Dr. Karen Jane Puckett

Dr. Puckett is easy to talk to, thorough, knowledgeable and an all around great Dr. Thanks Dr. Puckett!

The only reason there’s even two stars is because the nurse I spoke with last time and the woman who took my blood last time were super friendly and professional but unfortunately I’ve been here twice and the experience is an inconvenience every time. It seems like they over book people because you’re never seen at your appointment time. The first time I came I wasn’t seen until almost an hour after my appointment, the doctor basically said it was as if she forgot I was sitting back there waiting to be seen. Also the blonde girl at the front window doesn’t have the best attitude at all. My mom also had a bad experience with her attitude as well. It’s an entire NO for me.

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Everyone is nice and friendly in this office. Always made me feel comfortable and they take care of me instantly when I have my appointment booked and I’m done really fast !

I looked up Dr. Puckett's info to pass on to someone as a recommendation. Therefore, I decided to leave a review. Dr. Puckett delivered my youngest child in 2003. Since then, she has been my only GYN doctor. She is so considerate and caring. She takes time with each person and makes you feel at ease to discuss everything concerning your health. I would certainly recommend Dr. Puckett. I looked up Dr. Puckett's info to pass on to someone as a recommendation. Therefore, I decided to leave a review. Dr. Puckett delivered my youngest child in 2003. Since then, she has been my only GYN doctor. She is so considerate and … More

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Very friendly staff and clean office.

I want to tell everyone, how professional and friendly Dr. Karen Puckett and her entire staff is. They work so well together as a team. Each time I go they always make me feel calm and relaxed. Before procedures they explain what is going to happen and afterwards they listen to your concerns and work together to solve the problem. I highly recommend Dr Karen Puckett . I want to tell everyone, how professional and friendly Dr. Karen Puckett and her entire staff is. They work so well together as a team. Each time I go they always make me feel calm and relaxed. … More

I am a new patient to Dr. Puckett. She is great and so is her staff. Professional and compassionate. And I must add: excellent bedside manner. . Dr. Puckett is a physician I recommend

I have always received excellent care at this office! Dr Pucket and her NP Lauren are the best! This office provides a very comfortable setting. Highly recommend.

Very friendly staff! My questions are always answered in a timely manner. I love seeing either Dr. Puckett or NP Lauren. I have been going to Dr. Pucketts office for about 4 years and refer everyone here! I feel I am heard and understood here. Dr. Puckett and Lauren are wonderful ladies along with all other staff in this office. I cannot say enough how amazing this office is and how much I have enjoyed actually going to the doctor over the last 4 years. Very friendly staff! My questions are always answered in a timely manner. I love seeing either Dr. Puckett or NP Lauren. I have been going to Dr. Pucketts office for about 4 years and refer everyone here! I feel I am heard and understood … More

I can’t say enough positive things about this clinic. Dr. Puckett is the first doctor to take action toward performing the diagnostic surgery I’d been wanting after trying multiple different forms of birth control that weren’t making enough of a difference with my endometriosis. She took my concerns seriously and empathized with my situation, prescribed me pain medication, new birth control, and a treatment plan for pain management. Every staff member, nurse, and nurse practitioner I’ve worked with has been absolutely wonderful and make every visit as quick and thorough as possible. I go in regularly for follow ups and Im always helped when I’ve called with questions or concerns. I’ve felt very supported and heard through the process, and I’m very grateful that someone recommended this place to me. I can’t say enough positive things about this clinic. Dr. Puckett is the first doctor to take action toward performing the diagnostic surgery I’d been wanting after trying multiple different forms of birth control that weren’t making enough … More

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The only reason we are giving a one star is for Dr. Puckett herself. The office staff are disrespectful, unapologetic, and extremely difficult to deal with. They are rude to the patient and make it a very uncomfortable place to visit. When Dr. Puckett opened her business it was warm, friendly, and offered a safe place for a woman to feel respected and cared for. It is no longer that way and I cannot in good conscience recommend this practice to anyone who values a safe, caring, and professional medical practice. Extremely disappointing for all. The only reason we are giving a one star is for Dr. Puckett herself. The office staff are disrespectful, unapologetic, and extremely difficult to deal with. They are rude to the patient and make it a very uncomfortable place to visit. … More

Dr Puckett and her NP are great.

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I’ve been coming here for years and absolutely love the care I get from NP Lauren!

