Dr. James A Flatt

Doctor Flatt seems okay I guess. They are impossible to get on the phone though and once I finally got an appointment in order to get a needed refill.... They forgot to send it to CVS. Now to try and call again only to be placed on hold for 30 minutes.

Dr. Flat is a awesome Doctor. He is kind and compassionate man. So many Doctors could learn from him. A awesome Doctor and Gentlemen.

Doctor Flack is a good urologist however, his office staff is grossly incompetent. After six weeks and three calls to get my records set to my GP, still no results. They keep assuring me that they will send them immediately however, they have a completely different meaning of "immediately" than the general public or the dictionary for that matter. Maybe they'll send them by Thanksgiving? perhaps Christmas? Easter? or after I'm dead? Doctor Flack is a good urologist however, his office staff is grossly incompetent. After six weeks and three calls to get my records set to my GP, still no results. They keep assuring me that they will send them immediately however, they … More

Never got a chance to see Dr. Flatt because of the staff members answering the phone. I was referred by my PM who faxed the information to Dr. Flatt's office on 3 different occasions, but each time they could not find the information. After call #6 the two ladies that were answering the phone just gave me a quick "I do not see the information" and then hangup. Based on the two ladies managing the in-coming calls I am afraid to go to the office now. Never got a chance to see Dr. Flatt because of the staff members answering the phone. I was referred by my PM who faxed the information to Dr. Flatt's office on 3 different occasions, but each time they could not find the information. … More

Great experience. Very comfortable. I was very lucky to work with this DR

I would strongly recommend Dr. Flatt as a provider. He is very friendly, competent, office processes were very efficient.

Never got a chance to see Dr. Flatt because of the staff members answering the phone. I was referred by my PM who faxed the information to Dr. Flatt's office on 3 different occasions, but each time they could not find the information. After call #6 the two ladies that were answering the phone just gave me a quick "I do not see the information" and then hangup. Based on the two ladies managing the in-coming calls I am afraid to go to the office now.

3 minutes ago-Edit Never got a chance to see Dr. Flatt because of the staff members answering the phone. I was referred by my PM who faxed the information to Dr. Flatt's office on 3 different occasions, but each time they could not find the information. After call #6 the two ladies that were answering the phone just gave me a quick "I do not see the information" and then hangup. Based on the two ladies managing the in-coming calls I am afraid to go to the office now.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Horrible. Doctor didn’t even see me for more than 60 seconds and I was misdiagnosed.

75 minutes on hold, still no answer. The last afternoon I tried to call, they just hang up the phone at closing, no matter how long you've waited to speak with someone. I fully expect this to happen again since 1 hour and 5 minutes later it is now quarter til 5PM.

Skilled professional that takes care of his patients!!

Dr. Flatt seems genuinely concerned for the issues I was visiting him for. Rare for a modern health care Professional. He was courteous and respectful as well, have no concerns about continuing to see him or recommend him to others. Reading other reviews surprises me with what others are saying, and hope their situation improves. Also hope to never have kidney stones to find out what kind of service I will receive from Dr. Flatts office.

Absolutely horrible staff, I was on hold for 15 minites only to have a rude Secretary tell me she could not help! If you can find someone else do so A.S.A.P.!!!!

Dr. Flatt himself has been alright, my primary issue is office. The office is too busy to take care of anyone well and on multiple occasions the office has forgotten to refill prescriptions I need. When I call and leave a message there’s never a guarantee I’ll get a call back.

Been with Dr Flatt for over 10 years. Best I have found. Professional, caring and just plan great doctor.

Dr. Flatt and his staff are wonderful! They’ve taken great care of my husband and have gotten him in office immediately following a stone.

Dr. Flatt is courteous, listens carefully, took all the time I needed, and is easy to talk to. He is very professional, yet personable. I am greatly pleased with him as a caring person, and as an excellent medical professional.

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This user rated the provider, but did not write a review

Dr. Flatt is a great doctor. I've been seeing him for many years and I haven't had any problems. People will always complain about something. I was pleased with the procedure, he performed on me and didn't get a chance to thank him.

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Flatt should never have a medical license. 2 weeks after seeing him I wound up in the hospital with kidney stones. I stayed in the hospital 4 days and the jerk never saw me once. After the 4th day his office staff said I could be discharged from the hospital even though I still had intense pain from the kidney stone and still required morphine for pain. His staff said after discharge from hospital I should make an appointment with his office and at some point he would perform lithotripsy.

Dr Flatt Has been great to listen and do what he feels is best for me. Everyone in the office super friendly. Thanks

Dr. james Flatt is a kind and gentle soul. He was able to remove my kidney stone and I would recommend anyone to visit him & his staff. A+ in my book! -Scot

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This user rated the provider, but did not write a review

Let me suffer with kidney stones and blood fungus for years. If he had bothered to measure my blood fungus, he would have understood the kidney stones were affecting my kidneys. Not sure why a noninvasive procedure is so hard to obtain from him. When he finally did agree to treat me, it was outpatient with no medications for staph or blood fungus afterwards. Unbelievable!

Sent me home knowing I had a blocked ureter- when I got to the window was told to come back in a year or as needed. Went for a second opinion- CT of course showed blocked ureter- lithotripsy was scheduled for next day. I dealt with kidney stones 6 weeks needlessly.

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Dr. Flatt has been my urologist for 15 years. I find him to be kind, courteous, and knowledgable but humble enough to admit when he's stumped and needs another's professional opinion. My complaints are that their computerized phone system is lengthy and the support staff has a history of not returning phone calls.

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