Dr. Toni L Mason

My child has been seeing Dr. Mason for nine months. My experience with Dr. Mason has been wonderful. She genuinely cares enough about my child to find out what is really going on with him, and she's always respectful of and fair to both him and me. The office staff (Beth at the front desk) has consistently been excellent as well, going above and beyond to explain referrals and look for appointments that fit our schedule. I also like that Dr. Mason welcomes and encourages the idea that therapy may not be forever, depending on needs.

Unless you have 5+ weeks to wait to have your new patient information go through then do not even bother. It's been over 5 weeks and after multiple calls to the office getting the same "we'll leave a message for the scheduler to call you back" I still have not heard from the scheduler or spoken to anyone who was willing to even try and see why it was taking so long or why nobody had called me back. During this time I have called 8 times leaving messages with the office staff each time. My calls have yet to be returned. One person who answered did tell me it takes 48hrs for insurance to get cleared...last time I checked 5 weeks was 792 hrs longer than 48. We've since found another provider with a more pleasant and helpful office staff.

She did great damage to my children and is a puppet.

I would not recommend this practice due to the incompetence and disrespect displayed by the office management.