I had an appointment with the Nurse Practitioner Lauren today for an IUD removal, and she was wonderful!!!! This was my first time here at this office, as I moved to the area recently. She was very empathetic and gentle. She did not rush me and listened to all of my problems and concerns I’ve had with the IUD and why I was getting it removed. She talk me through each step of the removal procedure and made me feel very involved. Office staff was also very kind! Highly recommend!! I had an appointment with the Nurse Practitioner Lauren today for an IUD removal, and she was wonderful!!!! This was my first time here at this office, as I moved to the area recently. She was very empathetic and gentle. She did not rush me … More

I have been going to Dr. Puckett for couple years now and I love her! When I first started going for just pap smear I used to see lauren the nurse practitioner and she is wonderful. When they found out I had a fibroid they started to schedule me with doctor Puckett. She is the most caring doctor I have met. She gives you all the time you need to understand and no rush. The staff is very nice too. When I call her nurse with a concern she comes back to me right away with what to do or schedule me a last minute appointment that day. I highly recommend Dr. Puckett to everyone. She is awesome as well as lauren. I have been going to Dr. Puckett for couple years now and I love her! When I first started going for just pap smear I used to see lauren the nurse practitioner and she is wonderful. When they found out I had a fibroid they started to … More

Dr. Puckett and NP Lauren are incredible providers. They have given me excellent care and always have a reassuring bedside manner. Not only can I almost always get an appointment either same day or next business day... but every single person in the office is kind, welcoming, and makes taking time out of the day to come in for a doctor's appointment pleasant. Right down to always being able to recognize the courteous voice of Kelsey when she answers the phone... I would recommend this office to any woman seeking gynecological care. Dr. Puckett and NP Lauren are incredible providers. They have given me excellent care and always have a reassuring bedside manner. Not only can I almost always get an appointment either same day or next business day... but every single … More

The only reason we are giving a one star is for Dr. Puckett herself. The office staff are disrespectful, unapologetic, and extremely difficult to deal with. They are rude to the patient and make it a very uncomfortable place to visit. When Dr. Puckett opened her business it was warm, friendly, and offered a safe place for a woman to feel respected and cared for. It is no longer that way and I cannot in good conscience recommend this practice to anyone who values a safe, caring, and professional medical practice. Extremely disappointing for all.

I like coming to this office but I’m noticing that all they do is figure out ways to charge you. I’ve been having some serious issues such as bleeding for months and all they want to do is draw blood and have me keep coming back to get more bloodwork done. I’ve been bleeding for almost 3 months with no relief. I’m very frustrated and disappointed in them. I want relief not for you to keep taking my money and not fixing my concern. Very disappointed I like coming to this office but I’m noticing that all they do is figure out ways to charge you. I’ve been having some serious issues such as bleeding for months and all they want to do is draw blood and have me keep coming back to get more … More

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I've been a patient to Dr. Kim Scott for 10 years I guess. I first saw her when she was in Franklin. She always took her time to answer any questions and always seemed caring. If I called about anything she would get me in to be seen quickly. I loved her so much I'm now seeing her in murfreesboro. I drive 1 hour because I don't trust anyone else. I've been a patient to Dr. Kim Scott for 10 years I guess. I first saw her when she was in Franklin. She always took her time to answer any questions and always seemed caring. If I called about anything she would get me in to be seen … More

I am young with a very complicated medical history and enough medical knowledge to know quality when I see it. Most doctors I see on the first visit have a very passive approach to my medical concerns. I often leave feeling written off and that my concerns were not taken seriously. I went in for a routine annual with a few concerns and had an excellent experience. I was scheduled for diagnostics within the week, everyone was compassionate about my symptoms and the affect it was having on my life. I left knowing what I would expect to pay for my diagnostics and feeling empowered to pursue a diagnosis. I spent 3 hours at my diagnostic visit because they found suspicious markers and wanted to ensure they had quality diagnostic imaging to send with my referral. I am almost certain people skipped lunch breaks to provide my care during the 3 hour visit. I sincerely appreciate this refreshing experience! I am young with a very complicated medical history and enough medical knowledge to know quality when I see it. Most doctors I see on the first visit have a very passive approach to my medical concerns. I often leave feeling written off and … More

I've been coming here for about 3 years now. Very clean, and friendly office. I've been seeing NP Lauren and she is fantastic. She answers all of my questions, and makes me feel comfortable. The whole office staff is wonderful. Office has a relaxed setting. Highly recommend to anyone. Thank you Lauren and staff!

