Mr. Scott Alan Hande

Dr. Hande has been my doctor for over 10 years. He is always such a kind and knowledgeable doctor. I would highly recommend him to my family and friends.

He is really an excellent doctor... long-suffering... he listens carefully to the patient and examines him carefully.... God is with him always.

Dr. Handle was the only Dr. out of 3 other who stuck with me from May to June, 2020 and literally saved my life. God bless him and the team at Hend. Hospital who saved my life!

Yes I would recommend Dr. Hande to anyone whoneeds his service! He has made so much difference in my lifestyle and how I am able to do so much more!! He gave me medication and it is so nice not to worry about my intestinal problems anymore!!!

The absolute worst office staff I've ever encountered. I'm done here and will be looking elsewhere for a new Doctor.

He scheduled a procedure. He didn't have the latest part of my records. I got them and took them to his office. I called to see if I needed the procedure since the last one was only two years. People said they would call back and let me know. This went on for four calls. I cancelled the procedure and my husband's appt. We went back to our previous doctor.

I know people tend to leave reviews only when they are upset over a situation. I am leaving this review to help any potential patients make a decision that is best for them. I have been a patient of Dr. Hande's for several years. I like Dr. Hande well enough. He answers my questions and does the job. He is mild mannered and does not make me feel uncomfortable. His nurse Jaime is nice. His office staff is where I have the issue. The front office staff is rude and uncaring. Calling for an appointment is very frustrating. The line is either busy, you get put on hold, or you have to leave a message. When you do leave a message, no one calls you back. If you have the pleasure of actually speaking with someone, they talk to you like you aren't even a person. Wait-time in the office is probably 30-45 mins. When you do go to the office, the front end staff act like you are disturbing them and treat you very poorly. I am looking for a new Dr., but it is because of the poor office management, not necessarily Dr. Hande himself. I know people tend to leave reviews only when they are upset over a situation. I am leaving this review to help any potential patients make a decision that is best for them. I have been a patient of Dr. Hande's for several years. I like … More

I cannot say enough great things about Dr. Hande! He is friendly, attentive, he actually listens to my problems, and he explains everything to me so that I have the best understanding of what’s going on. After spending 2 years with another doctor that was extremely dismissive and not helpful, Dr. Hande has worked with me to figure out the problem and I am now on my way to recovery! I really wouldn’t go to anyone else! I cannot say enough great things about Dr. Hande! He is friendly, attentive, he actually listens to my problems, and he explains everything to me so that I have the best understanding of what’s going on. After spending 2 years with another … More

This review is for Dr Hande and his nurse only: I love Dr Hande. He takes time to explain everything with me, and he always answers all my questions. Very professional!! When my son (25) goes with me, he takes time to answer his questions. My son doesn't always trust me to tell him everything, plus I forget a lot of what I wanted to ask.

I must echo the reviews of others. When I have appointments with Dr. Hande, he is quite good. HOWEVER, if you have a problem (no matter how serious) don't expect any help or a return call. Office staff can be rude and unattentive. After 4 years of dealing with this, I am switching GI doctors. If you have a medical issue you are not going to get help from this office.

I have been a patient for several years. I like Dr. Hande well enough. He does the job. But his office staff is rude and uncaring. The phones are either always busy or if you CAN leave a message, no one calls you back; even when it feels like an emergency. Good luck getting a person. How do you not return a call to a patient who says they are in severe pain? For days? I am on the search for a new Dr. because of the office management issues and not being able to get an appointment.

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Dr Hande was nice and attentive and listened at first. At first I felt I had a great experience. Had an endoscopy and it triggered some kind of Severe pain. I left many messsages over course of 3 days, no response. Finally third day, 2nd business day, I called 11 times to finally speak to nurse. Both nurse and doc were rude wrote me a script for pain meds and told me try not to eat for 1 1/2 week til I can get my next test done or go to ER. 1 1/2 week later, show up to my test and they never sent the order!! When I called they said that I said and “they have it documented” that I turned it down. They bold faced lied. Failure to document appropriately failure to offer sufficient and timely care, rude, inappropriate and neglectful! Go anywhere else. Dr Hande was nice and attentive and listened at first. At first I felt I had a great experience. Had an endoscopy and it triggered some kind of Severe pain. I left many messsages over course of 3 days, no response. Finally third day, 2nd … More

Great doctor. Office staff is horrible. My mother was given an appt for a test at the hospital and if she had not called to check her co-pay she would nebver have known it was not scheduled. It was only scheduled on the doctors book not the hospital. After half a day of trying to fix the problem and being rudely treated and hung up on by his office I called Cigna. They got no further and were also treated badly. At least the insurance company knows what their clients are coping with when they have to use this office. Great doctor. Office staff is horrible. My mother was given an appt for a test at the hospital and if she had not called to check her co-pay she would nebver have known it was not scheduled. It was only scheduled on the doctors book not the … More

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Terribleness Office. On two occasions the office staff misdocumented the information I left for the doctor and then blamed me. They lies saying they sent an order for the test when they didn’t. Dr Hande will not answer a call or respond to messages for Dayan even when it’s an emergency. Rude incompetent, failure to document accurately or timely failure to take responsibility for actions, only cared for patient s in his office at that time, even in crisis, and makes sure you know it. Neglectful

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This user rated the provider, but did not write a review

Waited over an hour and left without being called back. Should be more respectful of people's time. I would find another doctor. Very arrogant to keep people waiting.

I arrived at 10:35 for an 11:oo appt. I filled out paperwork but by 12:00 I was still not seen so I left. I filed an official complaint with my insurance provider. My time is just as valuable as the doctors and an hour past my appointment time was more than fair to wait. I also see patients but I respect their appointment times- hence why they make the appointment in the first place as their time is just as valuable as mine. Very appalled by the lack of professionalism!

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This user rated the provider, but did not write a review

Dr. Hande is very good and helpful. He fully explains terms and conditions and listens/thinks of his patients very well. The office he is in is a different story. Wait times are horrible, both in the waiting room and the exam room. They underestimated my total care costs by half, and were unsympathetic about my surprise extra costs. Probably would not recommend.

Less than a star for office staff. I saw Dr. Hande and he was average. If you want rude service this is the place to go. I spoke to 3 differant office girls not gonna mention names however a previous post explained her to a tee.... but they need a attitude adjustment and not work in the public .....Dont go to this place you will be disappointed in his staff. I was very sceptic on going here because of the reviews....and needless to say reviews don't lie.....

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This user rated the provider, but did not write a review

My wife saw him first, then referred a family friend then myself. All 3 of us had very good experiences. He has a great bedside manner and really cares. Highly recommend Dr Hande!

Would not recommend this Dr. or office. Don't know if he's good or not. His office staff is the worst I've even encountered. Absolutely incompetent and rude.

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The most inept and rude staff I have ever dealt with. Doctor does not return phone calls regarding important medical concerns.

biaca or diaca is one of the rudest people I have ever spoke with. I called the office two weeks ago & never heard anything back. I work at a PCP dr. in Goodlettsville and had somebody call for me. She said Bianca was rude. She said that she had called me twice and she wasn't going to call me anymore to make a appointment. I am a long time patient of dr. Gillespie so needed to get his records over, she said I would have to come by & fill out a form for me. I cancelled my appt. & never recommen

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This user rated the provider, but did not write a review

I highly recommend Dr. Scott Hande. He has been my doctor for overy fives years. He is a very good listener, patient and takes all the time needed to answer your questions and explain anything that you need to understand. He has to be the kindest doctor that I have every met. His office staff is great, very efficient and it's easy to make appointments. The wait time is short and the waiting and exam rooms are very clean.

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review