Steven David Bresnahan

1st visit, had an appointment set for my 2 boys at 10:30am and 11:00am, arrived at 10:27am. Was greeted by the front desk, Dr. Bresnahn was sitting on the counter and immediately asked if I was the 10:20 appointment and I told him I have a 10:30 and 11am appt for my kids, he said I was late and that if it was my appointment he would not be seeing me. I stated it must have been a misunderstanding on the time but that I understood his importance on time. He continued to speak to as if I was his child on the importance of time. He left to the back while I started filing paperwork out then came back and said he would not be seeing any of my sons and we left. His front desk could have asked me to reschedule if it was a big deal but instead he chose to be unprofessional about it.

Had a great visit. They did everything correctly and my daughter was able to get new glasses and the turn around was almost 2 weeks. Great service and care.

My family used this eye doctor for 2 years. Errors during our first visits were handled so we returned. Multiple errors and complete incompetence on next visits were inexcusable. I'm still in contact with several of his former office staff. His treatment of them as human beings is appalling.