I have been a patient of Dr. Puckett for 6 years. The women of this office are incredibly caring and make me feel comfortable anytime I have an appointment. I primarily see Lauren, the nurse practitioner and also speak to Stephanie over the phone anytime I have questions. I will continue to use them as long as I live in Murfreesboro and would recommend them to everyone. I have been a patient of Dr. Puckett for 6 years. The women of this office are incredibly caring and make me feel comfortable anytime I have an appointment. I primarily see Lauren, the nurse practitioner and also speak to Stephanie over the … More

Love seeing Lauren, the nurse practitioner, and their great staff!!!

Dr. Karen Puckett is a great doctor. Her care and concern for her patients is outstanding and warm. Her beside manners are amazing as well. She is knowledgeable and will take care of you.

I've been coming to the practice for a couple years now. The staff & nurses are wonderful (especially Tenisha!) and I've enjoyed meeting with the nurse practitioner. Today I met with Karen Puckett herself, and she is wonderful. She truly listens, and finds a solution that is customized to your needs. She is positive & supportive and left me feeling much more confident in myself than when I arrived. I've been coming to the practice for a couple years now. The staff & nurses are wonderful (especially Tenisha!) and I've enjoyed meeting with the nurse practitioner. Today I met with Karen Puckett herself, and she is wonderful. She truly … More

I had to recently change Drs since my company changed insurance.. I had an abscess that was extremely painful, and had to go to the Emergency room for treatment. Dr Puckett’s office got me in immediately after and I have to say she is amazing. Great bedside manner, and totally put me at ease. I would recommend her to any woman needing care!!

Sent my wife to this doctor thinking she was one of the best due to excellent ratings for the most part! Quickly found out just how wrong ratings are as this doctor is out for nothing but extra money! Warning to the wise if you do not have an arm and a leg to spend for extra test that other doctors have said are not needed do not go to this doctor! Sent my wife to this doctor thinking she was one of the best due to excellent ratings for the most part! Quickly found out just how wrong ratings are as this doctor is out for nothing but extra money! Warning to the wise if you do not have … More

In Sept 2017 I went for my 2nd annual ckup at this office. The 1st visit had not been great, as the person I actually saw was the NP, Lauren, who was not good at communicating what she & Dr.'s protocols were going to be. After the appt, I ended up having to badger the office to send my HRT renewals to my pharmacy (they refused to send them until after I had my mammogram, but did not inform me of this at the time). Since I was new to the area, having just transferred to TN from a large northern metro area, & was also recovering from an unrelated surgery at the time, I just chalked it up to a difference in culture. So on this 2nd appt, I actually saw the Dr. for the 1st time. I was promptly taken to the examining room, but then spent an inordinate amount of time waiting for the Dr. to come in. When she finally did (with no apologies), I was politely & courteously examined, and we then spent a fair amount of time discussing changing my HRT medication to a slightly different formulation. At NO time was it ever suggested that the new medication would not be prescribed. She wanted me to take the normal mamogram + another test, to rule out any problems. Again, no mention that the tests had to be performed & results analyzed before RX would be approved. I made it clear in the office that I would ONLY take the tests in order to have a new prescription for HRT medication written. I took the tests; the results were not negative, but the RX was not called in, nor did the Dr. contact me. I then contacted the office to see what was up, & was told by a NURSE that the Dr. would not be writing ANY Rx for me. At all. This lack of communication was insulting, and the message I did finally receive was shocking. I was angry & upset at this, & expressed that to the nurse. She then offered to make me an appt to talk to the Dr.; the appt made was for 3 days later. However, she called back about an hour later and said that the Dr. couldn't see me until 3 1/2 wks from then. Really. 3 1/2 wks for something that could easily be discussed on the phone. I made the appt, but then decided at the last minute not to go; what would be the point? When I emailed the Dr. to let her know of the cancellation & the reason for it, her response was essentially to tell me that HRT was a dangerous thing, & that they would be happy to transfer my records to another Dr if I wanted to. Really. Well, maybe that would be a good idea. I may be confused, but I thought that Dr.s were actually supposed to care about their patient's well-being. I most definitely thought that this was not the case with Dr. Karen Pucket. Next time, I'd like to find one who cares about the whole person and their quality of life. By refusing to re-issue my Rx for HRT meds, she effectively cut me off "cold-turkey" from medication that I needed to function well daily. A common-sense/ more humanitarian approach would have been to perhaps scale down dosage, to give my body a chance to adjust. Because this wasn't done, or an alternative even suggested, I was left feeling very uncared for and scared. Some people may enjoy all the symptoms that HRT eliminates; I'm not one of them. In Sept 2017 I went for my 2nd annual ckup at this office. The 1st visit had not been great, as the person I actually saw was the NP, Lauren, who was not good at communicating what she & Dr.'s protocols were going to be. After the appt, I … More

