Mitali Goyal

Absolutely the best doctor I have visited. Super caring helpful and goes beyond just any doctors visit. Personally reaches out and make sure you’re ok.

I had minimal engagement with this physician after having to endure a very disrespectful and argumentative front office staff member. This was my first time visiting trying to establish primary care and the front office staff was very rude. She greeted me by saying, “Um, yes can I help you with something?”. I found this to be very odd given this is a doc. office and patients would be coming in to be seen for an appointment. While filling out the forms which are received in what seems to be HIPAA violation (reusable laminated papers and perm. marker pens) the front office worker continued to be disrespectful to me in the tone and manner of which she spoke to me and several other patients. I decided I did not want to co to use establishing care and asked to cancel my appt. A very unprofessional argument ensued and the doctor finally came out to speak with me and argued with me on why I didn’t feel comfortable hearing “your appt is cancelled you can leave now” as reassuring.

Went above and beyond in my routine checkups

I love Dr. Goyal. She is far from fraudulent. She spends great time with me anmd listens to all my concerns. When I was in A-flutter she made it an emergency and jumped on it ASAP. She cares about me and my husband. He never wanted to go to a female dr. but when he seen how much care and concern and professionalism she had, he decided he would like to see her also. She is aldso very knowledgeable. Sometimes she runs a little behind but that is because she spends as much time as needed to answer each of her patients concerns. I think I can speak from a professional standpoint as I was an RN for almost 35 years prior to my retirement a few years ago. I really think she is wonderful and trust me I have seen it all.

STAY AWAY!! DR. GOYAL IS A FRAUD AND SUBMITS FRAUDULENT CLAIMS!! CHECK HER REVIEWS ON UHC WEBSITE! This doctor grossly over bills by upcoding the office visits she submits to the insurance companies. Doctors like her are the reason why healthcare in the US is almost unaffordable. I was going to her for medication management. This is an office visit that requires a 99212 code. She has been billing a 99214!! Billing my insurance company $500 for a medication management office visit. I timed my face to face time with her once and it was less than 6 minutes and most of that time was her standing in front of me and sending my prescriptions to the pharmacy! That's it! Yet she is billing the insurance company $500! After my first office visit with her I raised concern once my insurance had processed the claim about the price and she stated that everything would be fixed. I told her that I had been taking the same medication for over 8 yrs and had never paid that much for an office visit and she assured me that it would be the same price that I was paying my other doctor (I only switched doctors because my previous PCP moved her practice to College Station). She is not trustworthy either. She told me that because I was taking Adderall, treatment guidelines required me to see her every month. WHAT GUIDELINES? Again, I have been taking this medication for years and only ever saw my other doctor once every 3 months. When I brought this up, she agreed to let me see her every other month. I guess so she could consistently bill my insurance 500 for every visit. I was confused at how she was able to upcode the visit by that much and get this she had my diagnosis as HYPERLIPIDEMIA! I have never had hyperlipidemia before, and my labs did not support it. When I brought this to her attention, she CHANGED MY LABS IN THE COMPUTER!! I even sent her proof that I had labs done at a different lab and they did not support that diagnosis. She also tried to lie to me about the reference number for a normal lab. When I corrected her, she told me that different labs had different reference numbers! HA! On one of the claims she billed a pathology lab code and charged an extra $200 to the office visit when there was no tissue lab done at all during that visit. Then every time I went to the office, they told me that I didn't owe anything. She did not send me a bill for 7 months and then she demanded payment in full immediately as if I had not told her there was concern over the amounts that she was billing. My last office visit I asked how much it would be and the girl at the front desk told me $85 which I paid at that time. However, due to her over billing the insurance company and charging for labs that weren't done, it came out to be $163 after she billed the insurance company $550!! I never even paid that much for an hour-long visit with my psychiatrist! It gets worse!! she blocked me access to my electronic health records when I wouldn't not pay her immediately due to all the concerns. THAT IS ILLEGAL!! A DOCTOR CANNOT WITHHOLD MEDICAL RECORDS DUE TO THE PATIENT HAVING A BALANCE! She agreed to change her billing code to 99213 (which is still too high!) going forward but refused to go back and amend the bills that she have already submitted. The simple fact that she agreed to change the code further confirms that she knows she is overbilling! THIS IS FRAUD! I have already contacted the fraud department at my insurance company and will also be contacting the medical board, Health and Human Services, and the Office of Civil Rights. I will also be suing her in regard to her blocking my access to my electronic health records.

Y no negative stard

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Aweful. She's a condescending control freak and I fired her!

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