough.

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I would reccommend Dr. Jason Hester to anyone in need of medical assistance. He is caring, compassionate, and competent in his field of study. I would trust him with my life without hesitation. He has a wonderful bedside manner and is a genuinely kind, caring person to all of his patients.

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