I seen Dr. Puckett 2 years ago for an emergency appointment when I found lumps in my breast, she was very good about getting me in and getting me an ultra sound to take a look at things. That was the only time I have actually seen Dr. Puckett. Since then I have seen Lauren the NP and I'm not satisfied with the way things have gone recently. In the beginning of August I called because I was having pain in my pelvis and they got me in asap to have it looked at and for my annual..great! I was sent for a CT and then referred to a general surgeon because they saw something on my appendix. I saw the surgeon and he told me that it was fine but I needed to get checked out again but by Dr. Puckett...not the nurse practitioner for something else that my symptoms were showing. I called Dr Puckett's office and spoke with Lauren about what he said and that I needed to come back. Instead of getting me in asap like they did for the first time it was put off for a month. I get it she's busy, but if I'm having pain and discomfort I would like to get answers asap. Aside from that, my birth control was supposed to be refilled with a year supply until I go back for my annual and it was never sent to my pharmacy which I didn't know until I called the pharmacy the day of needing to take it to ask if it was ready to pick up and they never received anything from my doctor. There is no way to get in contact with the doctor or nurse practitioner to have it filled and that's not my fault it didn't get filled. Now I have to miss two pills because of the holiday weekend because of their mistake. The answering service is no help at all, they said I can leave a message but they won't get it until they open.. no help there. And lastly the lady at the front desk is not very friendly at all it shows that she doesn't enjoy her job so I always avoid calling the front desk so I don't have to speak with her and I call the nurses phone but they don't actually answer the phone and it's a constant game of phone tag to ever get to speak with someone. I had them return my call twice after hours and they told me to call them back but I am unable to call back because they called after hours. I missed their calls by minutes both times and had to wait until next day to just leave another message to get another call back. Dr Puckett was great if I actually got to see her but it's not worth the stress anymore to go back and not get any answers. I seen Dr. Puckett 2 years ago for an emergency appointment when I found lumps in my breast, she was very good about getting me in and getting me an ultra sound to take a look at things. That was the only time I have actually seen Dr. … More

The staff is just “there.” They do not talk to you about what is going on. They do not talk to you about how to help you. And they do not follow up unless you call them back then you have to tell them what your results said. And I say “they”, because I never saw Dr. Puckett and a rude nurse that knew nothing spoke with me about my results from the ultrasound. Don’t waste your time or money on this doctor’s office. Now I have to start over and find an obgyn with a little more of what I am looking for. The staff is just “there.” They do not talk to you about what is going on. They do not talk to you about how to help you. And they do not follow up unless you call them back then you have to tell them what your results said. And I say … More

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Highly recommend Dr Puckett

Dr. Puckett and her staff were amazing! It was my first time and they really eased my anxiety and helped me with a problem really quickly!

Medical and clerical staff are very friendly, I didn't have to wait very long before I was called back to see Dr. Puckett, and the visit overall was incredibly pleasant (which is what you need with an OBGYN visit!!) They also have spa music playing as well as coffee, tea, and snacks.

Dr. Puckett and her NP are AMAZING. Both are so kind and make each visit personal. They take their time in answering questions and addressing concerns that I have as a patient. Lauren and a nurse, which I believe was Stephanie, were willing to stay after hours one day because of an urgent ultrasound that I needed. They stayed after closing to get the result and give it back to me. This was over a year ago and that type of service, especially from high level providers, meant so much to me and that's why I have decided to make Dr. Puckett my doctor for life (or at least until she stops practicing or taking my insurance!) Dr. Puckett and her NP are AMAZING. Both are so kind and make each visit personal. They take their time in answering questions and addressing concerns that I have as a patient. Lauren and a nurse, which I believe was Stephanie, were willing … More

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Love Dr. Puckett, she is kind compassionate and thoroughly listens. Would highly recommend her.

I had my first visit last week and saw the nurse practitioner at this office and everyone was VERY polite and helpful. I felt comfortable the entire time and had every question taken care of. I have finally found a place worth sticking with.

Disagree with previous reviews by others. "Friendly" in the exam room does not essentially translate into "caring -about-the-patient". I got "friendly" in the exam room, & conversation about changing my medication to another HRT, taken for years. What I got outside the exam room was no medication refill, no change of medication, and no direct communication from the Dr. about it. That is not the act of someone who cares about the well-being of their patients.

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Never been there, but was on hold forever and the receptionist was incredibly rude, no help, and acted like I was stupid. This rating is not a reflection of the Doctor as I wouldn't know.

Dr. Puckett is great and her staff is super nice. The two reasons why I'm not giving it 5 stars is: 1. It's difficult to get in for something other than an annual checkup. She stays pretty booked so if something comes up that needs to be addressed quickly, it's pretty hard to get in. 2. This is indirectly related to Dr. Puckett, but the answering service she uses when the office is closed is terrible. I always get the same woman who is very short and rude and acts like she's annoyed that you called. Other than that, it's a great place to go! Dr. Puckett is great and her staff is super nice. The two reasons why I'm not giving it 5 stars is: 1. It's difficult to get in for something other than an annual checkup. She stays pretty booked so if something comes up that needs to be … More

Karen is a great gynocolgist with a wonderful disposition.

She's the best! Patient for 10+ years.

I've been going to Dr. Puckett for years. I moved to Chattanooga several years ago and still drive to Murfreesboro to see her. She's great!!

I called Dr. Puckett's office in tears after over a year of acute chronic pelvic pain, several dr visits (including ER and a urologist) and no help from my GYN (who I'd been seeing for about ten years) at MMC. She kept telling me to go see a gastro! Anyway, Dr. Puckett performed a diagnostic laparoscopy and removed a (benign) tumor that was twisted in a Fallopian tube! My life has been better ever since. I nearly cried when I could bend over with no pain at all. I wish I would've called Dr. Puckett sooner. She WILL listen to you. She does stay booked, however, but there is a reason for that. I called Dr. Puckett's office in tears after over a year of acute chronic pelvic pain, several dr visits (including ER and a urologist) and no help from my GYN (who I'd been seeing for about ten years) at MMC. She kept telling me to go see … More

I have really bad anxiety, especially about any kind of doctor visit, this kind of visit is particularly uncomfortable as most women can relate. I procrastinate on these kinds of encounters, but I've been really good to myself and keeping my condition in order. Dr. Puckett diagnosed me some years ago, and I took it very seriously. She didn't make me feel bad about being in the position that I'm in, she made me feel amazing actually, and that's why I took charge. I'm writing such a long intimate review, because after leaving her office today I feel better than I have in a while. I will make a serious devotion to coming back in as much as needed. Her staff was very welcoming and sweet, a lot of the reviews complain about getting in for an appointment, congratulate her on her business dont complain because you expected a last minute appointment. We all have jobs and/or busy schedules. I have really bad anxiety, especially about any kind of doctor visit, this kind of visit is particularly uncomfortable as most women can relate. I procrastinate on these kinds of encounters, but I've been really good to myself and keeping … More

I have lived in Murfreesboro for over 20 years and had established a patient history with a great doctor in Nashville but recently decided I didn't want to drive to Nashville any more. Plus my doctor there always has long waiting times, office is older and dirty, and always cold. My last visit two of the nurses had PINK hair.... I don't have anything against pink hair but in a Dr. Office?? My first visit with Dr. Puckett and her staff was so EASY!! It was easy to get an appt. And get all my records sent to her. I ddnt have to drive through Nashville traffic and didn't have to valet park my car. I pulled right up to the door. ???? The office staff was friendly and professional. ( no pink hair) The office was clean and inviting. I felt welcomed and was very comfortable. Dr. Puckett and her nurse practice were kind and personable and took time to listen to me and my concerns. I don't know Dr. Puckett beyond my first visit but I felt confident she could take care of me and my future health needs. I would certainly recommend her to anyone needing a gynecologist. I have lived in Murfreesboro for over 20 years and had established a patient history with a great doctor in Nashville but recently decided I didn't want to drive to Nashville any more. Plus my doctor there always has long waiting times, … More

Dr Puckett is the most caring and friendliest doctor I see. If I could see her for every ailment I would. I trust her opinion and her expertise.

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Dr. Puckett is so great! She even remembered, from my visit the year prior, that my father had just found a mass on his pancreas. She was very attentive and caring as I told her about his battle with cancer and of his passing just a couple of months ago. You really do feel more like family when you visit this office, instead of just a patient. Dr. Puckett performed my tubal years ago. Also, surgically removed my IUD that had attached to my uterine wall. Both with no problems. I love Dr. Puckett!

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Love Dr Puckett! Love the new office! Love the staff!

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Wonderful doctor. My previous OBGYN had moved and I was looking for a new doctor. The staff is professional and friendly and Dr. Puckett was great. She takes the time to talk to you and listen to your concerns. I have PCOS and it was hard to find a local doctor who even took that seriously!! Dr. Puckett was informed and helped find a protocol that worked for me. I do not have one negative thing to say.

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